New Orleans, 70118, LA,
United States
DePaul Community Health Centers Technographics
DePaul Community Health Centers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DePaul Community Health Centers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 DePaul Community Health Centers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DePaul Community Health Centers has purchased the following applications: ADP Recruiting for Recruiting, Applicant Tracking System in 2022, eClinicalWorks RCM for Revenue Cycle Management in 2023, eClinicalWorks healow Open Access for Online Meeting Scheduling in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DePaul Community Health Centers is running and its propensity to invest more and deepen its relationship with ADP , eClinicalWorks , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DePaul Community Health Centers revenues, which have grown to $38.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DePaul Community Health Centers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DePaul Community Health Centers Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2022 | 2022 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eClinicalWorks | Legacy | eClinicalWorks RCM | Revenue Cycle Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, DePaul Community Health Centers deployed eClinicalWorks RCM as its primary Revenue Cycle Management solution. The 95 provider health center serving more than 50,000 patients across 12 centers in New Orleans, Louisiana implemented eClinicalWorks RCM to centralize revenue collections and streamline scheduling and billing workflows.
The eClinicalWorks RCM solution was configured to provide end to end revenue cycle capabilities, including accounts receivable monitoring, KPI dashboards, automated coding workflows, and robotic process automation to handle routine billing tasks. An immunization administrator setup was implemented to automate coding related to immunizations, enabling rule based coding propagation from front office intake through claims generation. The deployment also incorporated healow Open Access for online appointment booking to increase scheduled appointments and manage provider availability and appointment types.
Operationally the implementation connected front office scheduling, provider encounters, and back office billing into a single workflow, improving data continuity between clinical documentation and claims submission. The configuration supported provider level availability controls and appointment type mapping to match clinical capacity with scheduling demand. RPA and bots were used to reduce human error in routine adjudication and claim follow up processes.
Governance changes focused on process standardization across the 12 centers, with the immunization automation driving new intake and coding procedures and RPA requiring handlers for exception management and bot governance. Workflow restructuring emphasized front mid and back office handoffs, quality checks on automated coding, and KPI driven monitoring to prioritize AR follow up.
Outcomes reported include a reduction in days in accounts receivable by more than 50 percent and increased scheduled appointments through healow Open Access, with stated improvements in operational efficiencies and increased annual revenue as a result of the eClinicalWorks RCM deployment.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eClinicalWorks | Legacy | eClinicalWorks healow Open Access | Online Meeting Scheduling | Collaboration | n/a | 2023 | 2023 |
In 2023, DePaul Community Health Centers implemented eClinicalWorks healow Open Access for Online Meeting Scheduling. The deployment supported a 95-provider community health center operating across 12 centers in New Orleans and a patient population of more than 50,000, aligning patient self-scheduling with enterprise scheduling and revenue workflows.
The implementation configured eClinicalWorks healow Open Access as the patient-facing appointment booking capability, enabling online visibility of available appointments and booking by date and time. On the clinical and administrative side, eClinicalWorks RCM was instrumented to manage revenue cycle tasks, including a configured immunization administrator setup to automate coding and coding handoffs. The combined configuration used RPA and bots within the RCM environment to automate routine, error-prone tasks and to enforce consistent scheduling to billing handoffs.
Operationally the solution connected front office scheduling, mid office clinical tracking, and back office billing into a single workflow, improving alignment between appointment types, provider availability configuration, and insurer billing. healow Open Access provided customizable provider availability and appointment type controls so schedulers could match patient needs with provider capacity while preserving billing eligibility metadata for downstream RCM processing. The deployment covered scheduling and revenue operations across all centers, affecting front desk, providers, clinical staff, and revenue cycle teams.
Governance centered on workflow configuration and automation rather than organizational restructuring, with explicit configuration of immunization administration and automated coding rules to reduce manual intervention. Outcomes stated by the organization include a reduction in days in accounts receivable by more than 50 percent and increased scheduled appointments, with additional reported benefits of reduced administrative burnout and increases in annual revenue.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2025 | 2025 |
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|
|
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Tag Management | CRM |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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IT Decision Makers and Key Stakeholders at DePaul Community Health Centers
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by DePaul Community Health Centers Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||