List of Elastic Path Order Management Customers
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Since 2010, our global team of researchers has been studying Elastic Path Order Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Elastic Path Order Management for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Elastic Path Order Management for Order Management include: Magic Memories, a New Zealand based Leisure and Hospitality organisation with 2500 employees and revenues of $500.0 million, Vivrelle, a United States based Retail organisation with 100 employees and revenues of $20.0 million, Imi Norgren Ireland, a Ireland based Manufacturing organisation with 10 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using Elastic Path Order Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Elastic Path Order Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Imi Norgren Ireland | Manufacturing | 10 | $4M | Ireland | Elastic Path | Elastic Path Order Management | Order Management | 2023 | Mckenna Consultants |
In 2023, IMI Norgren Ireland implemented Elastic Path Order Management as part of an Elastic Path Composable Commerce initiative to modernize B2B commerce, payments and global order processing. The deployment began as an Ireland MVP and then scaled across the EU, U.K., Nordics, North America and APAC, and the case study reports a 100% increase in GMV.
Elastic Path Order Management was configured to support core order orchestration capabilities, including transaction processing workflows, payments integration and ERP connectivity. The implementation emphasized composable architecture patterns, API driven order lifecycle management and order state orchestration to reduce manual order handling and improve transaction routing.
Integrations referenced include payments systems and ERP connectivity to operationalize global order processing, with the Order Management layer serving as the central transaction processing component. Operational coverage started with Ireland and expanded to cross border fulfillment and order routing across markets, impacting B2B commerce teams, finance and operations functions.
McKenna Consultants acted as the delivery partner for the initial rollout, guiding MVP configuration, environment provisioning and phased regional rollouts. Governance and process changes focused on centralized order orchestration and commerce operations ownership to enable composable commerce patterns and accelerate regional scaling.
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Magic Memories | Leisure and Hospitality | 2500 | $500M | New Zealand | Elastic Path | Elastic Path Order Management | Order Management | 2025 | n/a |
In 2025, Magic Memories deployed Elastic Path Order Management as the central commerce hub for its tourism and attractions operations. Elastic Path Order Management is an Order Management implementation that consolidates catalog, pricing, orders and fulfillment across 13 countries and multi-channel endpoints including kiosks, POS and eCommerce.
The deployment used Elastic Path Composable Commerce architecture to decouple core commerce capabilities, enabling composable catalog management, pricing configuration, order orchestration, fulfillment orchestration and real-time personalization and merchandising at both guest-facing kiosks and online channels. Elastic Path Order Management was configured to support multi-channel order lifecycle workflows and merchandising rules consistent with Order Management functional terminology.
The implementation integrated directly with Magic Memories’ kiosks, POS and eCommerce channels to centralize order intake, routing and fulfillment coordination across markets, and the program was supported by Elastic Path’s Global Services during planning and launch. Operational coverage focused on guest-facing commerce, fulfillment operations and merchandising across 13 countries, with centralized catalog and pricing governance to align market-level offers.
The launch window ran from May to August 2025 and the platform has processed more than 7.38M orders since that launch while enabling real-time personalization. No third-party system integrator was specified in the case study, indicating Elastic Path’s Global Services provided primary implementation support.
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Vivrelle | Retail | 100 | $20M | United States | Elastic Path | Elastic Path Order Management | Order Management | 2024 | Group FMG |
In 2024, Vivrelle implemented Elastic Path Order Management. The deployment leveraged Elastic Path Composer, Product Experience Manager and Payments to modernize Vivrelle's B2C commerce and order and returns operations in the United States.
Elastic Path Order Management was configured to manage core order lifecycle capabilities including order capture, fulfillment orchestration, returns handling and payment orchestration, with Composer used to orchestrate API driven storefront and backend workflows. Product Experience Manager was used for catalog and product model configuration to drive storefront validation, pricing and order rules that feed the Order Management workflow.
Integrations focused on Composer driven storefront flows and order processing pipelines to surface near real time order status and to streamline returns and customer service workflows. Operational scope targeted commerce, customer service and operations teams handling US orders, centralizing order visibility and processing through the Order Management application.
The implementation was delivered with BORN Group as the system integrator and Group FMG listed as an implementation partner. Within six weeks post go live Vivrelle reduced the time to manage orders by 50 percent, demonstrating a rapid reduction in manual order handling for order processing and returns.
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