List of Engage Chat Customers
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Since 2010, our global team of researchers has been studying Engage Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Engage Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Engage Chat for Chatbots and Conversational AI include: The Federal Savings Bank, a United States based Banking and Financial Services organisation with 1161 employees and revenues of $97.0 million, Atlantic Coast Conference, a United States based Non Profit organisation with 100 employees and revenues of $10.0 million, Engage, a United States based Professional Services organisation with 40 employees and revenues of $4.0 million, Paulding Pregnancy Svc, a United States based Non Profit organisation with 25 employees and revenues of $3.0 million, Martin Travel, a United States based Professional Services organisation with 22 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Engage Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Engage Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Atlantic Coast Conference | Non Profit | 100 | $10M | United States | Engage Chat | Engage Chat | Chatbots and Conversational AI | 2021 | n/a | In 2021, Atlantic Coast Conference implemented Engage Chat on their website. The deployment uses Engage Chat as a Chatbots and Conversational AI solution embedded across the public site to manage fan and stakeholder inquiries and digital engagement workflows. The implementation configured conversational flows for FAQ automation, proactive messaging, and live agent handoff, with message routing and session continuity to support handovers between automated responses and human operators. Engage Chat was set up to capture conversation transcripts and structured inputs to support content refinement and operating procedures, reflecting typical Chatbots and Conversational AI capabilities such as intent recognition, scripted dialog trees, and escalation triggers. Operational ownership resides with the digital communications and ticketing teams, who manage content, conversation governance, and moderation rules. Rollout focused on the public website and high-traffic content pages, with governance processes established for conversation lifecycle, knowledge base updates, and cross-team coordination between communications, marketing, and fan services. | |
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Deyoung Communities | Construction and Real Estate | 10 | $1M | United States | Engage Chat | Engage Chat | Chatbots and Conversational AI | 2020 | n/a | In 2020, Deyoung Communities deployed Engage Chat on its corporate website. Deyoung Communities implemented Engage Chat as a Chatbots and Conversational AI solution to provide website-based customer engagement and lead capture for its property listings and inquiry flows. The implementation installed an embedded web chat widget running Engage Chat, directly associating the Engage Chat application with the company website and public-facing contact points. Configuration centered on conversational flow authoring and lead capture forms within Engage Chat, with chat scripts and response templates maintained by internal staff. Operational scope is limited to the public website and supports marketing and leasing inquiries, using the Engage Chat chat widget to collect contact information and route interactions into the company’s existing contact channels. Governance is lightweight and managed locally by the small operations team, focusing on cadence updates to conversational flows and on-site widget behavior. | |
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Engage | Professional Services | 40 | $4M | United States | Engage Chat | Engage Chat | Chatbots and Conversational AI | 2015 | n/a | In 2015, Engage implemented Engage Chat on its website. Engage Chat is a Chatbots and Conversational AI application deployed to provide conversational interactions directly from the company website. The deployment centered on an embedded website chat widget and a cloud-hosted administration console for authoring conversational flows and managing conversations. Implemented modules and capabilities include scriptable conversation trees, canned responses, intent-based routing to a human operator, session transcripts, and lead capture forms, configured to support customer service and sales inquiry workflows. Operational scope was limited to the Engage public web presence, covering customer service touchpoints and lead qualification across site pages. The live chat interface was surfaced via a client-side script, with centralized administration for updating conversational content and monitoring interactions. No external system integrations were specified in the source. Governance emphasized marketing and operations ownership of conversation content and templates, with front-line staff operating the chat console for real-time handoffs. The rollout favored iterative updates to conversation models and administrative controls rather than large scale process restructuring. | |
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Banking and Financial Services | 10 | $2M | United States | Engage Chat | Engage Chat | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 10 | $1M | United States | Engage Chat | Engage Chat | Chatbots and Conversational AI | 2016 | n/a |
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Professional Services | 22 | $3M | United States | Engage Chat | Engage Chat | Chatbots and Conversational AI | 2020 | n/a |
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Non Profit | 25 | $3M | United States | Engage Chat | Engage Chat | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 10 | $1M | United States | Engage Chat | Engage Chat | Chatbots and Conversational AI | 2020 | n/a |
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Banking and Financial Services | 1161 | $97M | United States | Engage Chat | Engage Chat | Chatbots and Conversational AI | 2020 | n/a |
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Construction and Real Estate | 10 | $1M | United States | Engage Chat | Engage Chat | Chatbots and Conversational AI | 2017 | n/a |
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Buyer Intent: Companies Evaluating Engage Chat
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