List of Embross Self Service Software Customers
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Since 2010, our global team of researchers has been studying Embross Self Service Software customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Embross Self Service Software for Employee Self Service from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Embross Self Service Software for Employee Self Service include: Flughafen Nuernberg, a Germany based Transportation organisation with 960 employees and revenues of $300.0 million, BMO Global Asset Management Canada, a Canada based Banking and Financial Services organisation with 250 employees and revenues of $40.0 million, Jackson Hole Airport, a United States based Transportation organisation with 72 employees and revenues of $16.0 million, Aeroport Deauville Normandie France, a France based Transportation organisation with 27 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Embross Self Service Software, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Embross Self Service Software customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Aeroport Deauville Normandie France | Transportation | 27 | $2M | France | Embross | Embross Self Service Software | Employee Self Service | 2023 | n/a | In 2023, Aeroport Deauville Normandie France implemented Embross Self Service Software in an airport passenger processing deployment at Deauville–Normandie. The implementation falls under the Employee Self Service category and targeted terminal operations for check-in and baggage processing, with explicit goals to reduce manual work and improve operational reporting across the site. The deployment centered on Embross Odyssey L-DCS and the CUPPS platform as the primary modules, with Odyssey L-DCS driving passenger processing and check-in workflows and CUPPS enabling common use workstation patterns for check-in and bag interface. Embross Self Service Software was configured to standardize technical requirements across the terminal and to provide the operational reporting capabilities described in the vendor case study. Operational coverage was airport level, focused on passenger processing, check-in, and baggage operations at Deauville–Normandie in France, and the rollout emphasized faster deployments and consistent technical specifications for terminal systems. The use of CUPPS reflects a common use architecture for check-in workstations, while Odyssey L-DCS provided departure control and passenger processing orchestration consistent with passenger processing operations. Governance and process changes concentrated on standardizing technical requirements and centralizing operational reporting to reduce manual interventions in check-in and baggage workflows. Outcomes called out in the case study include reduced manual work, faster deployments, and improved reporting across the terminal, without specific cost or performance metrics provided. | |
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BMO Global Asset Management Canada | Banking and Financial Services | 250 | $40M | Canada | Embross | Embross Self Service Software | Employee Self Service | 2023 | n/a | In 2023, BMO Global Asset Management Canada implemented Embross Self Service Software, categorized as Employee Self Service. The engagement ran from March 2023 to June 2023 and was executed by the in-house systems integration team in Toronto, focusing on requirements definition, solution design and testing. Workstreams centered on configuring the Embross Self Service Software user portal, producing screen layouts and process flows, and documenting requirements with traceability matrices and design artifacts. Business analysts led client facing requirements workshops, authored Jira epics, user stories and bugs, and translated business requirements into functional specifications for application developers. The implementation addressed standard Employee Self Service functionality such as employee transaction workflows, approvals and self-service data updates to support finance and audit processes. Technical coordination included regular collaboration with software architects and developers and participation in Embross system testing and multi-application test case reviews. Agile delivery practices were applied with team members acting as scrum master and product owner, prioritizing conflicting requests and balancing concurrent projects. Operational coverage concentrated on finance and audit workflows and involved product and operations stakeholders in the Toronto office. Governance artifacts produced during the rollout comprised comprehensive test cases at application and multi-application levels, process flow diagrams and Jira based traceability from epics to defects. The deployment emphasized structured scope definition, iterative sprint delivery and documented design to align business stakeholders with development. Analysts also supported finance and audits through cost planning and financial control activities during the implementation. | |
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Flughafen Nuernberg | Transportation | 960 | $300M | Germany | Embross | Embross Self Service Software | Employee Self Service | 2023 | n/a | In 2023 Flughafen Nuernberg implemented Embross Self Service Software to rework passenger processing and baggage handling at the airport. The deployment in Germany used Embross VelocityOne kiosks and the Embross Self Bag Drop solution, applying Employee Self Service capabilities to shift self-service interactions into the terminal. Implementation centered on two step baggage flow, moving weighing and tag printing to step one via V1 kiosks, and delegating final acceptance and bag deposit to the VBD-R bag drop hardware. Embross Self Service Software was configured to surface weighing, tag issuance, and boarding document verification at kiosk touchpoints, while the VBD-R module handled bag acceptance, reconciliation, and exception routing during the bag drop phase. Operational scope covered airport operations teams responsible for passenger processing and baggage handling, with the solution embedded in frontline check in and bag drop workflows. The configuration reduced manual weighing tasks at the bag drop counter and refocused ground handling staff on exception handling and final security checks. Governance changes included standardizing a two step baggage flow and updating agent procedures to monitor exceptions rather than perform initial weighing and tagging. The vendor case study reports smoother passenger flow and measurable reductions in baggage exceptions following the rollout. | |
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Transportation | 72 | $16M | United States | Embross | Embross Self Service Software | Employee Self Service | 2020 | n/a |
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