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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of District360 CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Downtown Business Improvement Professional Services 10 $1M United States CUBE84 District360 CRM Real Estate CRM 2020 CUBE84 In 2020 Downtown Business Improvement implemented District360 CRM, a Real Estate CRM, working with Cube84 to integrate District360 and Salesforce with Washington, D.C.'s 311 non-emergency hotline. The project focused on public-space operations and municipal service request handling to automate submission and tracking of 311 service requests previously managed in spreadsheets. District360 CRM configuration emphasized service request intake automation and case management workflows, with configuration to surface real-time status updates inside the CRM. The implementation leveraged status synchronization and workflow orchestration to enable continuous tracking of individual 311 requests and to support operational visibility for street-level maintenance teams and BID administrators. Cube84 served as the implementation partner for the CRM to 311 integration, coordinating API-based exchanges with Washington, D.C.'s 311 system and aligning CRM record structures to municipal service request identifiers. Governance changes included standardized inbound request handling, unified status fields for cross-system visibility, and role-based access for public-space operations staff. The integration delivered real-time status updates and performance measurement and was recognized with an International Downtown Association Pinnacle Award.
Times Square Alliance Non Profit 200 $27M United States CUBE84 District360 CRM Real Estate CRM 2019 n/a In 2019, Times Square Alliance implemented District360 CRM as a Real Estate CRM to centralize public-safety and sanitation request management across its New York City footprint. The deployment used the District360 Field Service App to capture field requests and orchestrate work order lifecycles from intake to closure. The implementation configured automated assignment rules and automated closure workflows to expedite case handling, pairing CRM records with field-service orchestration and real-time status reporting. Functional capabilities implemented included work order management, field dispatching, and real-time reporting, enabling coordinated case handoffs between public-safety teams and sanitation crews. Operational coverage focused on New York City public-safety and sanitation operations, with the CRM and field-services deployment reworking assignment and closure processes to align field crews and centralized dispatch. The District360 CRM deployment reduced open jobs by approximately 90 percent and delivered faster, real-time response and reporting for the Times Square Alliance.
Union Square Alliance Non Profit 19 $9M United States CUBE84 District360 CRM Real Estate CRM 2023 n/a In 2023, Union Square Alliance implemented District360 CRM to centralize service requests and operational records as part of its Real Estate CRM strategy. The deployment used District360's Field Service App to capture field service activity and surface operational data directly into Salesforce, enabling the alliance to own consolidated datasets and generate instant, custom reports. The implementation concentrated on CRM and field-service workflows, configuring District360 CRM to manage ticket intake, work assignment, and status tracking for street-level service and merchant relations. Configuration emphasized report templates and dashboards to increase report generation flexibility, and the Field Service App was used to standardize data capture from field teams. Integrations included a direct data flow into Salesforce to unify field-service records with constituent and property data, aligning CRM records with operational events. The operational scope was local to San Francisco and focused on the alliance's operations and field-service functions rather than enterprise-scale modules. Governance changes centered on consolidated data ownership and adjusted operational workflows to route service requests through District360 CRM and the Field Service App into Salesforce. Report generation speed and flexibility improved according to the case study, providing faster access to custom operational reporting and streamlined access to combined CRM and field-service datasets.
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