BT Group Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Oracle Legacy Oracle OBIEE Analytics and BI Analytics and BI n/a 2010 2010
Analytics and BI Analytics and BI 2019 2019
ITSM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Dynatrace Legacy Dynatrace Ruxit Application Performance Management ITSM n/a 2020 2020
CRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Call Center, Customer Experience CRM 2014 2015
Call Tracking and Recording CRM 2017 2018
Customer Analytics CRM 2016 2016
Customer Experience CRM 2018 2018
Customer Experience CRM 2020 2020
Customer Experience CRM 2017 2017
Customer Experience CRM 2018 2018
Customer Experience CRM 2022 2023
Customer Support CRM 2016 2016
Customer Support CRM 2008 2009
Customer Support CRM 2017 2018
Data Management Platform CRM 2018 2018
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2020 2020
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2021 2021
Partner Relationship Management CRM 2018 2018
Sales Analytics CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2008 2009
Tag Management CRM 2020 2020
AI-Powered Application
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Chatbots and Conversational AI AI-Powered Application 2018 2018
Speech Recognition AI AI-Powered Application 2017 2017
SPM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Configure Price Quote (CPQ) SPM 2022 2022
Content Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Digital Asset Management Content Management 2018 2018
eCommerce
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
eCommerce eCommerce 2013 2013
Personalization and Product Recommendations eCommerce 2021 2021
EPM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
EPM EPM 2021 2021
ERP Financial Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
ERP Financial ERP Financial Management 2019 2020
ERP Financial ERP Financial Management 2023 2023
Expense Management ERP Financial Management 2014 2015
Financial Consolidation and Close ERP Financial Management 2018 2018
PaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Extract, Transform, and Load (ETL), Data Replication PaaS 2012 2012
Robotic Process Automation PaaS 2018 2018
ERP Services and Operations
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Insurance Policy Administration ERP Services and Operations 2018 2018
Procurement
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Procurement Procurement 2014 2015
Supplier Relationship Management Procurement 2014 2014
SCM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Supply Chain Management SCM 2017 2017
IT Decision Makers and Key Stakeholders at BT Group
First Name Last Name Title Function Department Email Phone
Director of HR Director HR
Chief HR Officer, Global Services CXO HR
Chief Technology and Information Officer CXO IT
Chief Architect, Digital Manager Finance
Transformation Director, Dynamic Infrastructure - Networks at BT Director Operations
Director, Customer Experience & Go-to-Market - BT Central Business Services Director Customer Service
Vice President HR VP HR
HR Director Director HR
Managing Director Global Portfolio Director Investment
GM Cloud UC and CRM CXO IT
Head of Operations & Client Engagement Director Customer Service
Customer Experience Manager Manager Customer Service
Head of Customer Marketing Director Customer Service
Director People Reporting & Analytics Director HR
HR Director Director HR
Human Resources Director Director HR
HR Technology Director Director HR
Apps Being Evaluated by BT Group Executives
Date Company Status Vendor Product Category Market
No data found