List of Empactis Platform Customers
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United Kingdom
Since 2010, our global team of researchers has been studying Empactis Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Empactis Platform for Absence and Leave Management, Environment, Health and Safety (EHS) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Empactis Platform for Absence and Leave Management, Environment, Health and Safety (EHS) include: Serco, a United Kingdom based Professional Services organisation with 50000 employees and revenues of $6.24 billion, Manchester University NHS Foundation Trust, a United Kingdom based Healthcare organisation with 28479 employees and revenues of $2.77 billion, University Hospitals Of North Midlands United Kingdom, a United Kingdom based Healthcare organisation with 12000 employees and revenues of $1.86 billion, North Cumbria Integrated Care NHS Foundation Trust, a United Kingdom based Healthcare organisation with 500 employees and revenues of $130.0 million and many others.
Contact us if you need a completed and verified list of companies using Empactis Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Empactis Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Manchester University NHS Foundation Trust | Healthcare | 28479 | $2.8B | United Kingdom | Empactis | Empactis Platform | Absence and Leave Management,Environment, Health and Safety (EHS) | 2022 | n/a |
In 2022, Manchester University NHS Foundation Trust began using the Empactis Platform across the organization, starting in June 2022, to support HR and employee health programmes targeting musculoskeletal absence. The Empactis Platform is deployed as an Absence and Leave Management,Environment, Health and Safety (EHS) application to centralize absence case handling and health management for clinical and non clinical staff.
The deployment configured the Empactis Platform's absence, case and health management modules to operationalize an Occupational Health led MSK pathway, including case triage, clinical referral workflows, staged return to work planning and health surveillance records. Functional configuration emphasized case management, automated absence recording and coordinated return to work workflows linked to HR processes.
Operational scope covered Manchester University NHS Foundation Trust's HR and employee health teams and extended into regional NHS service standardisation efforts, with the platform used to align MSK pathways across services. The implementation linked Empactis workflows to existing occupational health processes and HR administration routines to accelerate returns to work and consolidate case documentation.
Governance adjustments focused on establishing an Occupational Health led pathway and standardised service protocols, enabling consistent case handling and regional reporting. The Empactis Platform helped secure more than £1m in savings in the first six months and continues to drive NHS region outcomes and service standardisation.
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North Cumbria Integrated Care NHS Foundation Trust | Healthcare | 500 | $130M | United Kingdom | Empactis | Empactis Platform | Absence and Leave Management,Environment, Health and Safety (EHS) | 2023 | n/a |
In 2023 North Cumbria Integrated Care NHS Foundation Trust began rolling out the Empactis Platform across its 6,500 staff to connect absence, attendance and occupational health case management within HR and employee health functions. The deployment targets Absence and Leave Management,Environment, Health and Safety (EHS) to consolidate employee health workflows and administrative tracking across the trust.
The initial phase delivered Empactis Absence Manager as a centralized module for absence recording, return to work workflows and attendance tracking. The trust is now deploying the broader Empactis Platform suite including Case Manager and Health Manager to extend automated case management, occupational health referral orchestration and health surveillance scheduling.
Integration efforts focus on bridging operational data between HR teams and employee health services, aligning absence records, attendance logs and occupational health case notes without naming external systems. The rollout covers HR and occupational health functions across the North East region of the trust, consolidating case triage and referral workflows under the Empactis Platform.
Governance follows a phased rollout with the first phase completed and subsequent modules staged for deployment, changes in workflow include centralized case ownership and standardized referral pathways. The trust’s stated objective is to bridge data silos and improve occupational health referrals, and module usage is stated on the vendor case study.
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Serco | Professional Services | 50000 | $6.2B | United Kingdom | Empactis | Empactis Platform | Absence and Leave Management,Environment, Health and Safety (EHS) | 2016 | n/a |
In 2016, Serco deployed the Empactis Platform to manage employee absence and health across its UK businesses, using the Absence and Leave Management,Environment, Health and Safety (EHS) application set. The Empactis Platform was contracted to capture unplanned absence, manage attendance cases, process health referrals and administer Group Income Protection cases, with Empactis Insight providing analytics and reporting for employee health.
The deployment leveraged the Empactis Platform architecture based on Microsoft Azure, providing a cloud-hosted instance to centralize absence capture and case workflows across Serco’s UK operations. Configuration focused on real-time absence recording at point of occurrence, automated case creation for attendance events, workflow guidance for managers on health interventions, and a reporting layer through Empactis Insight for trend analysis and operational dashboards.
Operational coverage centered on HR teams and line managers in Serco’s UK businesses, with the platform directly impacting HR case management, absence administration and employee well-being programs. Functional terminology implemented included absence capture, attendance case management, health referral routing and Group Income Protection case handling, aligning HR processes to standardized digital workflows and manager-facing guidance.
Governance and process restructuring emphasized real-time data capture and workflow-driven manager engagement, enabling consistent case handling and data-driven decisions about employee support. Serco stated the Empactis Platform would improve efficiency and reduce costs and risks associated with employee health and absence, while enabling more focused health and wellness initiatives driven by Empactis Insight analytics.
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Healthcare | 12000 | $1.9B | United Kingdom | Empactis | Empactis Platform | Absence and Leave Management,Environment, Health and Safety (EHS) | 2019 | n/a |
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