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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Envybox Call Back Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Byuti Distribution 15 $1M Russia Envybox Envybox Call Back Customer Analytics 2017 n/a In 2017, Byuti deployed Envybox Call Back on its website. The implementation places Envybox Call Back squarely in the Customer Analytics category, instrumenting the public storefront to capture visitor engagement and contact intent for a 15 employee distribution business based in Russia. The deployment is a client side web widget configured to surface callback prompts and capture phone contact data for sales and customer support workflows. Envybox Call Back was configured to present an on page callback widget, capture visitor phone numbers, initiate real time callback requests, and log interaction events into the vendor console for analysis. Standard Customer Analytics capabilities were used, including event tracking of widget impressions, callback requests, and basic conversion markers, consolidated in the Envybox administration dashboard for ongoing review. Operational ownership of the Envybox Call Back instance rests with Byuti marketing and customer support personnel, who manage widget visibility rules, hours of operation, and response handling through the Envybox control panel. The rollout was limited to the company website, with administration and configuration performed directly by internal staff via the Envybox interface.
CityMed Healthcare 140 $2M Russia Envybox Envybox Call Back Customer Analytics 2016 n/a In 2016 CityMed implemented Envybox Call Back on its public website. Envybox Call Back is used as a Customer Analytics application to capture web visitor call requests and surface contact data for patient intake and appointment workflows. The deployment is a web-embedded callback widget configured to log callback requests and caller contact details, pairing real-time visitor interaction capture with built-in reporting. Envybox Call Back processes inbound callback triggers and click-to-call events at page level, providing structured event data for follow-up by front-desk and patient engagement teams. Operational coverage is focused on the website channel, where Envybox Call Back supplies the primary web-to-voice contact path for patient inquiries and appointment scheduling. Governance is centered on centralized widget configuration and reporting access, aligning the Customer Analytics data stream to clinical intake and administrative functions rather than broad enterprise integration.
Gnc-Alfa Armenia Communications 300 $24M Armenia Envybox Envybox Call Back Customer Analytics 2017 n/a In 2017, Gnc-Alfa Armenia implemented Envybox Call Back on its public website. The deployment positions Envybox Call Back as a Customer Analytics capability embedded in web pages to capture inbound contact intent and orchestrate callback requests from site visitors. The implementation configures Envybox Call Back to present a site-level callback widget that captures visitor phone numbers, session metadata, and timestamped callback requests. Functional workflows align with Customer Analytics patterns, including lead capture, event-level interaction logging, and callback orchestration tied to customer service and sales intake processes. Operational ownership sits with web and customer support teams, who maintain widget behavior, consent and privacy settings, and analytics tagging for call-back events. The integration is realized on the company website, where Envybox Call Back generates structured interaction data for downstream handling by Gnc-Alfa Armenia customer engagement workflows.
Distribution 10 $1M Russia Envybox Envybox Call Back Customer Analytics 2017 n/a
Distribution 39 $1M Russia Envybox Envybox Call Back Customer Analytics 2016 n/a
Retail 20 $2M Ukraine Envybox Envybox Call Back Customer Analytics 2016 n/a
Professional Services 28 $5M Russia Envybox Envybox Call Back Customer Analytics 2018 n/a
Manufacturing 824 $170M Russia Envybox Envybox Call Back Customer Analytics 2016 n/a
Distribution 10 $1M Russia Envybox Envybox Call Back Customer Analytics 2016 n/a
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Buyer Intent: Companies Evaluating Envybox Call Back

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