List of eClinicalWorks healow Survey Customers
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United States
Since 2010, our global team of researchers has been studying eClinicalWorks healow Survey customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased eClinicalWorks healow Survey for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using eClinicalWorks healow Survey for Customer Experience include: DePaul Community Health Centers, a United States based Healthcare organisation with 400 employees and revenues of $38.0 million, Midland Community Healthcare Services, a United States based Non Profit organisation with 75 employees and revenues of $10.0 million, Wellity, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using eClinicalWorks healow Survey, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The eClinicalWorks healow Survey customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DePaul Community Health Centers | Healthcare | 400 | $38M | United States | eClinicalWorks | eClinicalWorks healow Survey | Customer Experience | 2025 | n/a |
In 2025, DePaul Community Health Centers implemented eClinicalWorks healow Survey to automate post-visit text surveys across its Greater New Orleans locations. The deployment is classified under Customer Experience and captures over 1,000 patient responses per month, establishing a steady stream of patient feedback to support post-visit engagement and follow up.
The implementation focused on automated post-visit text message delivery, response aggregation, and scheduled exports for analysis, with survey templates and timing rules configured to align with clinical encounter workflows. eClinicalWorks healow Survey was used to collect structured patient feedback and surface qualitative responses for downstream review.
Exports for analysis were operationalized so patient experience and clinical quality teams could consume survey data, enabling feedback to be incorporated into care improvement workflows across multiple sites in the Greater New Orleans service area. Operational coverage included front-line clinical teams and patient engagement staff, who used aggregated survey data to monitor trends and identify follow up needs.
Governance centered on routing survey responses into clinical review processes and adjusting post-visit workflows to ensure feedback informed patient-provider interactions. The eClinicalWorks case study documents that these automated post-visit surveys and exported analytics supported measurable improvements in patient feedback and clinical improvements, reinforcing patient engagement and care quality programs.
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Midland Community Healthcare Services | Non Profit | 75 | $10M | United States | eClinicalWorks | eClinicalWorks healow Survey | Customer Experience | 2023 | n/a |
In 2023 Midland Community Healthcare Services transitioned to eClinicalWorks Cloud and deployed eClinicalWorks healow Survey as part of the healow patient engagement suite. This Customer Experience implementation centralized patient feedback collection across its Federally Qualified Health Center sites in Midland, Texas, United States and aligned survey capture with broader patient engagement CRM workflows. The deployment included configuration of survey workflows and multilingual survey support, and it moved intake and feedback capture from paper forms to electronic collection, consistent with patient experience automation capabilities in this category. The eClinicalWorks healow Survey functionality was provisioned inside the eClinicalWorks Cloud environment to enable patient facing survey distribution and in clinic electronic capture, maintaining a single system of record for patient responses. Operational coverage included front desk intake, clinical staff touchpoints, and patient experience teams across the FQHC sites, with rollout activities focused on standardizing survey templates and translations and training staff for electronic form capture. Outcomes explicitly cited by the organization include replacement of paper forms, improved response accuracy, and support for multilingual patient populations.
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Wellity | Healthcare | 10 | $1M | United States | eClinicalWorks | eClinicalWorks healow Survey | Customer Experience | 2023 | n/a |
In 2023, Wellity implemented eClinicalWorks healow Survey as part of the healow suite to digitize patient surveys and standardize patient engagement workflows. The deployment targeted Customer Experience use cases for a single women’s health clinic in Lincoln, Nebraska, focusing on front-office intake and back-office processing to centralize patient feedback capture and follow up.
The eClinicalWorks healow Survey implementation emphasized digital survey collection, multi-language patient access, and template-driven form configuration to replace paper surveys and reduce manual handling. The solution was deployed within the eClinicalWorks ecosystem to route survey responses into clinic operational workflows, supporting automated distribution at point of care and post-visit follow up tied to patient engagement and CRM style workflows.
Operational scope covered clinical and administrative staff at the Lincoln clinic, with implementation workstreams that restructured intake and survey follow up processes to embed electronic feedback into daily operations. The project aimed to improve response rates and generate better patient insights through multi-language support and consolidated survey data for front- and back-office teams.
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Buyer Intent: Companies Evaluating eClinicalWorks healow Survey
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