List of eClinicalTouch Customers
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United States
Since 2010, our global team of researchers has been studying eClinicalTouch customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased eClinicalTouch for Patient Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using eClinicalTouch for Patient Management include: Innova Primary Care, a United States based Healthcare organisation with 30 employees and revenues of $3.0 million, MedPeds, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using eClinicalTouch, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The eClinicalTouch customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Innova Primary Care | Healthcare | 30 | $3M | United States | eClinicalWorks | eClinicalTouch | Patient Management | 2023 | n/a |
In 2023 Innova Primary Care implemented eClinicalTouch as its mobile EHR application, adopting eClinicalWorks V12 alongside eClinicalTouch to support its primary care operations in Huntsville, AL and to enable expansion to a second location. eClinicalTouch is deployed on iPad devices to provide clinicians mobile documentation and full access to secure patient data within the Patient Management category. The implementation is explicitly aligned with Innova Primary Care, eClinicalTouch, Patient Management to support primary care clinical documentation, scheduling, telehealth, and medication workflows.
The deployment focuses on mobile documentation modules and Patient Management capabilities, including capture and notation of vitals and symptoms, access to comprehensive medical notes, appointment scheduling and follow up workflows, prescription routing, and healow TeleVisits for virtual encounters. eClinicalWorks Scribe is implemented as an AI driven speech to text capability to generate progress notes and reduce manual transcription. Clinical staff and medical assistants use iPads to run the application, enabling on the go charting and streamlined data entry consistent with ambulatory EHR practices.
Operational governance centers on a care team model, with the practice prioritizing technology adoption to reduce hardware purchase, setup, and training burdens and to decrease administrative workload for physicians. The configuration supports administrative and clinical functions across the practice, enabling continuity of care, scheduling coordination, and telehealth delivery. Outcomes stated by the practice include reduced costs and operational burdens, increased operational efficiencies, and practice growth that supports opening an additional location.
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MedPeds | Healthcare | 10 | $1M | United States | eClinicalWorks | eClinicalTouch | Patient Management | 2024 | n/a |
In 2024, MedPeds implemented eClinicalTouch to support Patient Management across its ambulatory practice, extending clinical documentation and telehealth workflows into a mobile-first environment. The deployment leverages eClinicalWorks cloud capabilities and the healow TeleVisits telehealth layer, with eClinicalTouch serving as the point-of-care application used on iPad, iOS and Android smartphones, and traditional desktop clients. eClinicalTouch is used to capture encounter workflows, present visit summaries, and manage SOAP note creation during both in-person and remote visits.
Configuration focused on embedding AI-assisted documentation into the clinical encounter, the practice integrated the Sunoh.ai AI medical scribe to capture natural language from TeleVisits and present a conversation summary and editable SOAP note back into eClinicalTouch. The eClinicalTouch deployment preserves an EHR-centric clinical documentation workflow, where providers review and edit AI-generated notes before finalizing the patient record, maintaining clinician control over charting.
Integrations explicitly include Sunoh.ai for ambient documentation and healow TeleVisits for telehealth session orchestration, with two-way interaction into the eClinicalWorks EHR for charting continuity. Operational coverage is clinical provider facing, applied across MedPeds telehealth and office appointment workflows, and device support extends to mobile tablets and desktop operating systems used by the small practice. The HIPAA-compliant telehealth integration enables continuity of documentation across encounter types.
Governance and rollout emphasized rapid onboarding and workflow changes to incorporate AI scribe review steps at the point of care, with MedPeds reporting straightforward implementation for providers. MedPeds cites improved quality of documented TeleVisit notes, a streamlined documentation workflow, and an improved patient-provider experience as outcomes of using Sunoh.ai with eClinicalTouch, reflecting a tightly coupled Patient Management and telehealth documentation pattern.
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Buyer Intent: Companies Evaluating eClinicalTouch
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