List of eClinicalWorks RCM Customers
eClinicalWorks
2 Technology Drive,
Westborough, 1581, MA,
United States
Westborough, 1581, MA,
United States
1 866-888-6929
Professional Services
6000
$990M
Since 2010, our global team of researchers has been studying eClinicalWorks RCM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased eClinicalWorks RCM for Revenue Cycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using eClinicalWorks RCM for Revenue Cycle Management include: Advocare, LLC, a United States based Healthcare organisation with 2500 employees and revenues of $300.0 million, Comanche County Memorial Hospital, a United States based Healthcare organisation with 2000 employees and revenues of $300.0 million, Granger Medical Clinic, a United States based Healthcare organisation with 500 employees and revenues of $55.0 million, DePaul Community Health Centers, a United States based Healthcare organisation with 400 employees and revenues of $38.0 million, Middletown Medical, a United States based Healthcare organisation with 200 employees and revenues of $35.0 million and many others.
Contact us if you need a completed and verified list of companies using eClinicalWorks RCM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The eClinicalWorks RCM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Advocare, LLC | Healthcare | 2500 | $300M | United States | eClinicalWorks | eClinicalWorks RCM | Revenue Cycle Management | 2018 | n/a |
In 2018, Advocare, LLC implemented eClinicalWorks RCM as part of a broader move to the eClinicalWorks cloud centric EHR and Revenue Cycle Management platform. The deployment was a strategic replacement of GE Centricity and covered Advocare’s nearly 600 providers across 183 locations in New Jersey and Pennsylvania, spanning pediatrics, adult primary care, and specialty practices.
The implementation centered on eClinicalWorks RCM functional capabilities, with explicit configuration of credentialing, patient insurance eligibility checks, collections workflows, and revenue cycle analytics. The program was delivered alongside eClinicalWorks V11 EHR features including the Eva virtual assistant and healow TeleVisits, enabling unified charting, scheduling, and telehealth workflows that align clinical documentation and billing events.
The architecture emphasized a cloud centric, fully connected office model, with interoperability gateways enabled for CommonWell Health Alliance and Carequality to support cross organization patient data exchange. Integrations linked the core EHR, practice management, population health, and RCM components to create end to end patient access and billing flows, reducing manual point to point connectivity and consolidating eligibility and claims processing.
Governance and rollout followed a multi stage selection and implementation process that began in 2017, with executive sponsorship from Advocare leadership and defined objectives for value based care readiness. The deployment targeted operational alignment across clinical, revenue cycle, and population health functions to improve accessibility and integrated patient care as stated by Advocare and the vendor.
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Comanche County Memorial Hospital | Healthcare | 2000 | $300M | United States | eClinicalWorks | eClinicalWorks RCM | Revenue Cycle Management | 2018 | n/a |
In 2018, Comanche County Memorial Hospital selected eClinicalWorks RCM as part of a cloud-centric eClinicalWorks Acute Care EHR and Revenue Cycle Management deployment for its 283-bed community hospital. The procurement covered the Comanche County, Oklahoma region and was scheduled to go live within the next 12 months, with the hospital employing approximately 2,000 staff and supporting roughly 20 departments and its inpatient and outpatient communities.
The implementation centered on eClinicalWorks RCM and the eClinicalWorks cloud-centric Acute Care EHR to establish a unified medical record across ambulatory and acute care settings. Functional capabilities implemented include core Revenue Cycle Management workflows, patient access and billing orchestration, and consolidation of front and back office financial processes to reduce application sprawl, with the vendor stating the cloud platform is offered at a published rate of $599 per bed per month and no capital licensing costs.
Architecturally the project deployed a cloud-centric acute care EHR with embedded Revenue Cycle Management to provide transparent views across care settings and seamless information flow between inpatient and outpatient workflows. Operational coverage explicitly targeted the hospital wide environment, covering clinical documentation and revenue operations across the hospital and its 20 departments, enabling a single consistent technology platform intended to replace multiple point solutions in use.
Governance and rollout planning emphasized centralizing IT ownership and standardizing workflows to eliminate more than a hundred disparate applications, while reducing implementation effort and overall operating costs as stated by hospital leadership. The go-live timeline was set for the 12 months following selection, with executive and CIO level sponsorship noted to support platform unification and ongoing operational governance.
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DePaul Community Health Centers | Healthcare | 400 | $38M | United States | eClinicalWorks | eClinicalWorks RCM | Revenue Cycle Management | 2023 | n/a |
In 2023, DePaul Community Health Centers deployed eClinicalWorks RCM as its primary Revenue Cycle Management solution. The 95 provider health center serving more than 50,000 patients across 12 centers in New Orleans, Louisiana implemented eClinicalWorks RCM to centralize revenue collections and streamline scheduling and billing workflows.
The eClinicalWorks RCM solution was configured to provide end to end revenue cycle capabilities, including accounts receivable monitoring, KPI dashboards, automated coding workflows, and robotic process automation to handle routine billing tasks. An immunization administrator setup was implemented to automate coding related to immunizations, enabling rule based coding propagation from front office intake through claims generation. The deployment also incorporated healow Open Access for online appointment booking to increase scheduled appointments and manage provider availability and appointment types.
Operationally the implementation connected front office scheduling, provider encounters, and back office billing into a single workflow, improving data continuity between clinical documentation and claims submission. The configuration supported provider level availability controls and appointment type mapping to match clinical capacity with scheduling demand. RPA and bots were used to reduce human error in routine adjudication and claim follow up processes.
Governance changes focused on process standardization across the 12 centers, with the immunization automation driving new intake and coding procedures and RPA requiring handlers for exception management and bot governance. Workflow restructuring emphasized front mid and back office handoffs, quality checks on automated coding, and KPI driven monitoring to prioritize AR follow up.
Outcomes reported include a reduction in days in accounts receivable by more than 50 percent and increased scheduled appointments through healow Open Access, with stated improvements in operational efficiencies and increased annual revenue as a result of the eClinicalWorks RCM deployment.
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Healthcare | 10 | $1M | United States | eClinicalWorks | eClinicalWorks RCM | Revenue Cycle Management | 2024 | n/a |
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Healthcare | 500 | $55M | United States | eClinicalWorks | eClinicalWorks RCM | Revenue Cycle Management | 2019 | n/a |
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Healthcare | 55 | $5M | United States | eClinicalWorks | eClinicalWorks RCM | Revenue Cycle Management | 2024 | n/a |
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Healthcare | 200 | $35M | United States | eClinicalWorks | eClinicalWorks RCM | Revenue Cycle Management | 2024 | n/a |
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Healthcare | 20 | $2M | United States | eClinicalWorks | eClinicalWorks RCM | Revenue Cycle Management | 2009 | n/a |
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Healthcare | 10 | $1M | United States | eClinicalWorks | eClinicalWorks RCM | Revenue Cycle Management | 2023 | n/a |
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Healthcare | 25 | $3M | United States | eClinicalWorks | eClinicalWorks RCM | Revenue Cycle Management | 2023 | n/a |
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Showing 1 to 10 of 10 entries
Buyer Intent: Companies Evaluating eClinicalWorks RCM
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating eClinicalWorks RCM. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating eClinicalWorks RCM for Revenue Cycle Management include:
- Sun Life Family Dentistry, a United States based Healthcare organization with 10 Employees
- Adonis, a United States based Professional Services company with 200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD eClinicalWorks RCM Coverage
eClinicalWorks RCM is a Revenue Cycle Management solution from eClinicalWorks.
Companies worldwide use eClinicalWorks RCM, from small firms to large enterprises across 21+ industries.
Organizations such as Advocare, LLC, Comanche County Memorial Hospital, Granger Medical Clinic, DePaul Community Health Centers and Middletown Medical are recorded users of
eClinicalWorks RCM for Revenue Cycle Management.
Companies using eClinicalWorks RCM are most concentrated in Healthcare, with adoption spanning over 21 industries.
Companies using eClinicalWorks RCM are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of eClinicalWorks RCM across Americas, EMEA, and APAC.
Companies using eClinicalWorks RCM range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 30%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 0%.
Customers of eClinicalWorks RCM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified eClinicalWorks RCM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Revenue Cycle Management.