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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of DuetoData Irukai Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Fiberlinks Belgium Construction and Real Estate 10 $1M Belgium DuetoData DuetoData Irukai Customer Analytics 2024 n/a In 2024, Fiberlinks Belgium implemented DuetoData Irukai to provide Customer Analytics for CRM and customer experience workflows within its Belgian service operations. The engagement is listed on DuetoData's public clients page and is focused on customer-facing digital solutions that centralize analytics for a compact service organization. The implementation configured DuetoData Irukai modules aligned to customer analytics use cases, with emphasis on sentiment analysis, customer segmentation, and operational dashboards to surface experience signals for service and support teams. Configuration favored lightweight dashboards and role based views suitable for a 10 person organization, and the deployment model emphasized continuous ingestion of customer touchpoint data to support behavioral profiling and agent facing insights. Integrations were scoped to CRM and customer facing channels to ensure analytics outputs feed into existing customer service and sales interactions, enabling analytics driven prioritization and case handling. Governance and operational rollout included role based access controls and data handling workflows to align analytics outputs with CRM processes and service operations in Belgium.
Promens Manufacturing 2 $1M Canada DuetoData DuetoData Irukai Customer Analytics 2024 n/a In 2024, Promens implemented DuetoData Irukai as part of a Customer Analytics initiative. DuetoData lists Promens (Monastir) among its clients and has delivered HR and digital solutions to the account, notably an HR portal linked from the vendor site, which supports the inference that IrukAI was applied to the customer analytics scope. The placement of DuetoData Irukai is inferred from DuetoData's product catalogue and client roster rather than a standalone public case study. Implementation signals indicate configuration of the DuetoData Irukai customer analytics module to surface experience analytics and segmentation across regional operations, with emphasis on CRM and HR-adjacent operational datasets. The work is expected to tie analytics outputs to the previously delivered HR portal, enabling cross-functional reporting for HR and customer experience teams. Governance likely focused on aligning analytics roles between HR and regional operations and on operationalizing data ingestion from CRM-like sources and HR systems to support reporting workflows.
Urban Drive Pro Romania Construction and Real Estate 10 $1M Romania DuetoData DuetoData Irukai Customer Analytics 2024 n/a In 2024, Urban Drive Pro Romania implemented DuetoData Irukai for Customer Analytics. DuetoData lists Urban Drive Pro on its public clients page and the engagement addressed passenger experience and customer communication requirements for the company’s French airport-transfer service. While DuetoData has not published a dedicated Irukai case study for Urban Drive Pro, the DuetoData Irukai deployment is consistent with Customer Analytics implementations that instrument customer touchpoints, provide sentiment tracking, and deliver behavioral segmentation and analytics dashboards to inform CRM and customer communication workflows. These capabilities align with the vendor’s positioning and the client relationship disclosed on the vendor site. The project scope likely centered on customer-facing functions including bookings, customer support, and messaging orchestration, scaled to a small operations footprint given Urban Drive Pro Romania’s 10 employee size. Architecture and deployment specifics are not publicly disclosed, however the implementation emphasis appears operational rather than involving broad enterprise systems. Governance for this type of Customer Analytics deployment would typically centralize customer event data, stage analytics features for phased rollout to support teams, and embed dashboards for operational decision making, though DuetoData has not published specific rollout or governance documentation for this client. No explicit outcomes, costs, or performance metrics are published for the engagement.
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