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List of CSI Harris Pulse EHR Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Advanced Orthopaedic Associates Healthcare 100 $20M United States Constellation Software Inc. CSI Harris Pulse EHR Electronic Health Record 2008 n/a In 2008 Advanced Orthopaedic Associates implemented CSI Harris Pulse EHR as its Electronic Health Record. The CSI Harris Pulse EHR deployment centered on supporting outpatient orthopedic and physical therapy operations using the Pulse Medical System to formalize clinical and administrative workflows. Configuration emphasized core modules for patient registration and scheduling, therapy charge capture and posting, and medical records management and purging. Clinical documentation templates were applied to record modalities and exercise programs performed under PT or OT supervision, while workflow configuration assigned task ownership for greeting, interviewing and rooming patients to front desk and Physical Therapy Technician roles. The system was used to record therapy charges as part of the revenue capture workflow and to support scheduling and receptionist desk coverage functions. Operational scope covered the practice level, encompassing physical therapy, front desk reception, and medical records administration. Governance aligned role based access and task workflows to ensure technicians could perform room turnover, supply ordering coordination, and posting therapy charges while clinical documentation and supervisory sign off remained with licensed PT and OT staff. Implementation narrative reflects system focused changes to intake, clinical documentation, scheduling and records retention processes within the Advanced Orthopaedic Associates practice.
Pontchartrain Orthopedics & Sports Medicine Healthcare 20 $2M United States Constellation Software Inc. CSI Harris Pulse EHR Electronic Health Record 2012 n/a In 2012, Pontchartrain Orthopedics & Sports Medicine implemented CSI Harris Pulse EHR, an Electronic Health Record, to support front-desk patient administration and clinical billing workflows. The deployment was focused on a single-site clinic in Metairie, Louisiana, and centered on operationalizing patient intake, scheduling, and financial capture for outpatient orthopedic care. CSI Harris Pulse EHR was configured to support core front-office modules including patient check-in and check-out workflows, appointment scheduling, patient financials with co-pay and deductible collection, and charge capture with CPT and ICD9 coding support. The system was also used daily for insurance eligibility verification and managing patient communications such as e-mail and message responses, aligning front-desk and billing processes under a unified Electronic Health Record. Operational adoption was concentrated among front-desk and billing staff, with medical receptionists using the CSI Harris Pulse EHR to process more than 50 patients per day, schedule appointments, verify coverage, and apply procedural and diagnostic codes. Governance emphasized standardizing check-in, scheduling, and charge capture procedures within the clinic, and day-to-day ownership rested with clinic administrative staff and reception personnel who maintained workflows from 2012 onward.
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