List of Epicor BPM Customers
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Since 2010, our global team of researchers has been studying Epicor BPM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epicor BPM for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epicor BPM for Business Process Management include: TASI Measurement, a United States based Manufacturing organisation with 6000 employees and revenues of $600.0 million, Nortech Systems, a United States based Manufacturing organisation with 782 employees and revenues of $134.0 million, Corporativo Serysi, a Mexico based Retail organisation with 211 employees and revenues of $16.0 million, FARAD Heat Exchangers Greece, a Greece based Manufacturing organisation with 90 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using Epicor BPM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Corporativo Serysi | Retail | 211 | $16M | Mexico | Epicor | Epicor BPM | Business Process Management | 2018 | n/a |
In 2018, Corporativo Serysi implemented Epicor BPM as part of an Epicor Kinetic cloud rollout to strengthen plant operations and supply chain processes, leveraging Business Process Management capabilities. The initial deployment targeted the Sheló NABEL production operations in Jalisco, Mexico, with the Kinetic program starting in September 2018 and a plant go live in January 2019.
Epicor BPM was configured to orchestrate workflow and automate approval and routing across manufacturing and supply chain workflows, aligning process automation with Kinetic manufacturing and inventory capabilities. Configuration focused on built-in workflow engines and rule-based automation to reduce manual handoffs in shop floor and distribution processes, consistent with standard Business Process Management functional patterns.
The cloud deployment reduced upfront IT investment and simplified integrations at the Jalisco site, with integration scope concentrated on operational data flows between the BPM workflows and Kinetic operational modules. Corporate expansion followed, with the broader Epicor deployment extended to corporate functions and going live corporately in 2021, maintaining the same cloud-first architecture.
Rollout governance was phased by site and function, moving from plant operations into corporate processes, and centered on workflow standardization and operational handover. Reported benefits included lower initial infrastructure costs and simpler integration paths, outcomes explicitly associated with the cloud-based Epicor Kinetic and Epicor BPM implementation.
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FARAD Heat Exchangers Greece | Manufacturing | 90 | $15M | Greece | Epicor | Epicor BPM | Business Process Management | 2019 | n/a |
In 2019, FARAD Heat Exchangers Greece implemented Epicor BPM, adopting the Business Process Management capability embedded within Epicor Kinetic to drive manufacturing workflow automation. The deployment centered on automating pre-costing, production planning and costing processes, aligning the application and the Business Process Management layer with core manufacturing operations in Greece.
Epicor BPM was configured to orchestrate workflows across pre-costing, production planning and costing functional areas, using embedded workflow orchestration, approval routing and automated handoffs typical of Business Process Management solutions. The implementation leveraged Epicor Kinetic as the transactional platform and Epicor BPM as the orchestration layer to centralize process logic and reduce manual touchpoints in production methods.
Integrations were implemented between Epicor BPM and Epicor Kinetic to ensure data continuity for costing and planning records, enabling end-to-end process flows from sales inputs through production scheduling. Operational coverage included sales and production departments, with the solution driving coordination and information handoffs across those business functions.
Governance and process restructuring focused on consolidating production methods and standardizing workflows, using Epicor BPM to enforce process rules and reduce manual data-entry errors. The case study documents improved coordination between sales and production and reduced manual data-entry errors as explicit outcomes of the Epicor BPM implementation.
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Nortech Systems | Manufacturing | 782 | $134M | United States | Epicor | Epicor BPM | Business Process Management | 2019 | n/a |
In 2019, Nortech Systems implemented Epicor BPM as its Business Process Management solution to automate manufacturing operations workflows in its aerospace, defense and medical electro mechanical production environment. The rollout emphasized operations focused automation to reduce manual processing and standardize exception handling across production and supporting operational functions.
Nortech configured Epicor BPM modules to automate business processes, build data mapping routines, and instrument business intelligence reporting enhancements. Development work included translating business requirements into technical specifications, creating Epicor BAQ queries, Advanced Dashboards, and custom SSRS reports, plus SQL driven analysis of large data batches to produce shareable readable outputs. The implementation encompassed development, testing and deployment of BPM procedures and custom inquiries.
Operational governance combined system development with end user troubleshooting and support, establishing application level controls using Epicor built in tools and applications. The deployment was owned by internal Epicor system analysts and system developers who acted as solutionists to validate process workflows and reduce the impact of errors, while enabling more consumable reporting for operations stakeholders.
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Manufacturing | 6000 | $600M | United States | Epicor | Epicor BPM | Business Process Management | 2017 | n/a |
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