Serco
16 Bartley Wood Business Park Bartley Way,
Hook, RG27 9UY,
United Kingdom
Hook, RG27 9UY,
United Kingdom
44 12 5674-5900
Professional Services
Serco Technographics
Serco Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Serco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50000 Serco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Serco has purchased the following applications: Empactis Platform for Absence and Leave Management, Environment, Health and Safety (EHS) in 2016, xiQ ABM for Account Based Marketing in 2018, Microsoft Power BI for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Serco is running and its propensity to invest more and deepen its relationship with Empactis , xiQ , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Serco revenues, which have grown to $6.24 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Serco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Serco Data, Technology Stack, and Enterprise Applications
HCM
CRM
Analytics and BI
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
 Subscribe |
Subscribe |
Subscribe |
Analytics and BI | Analytics and BI |
Subscribe |
2019 | 2019 |
|
Subscribe |
Subscribe |
Subscribe |
Data Warehouse | Analytics and BI |
Subscribe |
2013 | 2013 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
Subscribe |
Subscribe |
Subscribe |
Application Hosting and Computing Services | IaaS |
Subscribe |
2019 | 2019 |
|
Subscribe |
Subscribe |
Subscribe |
Cloud Storage | IaaS |
Subscribe |
2020 | 2020 |
|
Subscribe |
Subscribe |
Subscribe |
Content Delivery Network | IaaS |
Subscribe |
2021 | 2021 |
|
Subscribe |
Subscribe |
Subscribe |
EMM / MDM / MAM | IaaS |
Subscribe |
2020 | 2020 |
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
Subscribe |
Subscribe |
Subscribe |
Application Performance Management | ITSM |
Subscribe |
2020 | 2020 |
|
Subscribe |
Subscribe |
Subscribe |
IT Service Management | ITSM |
Subscribe |
2022 | 2022 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
Subscribe |
Subscribe |
Subscribe |
Audio Video and Web Conferencing | Collaboration |
Subscribe |
2017 | 2017 |
|
Subscribe |
Subscribe |
Subscribe |
Audio Video and Web Conferencing | Collaboration |
Subscribe |
2020 | 2020 |
|
Subscribe |
Subscribe |
Subscribe |
Event Management | Collaboration |
Subscribe |
2017 | 2017 |
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Subscribe |
Subscribe |
Subscribe |
Event Management | Collaboration |
Subscribe |
2020 | 2020 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
Subscribe |
Subscribe |
Subscribe |
Chatbots and Conversational AI | AI-Powered Application |
Subscribe |
2019 | 2019 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
Subscribe |
Subscribe |
Subscribe |
Content Management | Content Management |
Subscribe |
2019 | 2019 |
|
Subscribe |
Subscribe |
Subscribe |
Digital Signing | Content Management |
Subscribe |
2021 | 2021 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
Subscribe |
Subscribe |
Subscribe |
ERP Financial | ERP Financial Management |
Subscribe |
2018 | 2020 |
|
Subscribe |
Subscribe |
Subscribe |
Expense Management | ERP Financial Management |
Subscribe |
2018 | 2018 |
|
Subscribe |
Subscribe |
Subscribe |
Financial Consolidation and Close | ERP Financial Management |
Subscribe |
2020 | 2020 |
TRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
Subscribe |
Subscribe |
Subscribe |
Governance, Risk and Compliance | TRM |
Subscribe |
2020 | 2020 |
|
Subscribe |
Subscribe |
Subscribe |
Governance, Risk and Compliance | TRM |
Subscribe |
2020 | 2020 |
|
Subscribe |
Subscribe |
Subscribe |
Treasury Management | TRM |
Subscribe |
2016 | 2016 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
Subscribe |
Subscribe |
Subscribe |
iPaaS (Integration Platform as a Service) | PaaS |
Subscribe |
2016 | 2016 |
CyberSecurity
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
Subscribe |
Subscribe |
Subscribe |
Secure Email Gateways (SEGs) | CyberSecurity |
Subscribe |
2020 | 2020 |
|
Subscribe |
Subscribe |
Subscribe |
Secure Email Gateways (SEGs) | CyberSecurity |
Subscribe |
2020 | 2020 |
|
Subscribe |
Subscribe |
Subscribe |
Secure Web Gateways (SWG) | CyberSecurity |
Subscribe |
2011 | 2011 |
ERP Services and Operations
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
|
Subscribe |
Subscribe |
Subscribe |
Travel Management | ERP Services and Operations |
Subscribe |
2010 | 2010 |
IT Decision Makers and Key Stakeholders at Serco
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Subscribe |
Subscribe |
HR Director, Defence & Europe | Director | HR | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Chief Human Resources Officer | CXO | HR | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Director, Workforce Management | Director | HR | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Payroll and HR Support Manager | Manager | HR | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
HR Transformation Manager, People Services | Manager | HR | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Group CIO | CXO | Finance | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Head of Data Analytics & Reporting | Director | IT | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Enterprise Applications Director | Director | IT | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Group Chief Data Officer | CXO | IT | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Group Head of Digital Marketing and Brand | Director | Marketing | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Head of Core Services, ITS - Corporate Shared Services | Director | IT | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Chief People Officer | CXO | HR | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
HR Director - People & Performance UK & Europe | Director | HR | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Group Tax Manager | Manager | Finance | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Managing Director - Customer Insight and Integrated Services | Director | Customer Service | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Head Of Customer Service | Director | Customer Service | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Head Of Customer Service | Director | Customer Service | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Service and Operations Director | Director | Operations | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Contact Center Team Lead | Manager | Customer Service | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Customer Support Manager | Manager | Customer Service | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Contact Center Team Manager | Manager | Customer Service | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Customer Service Manager | Manager | Customer Service | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Global HRIS Change Lead | Manager | HR | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Global HRIS Change Lead | Manager | HR | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
CFO UK and Europe | CXO | Finance | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Head of HR | Director | HR | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
SAP Senior Delivery Manager | Manager | IT | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
SAP Finance Functional Lead | Manager | IT | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Global HR Systems and Data Director | Director | HR | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Head of HR Transactional Services | Director | HR | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Head of Human Resources | Director | HR | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Group Chief People and Culture Officer | CXO | HR | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
Payroll Administrator | Manager | Finance | Subscribe |
Subscribe |
| Subscribe |
Subscribe |
IT/Salesforce Administrator | Manager | Marketing | Subscribe |
Subscribe |
Apps Being Evaluated by Serco Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||