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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Darktrace HEAL Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
City of Las Vegas Government 3627 $947M United States Darktrace Darktrace HEAL Endpoint Detection and Response (EDR),Data Loss Prevention 2023 n/a In 2023 the City of Las Vegas enabled Darktrace HEAL across its IT estate to run AI-driven incident simulations, generate bespoke incident playbooks, and automate recovery actions as part of its cyber incident response program. Darktrace HEAL is deployed in a defensive operations role under the Endpoint Detection and Response (EDR),Data Loss Prevention category, supporting IT and security teams in incident orchestration and recovery workflows. The implementation configures Darktrace HEAL to execute simulated incidents and produce tailored playbooks that align detection telemetry with prescriptive remediation steps, and to trigger automated recovery actions where policy permits. Darktrace HEAL is used to centralize incident scenario modeling, playbook authoring, and action automation, while preserving manual escalation controls for human-led decision points. Operational coverage is citywide across the IT estate, with usage concentrated in IT and security teams in the United States. The implementation emphasizes cross-team incident drills, using periodic wargame-style simulations driven by HEAL to validate response procedures and communication protocols. Governance and process changes include institutionalizing regular HEAL-led exercises and integrating bespoke playbooks into incident response workflows, which the city reports has improved cross-team communications during incidents. Since enabling HEAL in 2023 the City of Las Vegas reports regular wargame-style practice that is intended to reduce response time and strengthen recovery processes.
Mclaren Automotive 2508 $600M United Kingdom Darktrace Darktrace HEAL Endpoint Detection and Response (EDR),Data Loss Prevention 2023 n/a In 2023, McLaren implemented Darktrace HEAL as an inferred extension of its multi-year Darktrace relationship, expanding protections in Endpoint Detection and Response (EDR),Data Loss Prevention to racing operations, intellectual property and business IT systems in the United Kingdom. The deployment follows Darktrace’s broader AI footprint at McLaren and is described as an augmentation of existing Darktrace sensor and analytics coverage, drawing on HEAL’s endpoint-focused capabilities after the product’s 2023 launch. The implementation emphasis centers on endpoint telemetry, behavioral detection and automated containment capabilities aligned with Endpoint Detection and Response (EDR),Data Loss Prevention use cases. Configuration likely included agent-based endpoint monitoring, behavioral AI for anomalous activity detection, automated triage and containment workflows, and policy controls for data loss prevention on sensitive IP and engineering datasets. Operationally Darktrace HEAL was positioned to coexist with McLaren’s existing Darktrace estate, extending detection and autonomous response to endpoints that support racing operations and corporate systems. The inferred scope of coverage spans on-premises and operational technology adjacent endpoints supporting engineering and racing workflows, with IT and security teams in the United Kingdom identified as primary operational stakeholders. Governance and rollout appear to follow staged operationalization, with IT and security governance defining automation thresholds and escalation playbooks to balance autonomous response and human review. The available source material documents McLaren’s broader Darktrace adoption and partnership, the specific use of Darktrace HEAL at McLaren is inferred from the 2023 product launch and the company’s existing Darktrace deployment rather than explicitly detailed in public case material.
Rudin Management Company Construction and Real Estate 700 $200M United States Darktrace Darktrace HEAL Endpoint Detection and Response (EDR),Data Loss Prevention 2023 n/a In 2023, Rudin Management Company implemented Darktrace HEAL. Rudin has publicly described using Darktrace AI across network, OT/ICS and endpoints to strengthen tenant-facing operations and incident response, with the deployment scoped to IT and security teams in the United States. The Darktrace HEAL deployment emphasized AI-generated playbooks and recovery capabilities, features explicitly quoted by Rudin’s Head of Technology in Darktrace materials. Darktrace HEAL was applied to endpoint protection and data loss prevention workflows, aligning with the Endpoint Detection and Response (EDR),Data Loss Prevention category and embedding automated playbook execution into incident response processes. Operational coverage included endpoints and OT/ICS assets that support tenant services, and configuration focused on automated triage and recovery sequencing across those asset classes. Governance centered on security team adoption of HEAL playbooks for runbook orchestration and recovery procedures, reflecting Rudin’s public endorsement of HEAL’s AI-generated playbooks and recovery capabilities.
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