AI Buyer Insights:

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

Fmg Support
Location
F M G House St. Andrews Road,
Huddersfield, HD1 6NA,
United Kingdom
Website
https://www.fmg.co.uk/
Phone
44 14 8443-8000
Artw industry
Professional Services
Employee
Revenue

Fmg Support Technographics

Fmg Support Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Fmg Support and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 360 Fmg Support employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Fmg Support has purchased the following applications: DWF EvoClaim for Insurance Claims Management in 2021, Ctalk Contact Centre System for PBX, VoiP and Phone Systems in 2018, Forcepoint Email Security Cloud for Secure Email Gateways (SEGs) in 2013 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Fmg Support is running and its propensity to invest more and deepen its relationship with DWF Group , Ctalk , Forcepoint or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Fmg Support revenues, which have grown to $133.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fmg Support intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Fmg Support Tech Stack and Enterprise Applications

Fmg Support ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DWF Group Legacy DWF EvoClaim Insurance Claims Management ERP Services and Operations n/a 2021 2021
In 2021, Fmg Support selected DWF EvoClaim as its Insurance Claims Management solution to improve efficiencies across fleet incident management and specialist vehicle recovery claims. The UK focused implementation targeted claims management processes while integrating with existing core operational systems supplied by the client, with DWF EvoClaim positioned to centralize claims workflows and support remote working requirements. DWF EvoClaim was configured to manage the end to end claim lifecycle typical of Insurance Claims Management deployments, including structured incident intake, workflow orchestration for specialist vehicle recovery cases, and enhanced reporting and analytics to support operational oversight. Configuration emphasized flexible user access for remote case handlers and role based workflows to separate duties between claims operations and customer service teams. The deployment integrated DWF EvoClaim with Fmg Support operational systems through existing integration interfaces to synchronize case data and improve handoffs between field recovery operations and back office claims processing. Governance focused on UK rollouts of standardized processes, updated workflow owners, and reporting governance to leverage the enhanced reporting capabilities. The implementation delivered flexibility for remote working and enhanced reporting and integration capabilities, and it was explicitly intended to reduce claim cost exposure and improve customer service.
Fmg Support Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ctalk Legacy Ctalk Contact Centre System PBX, VoiP and Phone Systems Collaboration n/a 2018 2018
In 2018, Fmg Support deployed the Ctalk Contact Centre System as a PBX, VoiP and Phone Systems implementation for its 24x7 fleet incident management operation in the United Kingdom. The deployment supported a transportation and logistics customer service environment and scaled the contact centre from around 50 users to 600 users while prioritising resilience and scalability. The Ctalk Contact Centre System was configured with speech recognition, computer telephony integration, call recording and email routing, delivering core contact centre capabilities aligned with PBX, VoiP and Phone Systems functional workflows. Configuration emphasized virtualised call handling, agent session management and expanded agent capacity to support continuous incident management shifts and high concurrency. Operational coverage included customer service and fleet incident management across multiple sites, using virtualised redundancy to maintain availability for 24x7 operations. Governance focused on staged scaling of agent capacity and platform hardening for resilience, with CTI integration linking telephony events to agent desktops and email routing automated into contact handling flows.
Fmg Support CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Forcepoint Legacy Forcepoint Email Security Cloud Secure Email Gateways (SEGs) CyberSecurity n/a 2013 2013

IT Decision Makers and Key Stakeholders at Fmg Support

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Fmg Support Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fmg Support IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fmg Support digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Fmg Support Technographics
Fmg Support is a Professional Services organization based in United Kingdom, with around 360 employees and annual revenues of $133.4 million.
Fmg Support operates a diverse technology stack with applications such as DWF EvoClaim, Ctalk Contact Centre System and Forcepoint Email Security Cloud, covering areas like Insurance Claims Management, PBX, VoiP and Phone Systems and Secure Email Gateways (SEGs).
Fmg Support has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as DWF Group, Ctalk and Forcepoint.
Fmg Support recently adopted applications including DWF EvoClaim in 2021, Ctalk Contact Centre System in 2018 and Forcepoint Email Security Cloud in 2013, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fmg Support’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Fmg Support’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fmg Support technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.