List of DTCC Data Services Customers
Jersey City, 7310, NJ,
United States
Since 2010, our global team of researchers has been studying DTCC Data Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DTCC Data Services for CRM and Investor Relationship Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DTCC Data Services for CRM and Investor Relationship Management include: Banco Itau, a Brazil based Banking and Financial Services organisation with 93200 employees and revenues of $28.40 billion, State Street, a United States based Banking and Financial Services organisation with 42000 employees and revenues of $12.15 billion, MFS Investment Management, a United States based Banking and Financial Services organisation with 2000 employees and revenues of $1.00 billion and many others.
Contact us if you need a completed and verified list of companies using DTCC Data Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DTCC Data Services customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Banco Itau | Banking and Financial Services | 93200 | $28.4B | Brazil | DTCC | DTCC Data Services | CRM and Investor Relationship Management | 2014 | n/a |
In 2014, Banco Itau's asset management arm, Itaú Asset Management, implemented Omgeo CTM and Omgeo ALERT, now part of DTCC Data Services, to automate cross-border post-trade matching and standing settlement instructions. The deployment positioned DTCC Data Services within the CRM and Investor Relationship Management category to support investor servicing and post-trade relationship workflows.
The implementation focused on the Omgeo CTM matching engine and the Omgeo ALERT standing settlement instruction repository, configuring automated straight-through processing workflows to reduce manual intervention in trade matching and instruction dissemination. Functional capabilities implemented included automated exception routing, STP orchestration, and centralized SSI servicing, aligning operational terminology with CRM and Investor Relationship Management requirements.
Operational coverage centered on Itaú Asset Management post-trade operations and investor servicing teams in Brazil, with Omgeo services embedded into settlement and client servicing workflows. Governance shifted toward process automation and reduced manual touchpoints for client interactions, and the engagement explicitly aimed to improve straight-through processing and reduce settlement risk.
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MFS Investment Management | Banking and Financial Services | 2000 | $1.0B | United States | DTCC | DTCC Data Services | CRM and Investor Relationship Management | 2010 | n/a |
In 2010, MFS Investment Management implemented DTCC Data Services. The deployment targeted CRM and Investor Relationship Management functions to support fund operations and investor servicing in the United States.
SEC filings for MFS funds list OMGEO LLC, a DTCC company product set, as a software vendor for fund operations, indicating adoption of OMGEO matching and instruction utilities within DTCC Data Services. These components provide trade matching, instruction management, and confirmation workflow capabilities that feed investor servicing processes and confirmation lifecycles.
Operationally the DTCC Data Services implementation supported post trade and operations processing workflows, interfacing with fund operations and middle office responsibilities to manage confirmations and settlement instructions. The scope is centered on investor servicing and fund operations integration rather than front office CRM customization, aligning operational data flows with investor relationship activities.
Governance and process restructuring associated with the implementation emphasized orchestration of confirmation workflows and standardized instruction handling between operations and investor servicing teams. DTCC Data Services supports CRM and Investor Relationship Management activities through controls, reconciliation, and confirmation orchestration as reflected in the SEC disclosures.
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State Street | Banking and Financial Services | 42000 | $12.1B | United States | DTCC | DTCC Data Services | CRM and Investor Relationship Management | 2014 | n/a |
In 2014, State Street was named one of six founder banks for Clarient Entity Hub under DTCC Data Services. State Street implemented DTCC Data Services within its CRM and Investor Relationship Management function to address client onboarding, KYC orchestration, and lifecycle management across its regional operations.
The deployment centered on a client data and documentation utility that provided entity reference data standardization, document management for client legal and KYC artifacts, and onboarding workflow orchestration tied to CRM processes. Functional capabilities emphasized entity data normalization, automated onboarding checkpoints, and lifecycle status tracking to support client relationship management and compliance workflows.
The Clarient Entity Hub integration leveraged DTCC services Avox and Omgeo ALERT to centralize entity identifiers and alerting into bank onboarding pipelines, enabling structured data exchange between DTCC Data Services and State Street CRM operations. The implementation targeted client onboarding and CRM process improvement across regions, impacting front office client relationship teams, onboarding operations, and compliance functions.
Governance was implemented through a multi bank data stewardship and documentation control model to enforce standardized entity reference data and consistent KYC checkpoints across participants. The program aimed to standardize entity data and reduce onboarding costs and operational risk while embedding DTCC Data Services into State Streets CRM and Investor Relationship Management workflows.
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Buyer Intent: Companies Evaluating DTCC Data Services
- Kings Research India, a India based Professional Services organization with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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