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List of Equifax TDX Group Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
British Telecom Communications 85300 $26.8B United Kingdom Equifax Equifax TDX Group Debt Collection and Recovery 2015 n/a
In 2015 British Telecom deployed Equifax TDX Group by implementing the Equifax TDX Group real-time Query Portal to manage external DCA queries. The project was positioned in the Debt Collection and Recovery category and targeted BT's telecoms collections and finance operations in the United Kingdom. The implementation centered on the Equifax TDX Group real-time Query Portal as the operational module, providing real-time query intake for external debt collection agencies, automated response workflows, and account-level resolution support to handle inbound DCA enquiries. Configuration emphasized rapid provisioning and workflow orchestration to enable consistent, automated query handling across collections teams, aligning portal capabilities with standard Debt Collection and Recovery functional workflows. Deployment was completed over a two week period with minimal IT integration, enabling fast operational adoption by collections and finance staff and by external DCAs. Governance changes focused on centralizing external DCA query handling through the portal and formalizing response workflows; rollout covered UK telecoms collections operations. Documented outcomes for the engagement included a 100% query response rate, a 30% uplift on queried accounts and over £1m additional collections in the first 12 months.
Student Loans Company Government 3300 $3.4B United Kingdom Equifax Equifax TDX Group Debt Collection and Recovery 2023 n/a
In 2023, Student Loans Company deployed Equifax TDX Group in a Debt Collection and Recovery engagement for repayments collections. Public procurement records published by the UK government list TDX Group Ltd as a supplier for Repayments Outsource and debt collectors for Student Loans Company in October and November 2023, indicating a live outsourced collections contract and supplier-spend activity during 2023. The implementation with Equifax TDX Group focuses on outsourced repayments collections operations, applying Debt Collection and Recovery capabilities such as collections workflow automation, repayment plan orchestration, account segmentation and contact management, and payment receipt and allocation processes. Equifax TDX Group is positioned to support staged escalation workflows and compliance oriented account treatments that are typical for regulated government repayments collections. Operational scope is centered on Student Loans Company collections and repayments teams in the United Kingdom, managed under a procurement contract model with active supplier payments recorded in 2023. The public record establishes live activity and situates Equifax TDX Group as a contracted external collections provider within the SLC repayment lifecycle.
United Kingdom Government Uk Government 450000 $1200.0B United Kingdom Equifax Equifax TDX Group Debt Collection and Recovery 2014 n/a
In 2014, the United Kingdom announced Equifax TDX Group as the winning bidder to establish Integrated Debt Services Ltd to provide a multi-year, centralised debt recovery service for government departments. The engagement positioned Equifax TDX Group as the application in the Debt Collection and Recovery category supporting recoveries across DWP, HMRC and the Home Office. Implementation focused on centralising collections operations under Integrated Debt Services Ltd, standardising case management workflows, debt segmentation and repayment plan orchestration typical of Debt Collection and Recovery solutions. Equifax TDX Group was configured to operate as the primary debtor management and collections orchestration platform, consolidating accounts and enforcing common collections policy across participating departments. Operational scope spanned national government finance and benefits recovery functions, with Integrated Debt Services Ltd serving as the shared service operating model for DWP, HMRC and the Home Office. The public sector engagement was structured as a multi-year contract to centralise recoveries across departments and unify operational procedures. Governance emphasis included cross-departmental process standardisation, consolidated reporting and a single service delivery entity to manage execution and vendor oversight. Go-live and operational rollout were reasonably estimated in the following year, aligning the Equifax TDX Group deployment schedule to phased service transition and centralisation activities.
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FAQ - APPS RUN THE WORLD Equifax TDX Group Coverage

Equifax TDX Group is a Debt Collection and Recovery solution from Equifax.

Companies worldwide use Equifax TDX Group, from small firms to large enterprises across 21+ industries.

Organizations such as United Kingdom Government Uk, British Telecom and Student Loans Company are recorded users of Equifax TDX Group for Debt Collection and Recovery.

Companies using Equifax TDX Group are most concentrated in Government and Communications, with adoption spanning over 21 industries.

Companies using Equifax TDX Group are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Equifax TDX Group across Americas, EMEA, and APAC.

Companies using Equifax TDX Group range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 66.67%.

Customers of Equifax TDX Group include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Equifax TDX Group customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Debt Collection and Recovery.