Serco
Location
16 Bartley Wood Business Park Bartley Way,
Hook, RG27 9UY,
United Kingdom
Website
https://www.serco.com/
Phone
44 12 5674-5900
Artw industry
Professional Services
Employee
Revenue

Serco Technographics

Serco Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Serco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50000 Serco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

Serco has purchased the following applications: Empactis Platform for Absence and Leave Management, Environment, Health and Safety (EHS) in 2016, xiQ ABM for Account Based Marketing in 2018, Microsoft Power BI for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Serco is running and its propensity to invest more and deepen its relationship with Empactis , xiQ , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Serco revenues, which have grown to $6.24 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Serco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

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Serco Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Empactis Legacy Empactis Platform Absence and Leave Management, Environment, Health and Safety (EHS) HCM n/a 2016 2016
Core HR HCM 2013 2014
Core HR HCM 2020 2020
HR Service Delivery HCM 2013 2014
Learning and Development HCM 2018 2018
Payroll HCM 2013 2014
Payroll HCM 2014 2014
Recruiting, Applicant Tracking System HCM 2018 2018
Succession and Leadership Planning HCM 2014 2014
Time and Attendance HCM 2013 2014
Workforce Analytics HCM 2017 2017
Workforce Management HCM 2019 2019
Workforce Management HCM 2024 2024
CRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
xiQ Legacy xiQ ABM Account Based Marketing CRM n/a 2018 2018
Call Center CRM 2015 2016
Call Center CRM 2017 2017
CRM CRM 2018 2019
Customer Engagement CRM 2018 2019
Customer Experience CRM 2022 2022
Customer Support CRM 2022 2022
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2019 2019
Partner Relationship Management CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2020 2020
Sales Automation, Sales Engagement CRM 2018 2019
Analytics and BI
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Microsoft Legacy Microsoft Power BI Analytics and BI Analytics and BI n/a 2020 2020
Analytics and BI Analytics and BI 2019 2019
Data Warehouse Analytics and BI 2013 2013
IaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Application Hosting and Computing Services IaaS 2019 2019
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
EMM / MDM / MAM IaaS 2020 2020
ITSM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Application Performance Management ITSM 2020 2020
IT Service Management ITSM 2021 2021
IT Service Management ITSM 2022 2022
Collaboration
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Audio Video and Web Conferencing Collaboration 2017 2017
Audio Video and Web Conferencing Collaboration 2020 2020
Event Management Collaboration 2017 2017
Event Management Collaboration 2020 2020
AI-Powered Application
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Chatbots and Conversational AI AI-Powered Application 2019 2019
Content Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Content Management Content Management 2019 2019
Digital Signing Content Management 2021 2021
EPM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
EPM EPM 2012 2012
Financial Consolidation and Close EPM 2020 2020
ERP Financial Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
ERP Financial ERP Financial Management 2018 2020
Expense Management ERP Financial Management 2018 2018
TRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
Treasury Management TRM 2016 2016
PaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
iPaaS (Integration Platform as a Service) PaaS 2016 2016
CyberSecurity
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Secure Web Gateways (SWG) CyberSecurity 2011 2011
ERP Services and Operations
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Travel Management ERP Services and Operations 2010 2010
IT Decision Makers and Key Stakeholders at Serco
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Serco Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Serco Technographics

Serco is a Professional Services organization based in United Kingdom, with around 50000 employees and annual revenues of $6.24 billion.

Serco operates a diverse technology stack with applications such as Empactis Platform, xiQ ABM and Microsoft Power BI, covering areas like Absence and Leave Management, Environment, Health and Safety (EHS), Account Based Marketing and Analytics and BI.

Serco has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Empactis, xiQ and Microsoft.

Serco recently adopted applications including nimbus Time2Work in 2024, Hotjar in 2022 and Zendesk Service in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Serco’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Serco’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Serco technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.