List of CRM@SmartBit Customers
Smartbit
n/a,
Lovrenc na Dravskem, 2324,
Slovenia
Lovrenc na Dravskem, 2324,
Slovenia
386 41 780 939
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying CRM@SmartBit customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CRM@SmartBit for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CRM@SmartBit for CRM include: Fornix Croatia, a Croatia based Manufacturing organisation with 218 employees and revenues of $20.0 million, Spedicija Goja Slovenia, a Slovenia based Transportation organisation with 120 employees and revenues of $20.0 million, Niro Steel Slovenia, a Slovenia based Manufacturing organisation with 39 employees and revenues of $4.0 million, Ilkos Slovenia, a Slovenia based Manufacturing organisation with 30 employees and revenues of $4.0 million, Tiso Servis Slovenia, a Slovenia based Automotive organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using CRM@SmartBit, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CRM@SmartBit customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Finakos Slovenia | Distribution | 10 | $1M | Slovenia | SmartBit | CRM@SmartBit | CRM | 2022 | n/a |
In 2022, Finakos Slovenia deployed CRM@SmartBit to provide CRM support for its distribution operations in Slovenia. The deployment positioned CRM@SmartBit as the central CRM application for the Finakos group and explicitly targeted sales, service, ticketing and B2B customer access workflows.
The implementation used CRM@SmartBit modules for sales management, service and ticketing, and B2B customer access. Configuration emphasized sales pipeline management, ticket lifecycle handling for post-sales service, and role based B2B customer portals to support account level access and order inquiries.
CRM@SmartBit was integrated with ERP Pantheon to align customer and transactional data across the Finakos group companies Ilkos, Špedicija Goja, Prons and Tiso servis. The integration provided cross entity data flow between CRM and ERP to support unified customer records, order visibility and coordinated sales to service handoffs across the group.
Rollout consolidated sales and post-sales processes and improved visibility for sales and service teams as described on SmartBit's CRM@SmartBit reference page. Governance centered on module usage across the group with process standardization for sales and service workflows and centralized operational oversight within Slovenia.
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Fornix Croatia | Manufacturing | 218 | $20M | Croatia | SmartBit | CRM@SmartBit | CRM | 2019 | n/a |
In 2019 Fornix Croatia implemented CRM@SmartBit, deploying the SmartBit CRM as a centralized CRM to consolidate customer, sales and operations information across its manufacturing site in Croatia. The engagement is centered on SmartBit software and vendor delivery, with CRM@SmartBit positioned to improve visibility between commercial teams and shop floor stakeholders.
The implementation integrated SmartBit solutions for dashboards and production and logistics visibility, and included Pantheon integrations to surface live reporting from operational systems. Functional capabilities implemented include consolidated customer records, real time production and logistics dashboards, and workflows to support sales and operations collaboration within the CRM@SmartBit environment.
Operational scope covered Fornix Croatia manufacturing and commercial functions, aligning production planning data with sales and order information to improve responsiveness. Outcomes cited by SmartBit include faster decision cycles and improved production to sales coordination, driven by consolidated information and enhanced cross functional collaboration.
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Ilkos Slovenia | Manufacturing | 30 | $4M | Slovenia | SmartBit | CRM@SmartBit | CRM | 2023 | n/a |
In 2023, Ilkos Slovenia implemented CRM@SmartBit, a CRM solution, to centralize customer, sales and service processes. The deployment was executed as part of the Finakos group initiative in Slovenia and positions CRM@SmartBit as Ilkos Slovenia's primary customer engagement platform.
CRM@SmartBit was configured to deliver core CRM capabilities including unified customer records, sales pipeline management, and service ticketing to capture both field and back office interactions. The vendor states CRM@SmartBit was deployed alongside Pantheon ERP to integrate customer financials and service tickets, creating linkage between CRM records and transactional financial data.
Operational scope covered sales, service, and customer-facing finance workflows within Ilkos Slovenia and across Finakos group operations in the country. Governance centered on a centralized customer master and aligned workflows between CRM and ERP to improve sales and service tracking, with process orchestration for ticket resolution and invoicing flows.
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Niro Steel Slovenia | Manufacturing | 39 | $4M | Slovenia | SmartBit | CRM@SmartBit | CRM | 2004 | n/a |
In 2004, Niro Steel Slovenia implemented CRM@SmartBit in the CRM category. The deployment built on a long-standing SmartBit engagement that included Pantheon customizations and production and warehouse integrations focused on material tracking, product costing and traceability.
CRM@SmartBit was configured to centralize sales data, streamline order-to-cash workflows and automate preparation of customer documentation, aligning commercial activity with production scheduling. Functional capabilities implemented included sales opportunity and order capture, customer document generation, inventory visibility and traceability workflows, and product costing data feeds to support production planning. Configuration emphasized capture of production-relevant attributes to enable end-to-end processes connecting quote, order and shop floor execution.
Integrations tied CRM@SmartBit to Pantheon for production and warehouse transactions, enabling material movement and product cost information to flow between sales and operational systems. The operational scope covered Niro Steel production and warehouse operations in Slovenia, and business functions impacted included sales, production planning and warehouse operations. Data synchronization and traceability modules were used to maintain material tracking through bill of materials and finished goods staging.
Governance focused on aligning sales and production workflows, with revised handoff procedures and inventory reconciliation checkpoints to support traceability. The engagement produced tighter inventory control and faster preparation of customer documentation as described by SmartBit, reinforcing end-to-end visibility across sales and production.
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Spedicija Goja Slovenia | Transportation | 120 | $20M | Slovenia | SmartBit | CRM@SmartBit | CRM | 2023 | n/a |
In 2023, Spedicija Goja Slovenia implemented CRM@SmartBit as its CRM solution to manage sales, B2B access and service workflows across its Slovenian operations. The deployment was positioned by SmartBit as a reference implementation for CRM@SmartBit within the Finakos group, focused on commercial and service process support.
CRM@SmartBit was configured to centralize customer records, manage sales pipeline activities and orchestrate service workflows, aligning CRM functional modules with B2B access controls. The implementation included integrations with Pantheon ERP to provide a single view of customers and to streamline order and service handling across the group.
Operational scope concentrated on sales and service business functions and on group-level order coordination in Slovenia, with the CRM supporting B2B portals and service case management. Governance attention centered on a unified customer master and cross-system orchestration between CRM@SmartBit and Pantheon ERP to reduce data fragmentation and enable coordinated order and service processes across the Finakos group.
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Automotive | 10 | $2M | Slovenia | SmartBit | CRM@SmartBit | CRM | 2023 | n/a |
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Buyer Intent: Companies Evaluating CRM@SmartBit
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD CRM@SmartBit Coverage
CRM@SmartBit is a CRM solution from SmartBit.
Companies worldwide use CRM@SmartBit, from small firms to large enterprises across 21+ industries.
Organizations such as Fornix Croatia, Spedicija Goja Slovenia, Niro Steel Slovenia, Ilkos Slovenia and Tiso Servis Slovenia are recorded users of
CRM@SmartBit for CRM.
Companies using CRM@SmartBit are most concentrated in Manufacturing, Transportation and Automotive, with adoption spanning over 21 industries.
Companies using CRM@SmartBit are most concentrated in Croatia and Slovenia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of CRM@SmartBit across Americas, EMEA, and APAC.
Companies using CRM@SmartBit range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of CRM@SmartBit include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified CRM@SmartBit customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.