List of ECi FMAudit Customers
Fort Worth, TX, 76177,
United States
Since 2010, our global team of researchers has been studying ECi FMAudit customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ECi FMAudit for Asset Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ECi FMAudit for Asset Performance Management include: Preferred Office Technologies, a United States based Distribution organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using ECi FMAudit, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ECi FMAudit customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Preferred Office Technologies | Distribution | 50 | $5M | United States | ECi Software Solutions | ECi FMAudit | Asset Performance Management | 2015 | n/a |
In 2015, Preferred Office Technologies implemented ECi FMAudit, deploying an Asset Performance Management application to automate meter collection and supplies replenishment workflows. The implementation built on an existing ECi e-automate deployment that had centralized inventory visibility and field dispatch for the Fort Smith and Fayetteville offices, aligning meter and supply telemetry with service operations.
ECi FMAudit was configured to perform automated meter reads, monitor supplies usage, and generate replenishment orders, delivering managed services capabilities typical of Asset Performance Management software. The deployment emphasized operational modules for meter collection automation, supplies usage monitoring, and exception alerts for missed reads, with FMAudit performing the orchestration of data collection and order generation.
The FMAudit implementation was integrated with ECi e-automate to link meter and parts data into billing and inventory records, extending real-time inventory visibility to technician vehicles and branch locations. Operational scope included the service department, meter collection staff, and billing functions across the Fort Smith and Fayetteville sites, supporting a growing installed base that expanded from 1,400 to 2,500 machines.
Process governance shifted from manual outbound calling to an automated meter collection workflow, reducing headcount required for collections from two people to one while maintaining monthly billing cadence. ECi FMAudit, the Asset Performance Management application, also assumed automated replenishment ordering, and the vendor-stated outcome for Preferred was reduced labor effort and improved operational scalability.
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Buyer Intent: Companies Evaluating ECi FMAudit
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