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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Engage Chat Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Atlantic Coast Conference Non Profit 100 $10M United States Engage Chat Engage Chat Chatbots and Conversational AI 2021 n/a
In 2021, Atlantic Coast Conference implemented Engage Chat on their website. The deployment uses Engage Chat as a Chatbots and Conversational AI solution embedded across the public site to manage fan and stakeholder inquiries and digital engagement workflows. The implementation configured conversational flows for FAQ automation, proactive messaging, and live agent handoff, with message routing and session continuity to support handovers between automated responses and human operators. Engage Chat was set up to capture conversation transcripts and structured inputs to support content refinement and operating procedures, reflecting typical Chatbots and Conversational AI capabilities such as intent recognition, scripted dialog trees, and escalation triggers. Operational ownership resides with the digital communications and ticketing teams, who manage content, conversation governance, and moderation rules. Rollout focused on the public website and high-traffic content pages, with governance processes established for conversation lifecycle, knowledge base updates, and cross-team coordination between communications, marketing, and fan services.
Deyoung Communities Construction and Real Estate 10 $1M United States Engage Chat Engage Chat Chatbots and Conversational AI 2020 n/a
In 2020, Deyoung Communities deployed Engage Chat on its corporate website. Deyoung Communities implemented Engage Chat as a Chatbots and Conversational AI solution to provide website-based customer engagement and lead capture for its property listings and inquiry flows. The implementation installed an embedded web chat widget running Engage Chat, directly associating the Engage Chat application with the company website and public-facing contact points. Configuration centered on conversational flow authoring and lead capture forms within Engage Chat, with chat scripts and response templates maintained by internal staff. Operational scope is limited to the public website and supports marketing and leasing inquiries, using the Engage Chat chat widget to collect contact information and route interactions into the company’s existing contact channels. Governance is lightweight and managed locally by the small operations team, focusing on cadence updates to conversational flows and on-site widget behavior.
Engage Professional Services 40 $4M United States Engage Chat Engage Chat Chatbots and Conversational AI 2015 n/a
In 2015, Engage implemented Engage Chat on its website. Engage Chat is a Chatbots and Conversational AI application deployed to provide conversational interactions directly from the company website. The deployment centered on an embedded website chat widget and a cloud-hosted administration console for authoring conversational flows and managing conversations. Implemented modules and capabilities include scriptable conversation trees, canned responses, intent-based routing to a human operator, session transcripts, and lead capture forms, configured to support customer service and sales inquiry workflows. Operational scope was limited to the Engage public web presence, covering customer service touchpoints and lead qualification across site pages. The live chat interface was surfaced via a client-side script, with centralized administration for updating conversational content and monitoring interactions. No external system integrations were specified in the source. Governance emphasized marketing and operations ownership of conversation content and templates, with front-line staff operating the chat console for real-time handoffs. The rollout favored iterative updates to conversation models and administrative controls rather than large scale process restructuring.
K C & Associates Banking and Financial Services 10 $2M United States Engage Chat Engage Chat Chatbots and Conversational AI 2020 n/a
In 2020, K C & Associates implemented Engage Chat on its public website. Engage Chat was deployed as the customer-facing Chatbots and Conversational AI layer to manage inbound client queries and basic lead capture for the small US-based banking and financial services firm. The implementation is web-embedded and configured with scripted conversational flows, FAQ automation, and form-based lead capture to surface prospects for internal follow-up. Operational coverage focuses on front-line client engagement and business development, with configuration and content ownership retained internally to match the company size of ten employees. The Engage Chat deployment leverages category-standard capabilities such as intent routing, conversation state management, and session persistence to maintain context across interactions, and it is instrumented within the website experience to centralize digital customer touchpoints.
Largay Travel Professional Services 10 $1M United States Engage Chat Engage Chat Chatbots and Conversational AI 2016 n/a
In 2016, Largay Travel implemented Engage Chat, deploying Engage Chat on its public website as a customer engagement layer in Chatbots and Conversational AI. The deployment addresses the customer-facing web channel for this small professional services firm, embedding conversational interaction capabilities directly into online booking and inquiry flows. The Engage Chat application serves as the primary front-office conversational touchpoint for website visitors. Configuration centers on a browser-embedded web chat widget and conversational workflow scripting, enabling automated greetings, intent-based message handoffs, and persistent chat sessions scoped to web sessions. Operational ownership is with Largay Travel's customer service and sales desks, a compact team of roughly 10 employees who monitor chats and manage conversational content. The implementation is embedded in the site source and operates as a hosted chat layer, providing real time visitor engagement and structured inbound inquiry handling for the company website.
Professional Services 22 $3M United States Engage Chat Engage Chat Chatbots and Conversational AI 2020 n/a
Non Profit 25 $3M United States Engage Chat Engage Chat Chatbots and Conversational AI 2020 n/a
Professional Services 10 $1M United States Engage Chat Engage Chat Chatbots and Conversational AI 2020 n/a
Banking and Financial Services 1161 $97M United States Engage Chat Engage Chat Chatbots and Conversational AI 2020 n/a
Construction and Real Estate 10 $1M United States Engage Chat Engage Chat Chatbots and Conversational AI 2017 n/a
Showing 1 to 10 of 11 entries

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FAQ - APPS RUN THE WORLD Engage Chat Coverage

Engage Chat is a Chatbots and Conversational AI solution from Engage Chat.

Companies worldwide use Engage Chat, from small firms to large enterprises across 21+ industries.

Organizations such as The Federal Savings Bank, Atlantic Coast Conference, Engage, Paulding Pregnancy Svc and Martin Travel are recorded users of Engage Chat for Chatbots and Conversational AI.

Companies using Engage Chat are most concentrated in Banking and Financial Services, Non Profit and Professional Services, with adoption spanning over 21 industries.

Companies using Engage Chat are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Engage Chat across Americas, EMEA, and APAC.

Companies using Engage Chat range from small businesses with 0-100 employees - 90.91%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 9.09%, and global enterprises with 10,000+ employees - 0%.

Customers of Engage Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Engage Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.