List of DWF EvoClaim Customers
Manchester, M3 3AA,
United Kingdom
Since 2010, our global team of researchers has been studying DWF EvoClaim customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DWF EvoClaim for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DWF EvoClaim for Insurance Claims Management include: Fmg Support, a United Kingdom based Professional Services organisation with 360 employees and revenues of $133.4 million, Mechanical Breakdown And General Insurance Services, a United Kingdom based Insurance organisation with 34 employees and revenues of $29.9 million and many others.
Contact us if you need a completed and verified list of companies using DWF EvoClaim, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DWF EvoClaim customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Fmg Support | Professional Services | 360 | $133M | United Kingdom | DWF Group | DWF EvoClaim | Insurance Claims Management | 2021 | n/a |
In 2021, Fmg Support selected DWF EvoClaim as its Insurance Claims Management solution to improve efficiencies across fleet incident management and specialist vehicle recovery claims. The UK focused implementation targeted claims management processes while integrating with existing core operational systems supplied by the client, with DWF EvoClaim positioned to centralize claims workflows and support remote working requirements.
DWF EvoClaim was configured to manage the end to end claim lifecycle typical of Insurance Claims Management deployments, including structured incident intake, workflow orchestration for specialist vehicle recovery cases, and enhanced reporting and analytics to support operational oversight. Configuration emphasized flexible user access for remote case handlers and role based workflows to separate duties between claims operations and customer service teams.
The deployment integrated DWF EvoClaim with Fmg Support operational systems through existing integration interfaces to synchronize case data and improve handoffs between field recovery operations and back office claims processing. Governance focused on UK rollouts of standardized processes, updated workflow owners, and reporting governance to leverage the enhanced reporting capabilities. The implementation delivered flexibility for remote working and enhanced reporting and integration capabilities, and it was explicitly intended to reduce claim cost exposure and improve customer service.
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Mechanical Breakdown And General Insurance Services | Insurance | 34 | $30M | United Kingdom | DWF Group | DWF EvoClaim | Insurance Claims Management | 2021 | n/a |
In 2021, Mechanical Breakdown And General Insurance Services implemented DWF EvoClaim to automate its end-to-end warranty claims journey, deploying the DWF EvoClaim application for Insurance Claims Management across its United Kingdom claims operations. The initial deployment concentrated on standardizing claims intake, adjudication, and customer communications within the UK claims handling workflow.
Configuration work emphasized workflow orchestration, automated correspondence, rules-driven triage and adjudication, and SLA monitoring to support the insurer's warranty claims lifecycle. The implementation included a 100% automated customer contact capability and automated task routing to reduce manual touch points and enforce consistent processing steps.
Operational coverage included claims operations and customer service teams across the United Kingdom, with process rework to align roles and responsibilities to the new automated flows. Governance changes introduced centralized workflow rules and event driven notifications, and the rollout replaced manual correspondence processes with systemized communications managed by DWF EvoClaim.
Outcomes reported from the DWF EvoClaim implementation included 100% automated customer contact, reductions in service-level complaints and operational cost, and measurable improvements in claims processing experience and operating efficiency.
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