List of ESKADENIA Communication Systems Customers
Amman, 11821,
Jordan
Since 2010, our global team of researchers has been studying ESKADENIA Communication Systems customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ESKADENIA Communication Systems for OSS/BSS from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ESKADENIA Communication Systems for OSS/BSS include: Umniah, a Jordan based Communications organisation with 1400 employees and revenues of $700.0 million, Korek Telecom, a Iraq based Communications organisation with 2000 employees and revenues of $483.0 million and many others.
Contact us if you need a completed and verified list of companies using ESKADENIA Communication Systems, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ESKADENIA Communication Systems customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Korek Telecom | Communications | 2000 | $483M | Iraq | ESKADENIA Software | ESKADENIA Communication Systems | OSS/BSS | 2006 | n/a |
In 2006, Korek Telecom implemented ESKADENIA Communication Systems, deploying ESKADENIA's Billing and Customer Relationship Management BCRM solution in Erbil. The deployment used the ESKADENIA Communication Systems application in the OSS/BSS category to support billing, customer care, interconnect and roaming functions for Korek's GSM network.
The implementation centered on Billing and Customer Relationship Management modules, covering postpaid subscriber billing, account and customer data management, and customer self-care functionality. Configuration work included billing and rating configuration, customer care workflow setup, and service provisioning interfaces consistent with OSS/BSS operational requirements.
Deployment scope was focused on the Iraqi Kurdistan region with Erbil as the operational site, and the system was integrated with Korek's GSM network to handle interconnect and roaming processes. Operational coverage targeted billing operations and customer management teams that support postpaid subscribers.
Governance and rollout emphasized professionalizing billing operations and enabling customer self-care for postpaid subscribers, positioning the ESKADENIA Communication Systems implementation to standardize billing and customer care processes within Korek Telecom's regional operations.
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Umniah | Communications | 1400 | $700M | Jordan | ESKADENIA Software | ESKADENIA Communication Systems | OSS/BSS | 2007 | n/a |
In 2007, Umniah implemented ESKADENIA Communication Systems, deploying ESKADENIA's Content Delivery System to manage large volumes of value added services and content including text, ringtones and video. This deployment was categorized under OSS/BSS and positioned the application to handle content lifecycle, subscriber charging and service provisioning for Umniah's Jordanian subscriber base.
The implementation centered on core modules for content management, operations administration and maintenance, automated provisioning, broadcasting workflows and charging capabilities. ESKADENIA Communication Systems provided the Content Delivery System functions required to orchestrate content ingestion, cataloging, delivery scheduling and real time charging rules, aligning technical configuration with content operations and commercial charging policies.
Integrations included explicit linkage between the Content Delivery System charging engine and Umniah customer care, enabling coordinated provisioning and troubleshooting across customer support and content operations. Operational scope targeted infotainment services and self care capabilities for Jordanian subscribers, with the platform serving content operations, customer care workflows and charging control points within the OSS/BSS stack.
Governance focused on process alignment for content provisioning, broadcast scheduling and charging workflows, with rollout activities aimed at enabling self care access to infotainment services and centralizing content management. The project scope and module selection reflect an OSS/BSS implementation pattern where content delivery, provisioning and charging are integrated to support commercial and operational processes.
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