List of DocuWare Workflow Manager Customers
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Since 2010, our global team of researchers has been studying DocuWare Workflow Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DocuWare Workflow Manager for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DocuWare Workflow Manager for Document Management include: Armonea, a Belgium based Healthcare organisation with 2025 employees and revenues of $179.0 million, Owens Group United Kingdom, a United Kingdom based Distribution organisation with 952 employees and revenues of $142.0 million, AB Martin, a United States based Distribution organisation with 45 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using DocuWare Workflow Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DocuWare Workflow Manager customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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AB Martin | Distribution | 45 | $4M | United States | Docuware, a Ricoh Company | DocuWare Workflow Manager | Document Management | 2019 | n/a | In 2019, AB Martin implemented DocuWare Workflow Manager on DocuWare Cloud to digitize purchasing and accounts payable workflows. The deployment is a Document Management initiative that consolidated emailed and scanned invoices into a single searchable archive for the US finance department. The implementation configured DocuWare Workflow Manager to automate invoice intake, routing, and purchaser approvals. Configuration work included centralized indexing and extraction of invoice metadata, automated approval queues for purchaser signoff, and an archived document repository to support AP and purchasing workflows. The solution integrated explicitly with Paradigm Accounting to transmit invoice metadata and approval status into accounting records, aligning document state with ledger posting and reconciliation processes. Operational coverage focused on the US finance department and purchaser roles across AB Martin Roofing Supply, centralizing invoice intake previously handled by disparate email and scanner feeds. Governance changes formalized AP routing and purchaser approval workflows, reducing manual search and retrieval steps. The case notes that the DocuWare Workflow Manager deployment significantly reduced manual searching and improved AP throughput. | |
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Armonea | Healthcare | 2025 | $179M | Belgium | Docuware, a Ricoh Company | DocuWare Workflow Manager | Document Management | 2020 | n/a | In 2020, Armonea implemented DocuWare Workflow Manager to automate non standard incoming invoice processing across its Belgium finance operations. The deployment used DocuWare Workflow Manager as a cloud based Document Management solution to centralize invoice capture, approval routing and exception handling for accounts payable and corporate accounting. Configuration focused on automated invoice capture, recognition and rule based classification, with DocuWare Workflow Manager orchestrating approval workflows and exception routing. The solution applied recognition capabilities to improve data extraction accuracy and to reduce manual keying for non standard invoices. Captured invoice data was integrated into the Agresso/Unit4 accounting system to populate purchase ledger entries and to feed downstream accounting workflows. The cloud based architecture simplified access for regional finance teams in Belgium and removed manual rekeying steps between capture and posting. Governance changes included formalized approval routing inside DocuWare Workflow Manager and updated AP processing workflows that redirected exceptions to accounting staff, freeing those users to perform higher value tasks. Outcomes reported in the case study include reduced manual entry time and improved recognition accuracy for incoming invoices. | |
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Owens Group United Kingdom | Distribution | 952 | $142M | United Kingdom | Docuware, a Ricoh Company | DocuWare Workflow Manager | Document Management | 2021 | n/a | In 2021 Owens Group United Kingdom implemented DocuWare Workflow Manager on DocuWare Cloud to digitize purchase order forms and automate internal approval workflows. The project is categorized under Document Management and concentrated on procurement and accounts payable process automation for distributed teams. The deployment configured document capture for incoming invoices, digital PO ingestion, and workflow-driven task routing to accelerate approval cycles. DocuWare Workflow Manager orchestrated approval steps, task assignment, and enabled mobile and remote approvals for approvers in finance and purchasing. Integration was established between DocuWare Cloud and Sage 200 to link captured invoices and PO records with the ERP for document retrieval and reference from Sage 200. Operational coverage included finance and purchasing across the United Kingdom, with a rollout focused on automating AP and procurement approvals and improving approval speed and document access for distributed users. |
Buyer Intent: Companies Evaluating DocuWare Workflow Manager
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