List of Epicor BisTrack Journey Planner Customers
Epicor
807 Las Cimas Pkwy,
Austin, 78746, TX,
United States
Austin, 78746, TX,
United States
1 512-328-2300
Professional Services
4600
$1.2B
Since 2010, our global team of researchers has been studying Epicor BisTrack Journey Planner customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epicor BisTrack Journey Planner for Advanced Planning and Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epicor BisTrack Journey Planner for Advanced Planning and Scheduling include: Moscow Pullman Building Supply, a United States based Distribution organisation with 110 employees and revenues of $20.0 million, Brazos Forest Products, a United States based Distribution organisation with 50 employees and revenues of $9.0 million, East Haven & Ridgefield Building Supply, a United States based Distribution organisation with 50 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Epicor BisTrack Journey Planner, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brazos Forest Products | Distribution | 50 | $9M | United States | Epicor | Epicor BisTrack Journey Planner | Advanced Planning and Scheduling | 2018 | n/a |
In 2018, Brazos Forest Products implemented Epicor BisTrack Journey Planner under the Advanced Planning and Scheduling category. The deployment focused on a mid-market distribution footprint spanning four locations in Texas and Louisiana and daily delivery operations that include about 20 trucks, with the application intended to support both yard and field logistics as well as on-site molding and mill production workflows.
Epicor BisTrack Journey Planner was configured to provide real-time operational visibility, inventory-level insight, and route orchestration. Functional capabilities emphasized during the rollout include journey planning and truck routing, order tracking and status visibility for sales users, production metrics capture for mill and molding operations such as board foot in and linear foot out, and on-demand reporting for daily sales and delivery status.
Operational coverage extended across production, logistics, sales, and inventory management teams, enabling cross-functional access to the same BisTrack data without naming additional integrated systems. The Journey Planner functionality gave sales personnel the ability to view ticket-level status and truck locations, while operations staff used production metrics to evaluate machine and operator efficiency, aligning shop floor output with delivery scheduling.
Governance and process changes centered on eliminating paper-based workflows and centralizing reporting to support faster decision making. Reported outcomes included streamlined processes, reduced paperwork, improved delivery accuracy through seamless truck routing, enhanced ability to identify customer account trends, and accelerated market reach enabled by same-day inventory and sales visibility.
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East Haven & Ridgefield Building Supply | Distribution | 50 | $6M | United States | Epicor | Epicor BisTrack Journey Planner | Advanced Planning and Scheduling | 2019 | n/a |
In 2019, East Haven & Ridgefield Building Supply implemented Epicor BisTrack Journey Planner as its Advanced Planning and Scheduling solution to modernize delivery orchestration and operational planning. The implementation targeted Ridgefield Supply Company, a single-location lumber and building materials distributor serving a roughly 60-mile radius from Ridgefield, Connecticut, supporting core distribution operations across a six-vehicle delivery fleet.
Epicor BisTrack Journey Planner was configured to provide dispatch and delivery sequencing, journey planning, mobile access, and dashboarding including ad hoc SQL query support and report delivery to smartphones and computers. Functional modules implemented included the dispatch and delivery system, the scan track order document and image access capability, and customer-facing and manager dashboards to surface sales, order, and delivery data for rapid decision making.
The deployment integrated journey planning with a GPS Insight feed to push routes directly to vehicle devices and drivers, and it was used to import third-party window quoting and take-off outputs without re-keying data. Operational coverage included order processing, inventory visibility, dispatch, and field delivery operations, and the solution was used by sales and operations teams to align on orders, deliveries, and customer quoting workflows.
Adoption shifted information governance away from a single department holding critical data toward distributed access and team decision making, reducing internal bottlenecks and unnecessary phone calls. Workflow changes emphasized shared dashboards, rapid order research via scan track, and automated route pushes to drivers to streamline daily operational handoffs between sales, warehouse, and drivers.
Documented outcomes included quicker, more accurate access to business data and delivery efficiency gains, with an estimated savings of about 10 minutes per delivery which equated to roughly 14 hours across all trucks per day. The company also reported reduced errors and time savings from seamless third-party integrations into Epicor BisTrack Journey Planner, improving order research and customer quoting consistency.
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Moscow Pullman Building Supply | Distribution | 110 | $20M | United States | Epicor | Epicor BisTrack Journey Planner | Advanced Planning and Scheduling | 2020 | n/a |
In 2020, Moscow Pullman Building Supply implemented Epicor BisTrack Journey Planner as part of Epicor BisTrack software within the Advanced Planning and Scheduling category to support inventory, delivery, and sales functions. The deployment targeted store-level operations across its retail locations, including a new flooring and installations service, and was positioned to centralize receiving, inventory control, accounts payable, and sales workflows.
The implementation leveraged core BisTrack capabilities including kits and work orders to manage flooring installations, document attachment and audit trails linking purchase orders to supplier invoices and credit notes, and real-time product, product group, and customer performance reporting. Epicor BisTrack Journey Planner was used specifically to orchestrate delivery routes, capture delivery metadata, and generate customer and contractor notifications, while BisTrack modules supported promotions, loyalty event segmentation, and targeted marketing lists.
Before adopting BisTrack the company had used Epicor Falcon, and the transition emphasized a more actively maintained platform with regular updates and vendor support. Operational coverage extended to store owners and managers who gained direct visibility into margins, inventory positions, and ordering workflows, and to contractor sales teams who received improved delivery visibility and communication.
Governance and process restructuring accompanied the rollout, standardizing receiving, inventory reconciliation, and accounts payable so processes became fully referenceable and auditable. Outcomes reported by the company included streamlined back-office processing, enhanced delivery communications, improved customer satisfaction, tighter margin tracking, and better targeted promotions and events, all cited as direct benefits of Epicor BisTrack Journey Planner and the broader BisTrack implementation.
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Buyer Intent: Companies Evaluating Epicor BisTrack Journey Planner
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Epicor BisTrack Journey Planner. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Epicor BisTrack Journey Planner for Advanced Planning and Scheduling include:
- Mid South Building Supply, a United States based Distribution organization with 180 Employees
- Curtis Lumber, a United States based Distribution company with 700 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Epicor BisTrack Journey Planner Coverage
Epicor BisTrack Journey Planner is a Advanced Planning and Scheduling solution from Epicor.
Companies worldwide use Epicor BisTrack Journey Planner, from small firms to large enterprises across 21+ industries.
Organizations such as Moscow Pullman Building Supply, Brazos Forest Products and East Haven & Ridgefield Building Supply are recorded users of
Epicor BisTrack Journey Planner for Advanced Planning and Scheduling.
Companies using Epicor BisTrack Journey Planner are most concentrated in Distribution, with adoption spanning over 21 industries.
Companies using Epicor BisTrack Journey Planner are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Epicor BisTrack Journey Planner across Americas, EMEA, and APAC.
Companies using Epicor BisTrack Journey Planner range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Epicor BisTrack Journey Planner include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Epicor BisTrack Journey Planner customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Advanced Planning and Scheduling.