List of Dialfire Customers
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Since 2010, our global team of researchers has been studying Dialfire customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Dialfire for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Dialfire for Call Center include: Teylor, a Switzerland based Banking and Financial Services organisation with 96 employees and revenues of $15.0 million, Dinamic Objetivos Spain, a Spain based Professional Services organisation with 20 employees and revenues of $1.0 million, Asortis Consultores Spain, a Spain based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Dialfire, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Dialfire customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Asortis Consultores Spain | Professional Services | 10 | $1M | Spain | Dialfire | Dialfire | Call Center | 2022 | n/a |
In 2022 Asortis Consultores Spain adopted Dialfire to consolidate inbound support, outbound marketing and multichannel customer journeys across its Spanish operations. Dialfire, a Call Center application, was positioned as the operational backbone for the automotive BPO, centralizing agent workflows and campaign orchestration.
The implementation focused on standard Call Center capabilities, including inbound call routing and queue management, outbound campaign management and progressive dialing, multichannel journey orchestration and agent scripting and reporting. Configuration emphasized agent-facing interfaces and campaign templates to enable rapid setup of marketing and support flows, alongside self service integrations to surface data and automations without heavy developer intervention.
Operationally the Dialfire deployment covered customer service and marketing functions in Spain and was governed through simplified workflow ownership at the agent and team lead levels. Process changes prioritized streamlined workflows so agents could scale operations with minimal IT support, and the platform enabled central control of campaign provisioning and monitoring while preserving local operational control for BPO agents.
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Dinamic Objetivos Spain | Professional Services | 20 | $1M | Spain | Dialfire | Dialfire | Call Center | 2018 | n/a |
In 2018, Dinamic Objetivos Spain implemented Dialfire as its Call Center platform following an on premises Asterisk PBX failure that prompted an emergency move to the vendor. The Dialfire deployment centralized contact center outsourcing, campaign automation and CRM integrations across Spain and Morocco to support sales and customer service operations.
The implementation focused on campaign automation and dialing engine configuration to reduce manual outreach tasks, and on CRM synchronization to accelerate contract verification workflows. Dialfire was configured to run hosted contact center campaigns, orchestrate agent interactions, and automate routine contact tasks, producing roughly 50 percent automation of previously manual activities.
Integrations were scoped around CRM systems for faster sync on contract verifications and to support outsourced agent workflows in Spain and Morocco. Operational coverage included the contact center function, agent onboarding processes, and outsourced service delivery, with the platform used for campaign management and live agent coordination.
Governance and rollout occurred under an accelerated crisis timeline, then transitioned to standardized outsourcing workflows and automation governance for campaign operations. The change shortened agent onboarding times and improved service efficiency and compliance through faster CRM synchronization and automated campaign controls, outcomes that Dinamic Objetivos attributes directly to the Dialfire Call Center implementation.
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Teylor | Banking and Financial Services | 96 | $15M | Switzerland | Dialfire | Dialfire | Call Center | 2021 | n/a |
In 2021, Teylor AG implemented Dialfire to run customer acquisition and telemarketing programs supporting its SME lending workflows. Dialfire is deployed as a Call Center application to automate appointment scheduling, follow up processes, and outbound campaign orchestration across Switzerland and Germany.
The implementation emphasized campaign configuration and workflow automation, with Telco oriented dialing controls, call scripting and rule based appointment handling to shorten setup time for new campaigns. Dialfire was configured to manage campaign lifecycles, agent routing and automated follow up sequences aligned to lending intake processes.
Integrations were established with CRM systems, and explicit blacklist and opt in handling was put in place to ensure outreach hygiene and consent management. The integration linked outbound contact efforts to underwriting and sales stages so telemarketing teams could hand off qualified leads into lending workflows.
Operational governance introduced standardized opt in procedures and campaign launch workflows for customer acquisition and sales teams operating in Switzerland and Germany. The combination of Dialfire automation, CRM integration and consent management improved data quality, sped up campaign launches and helped maintain compliance in customer outreach.
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