AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Exact CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Brandsma Koffie Consumer Packaged Goods 10 $1M Netherlands Exact Software Exact CRM CRM 2019 n/a
In 2019, Brandsma Koffie implemented Exact CRM to centralize customer data and give account managers mobile access. The Netherlands deployment focused on CRM-driven sales and service processes and used Exact Synergy CRM's CRM app to enable on-the-go account management and unified customer records. Implementation integrated Exact Synergy with Exact Globe to align transactional finance data and customer master records, supporting sales and service workflows across the company. Operational scope covered sales and service functions, and the deployment reduced paperwork and saved roughly 2 hours per week for account managers. Configuration emphasized centralized customer records, mobile client access, and process orchestration for improved responsiveness, with governance adjustments to CRM-driven workflows during rollout.
Forvis Mazars Poland Professional Services 400 $16M Poland Exact Software Exact CRM CRM 2007 n/a
In 2007 Forvis Mazars Poland implemented Exact CRM in the CRM category to centralize client relationship and project-related administrative functions across its Polish operations. The deployment is described as part of an Exact Synergy implementation alongside Exact Globe and a Scansys integration, positioning Exact CRM as the front end for client interactions and case management while linking workflows to finance and HR processes. Exact CRM and Exact Synergy were configured to automate document capture, project time tracking and HR workflow processes, standardizing capture of timesheets and scanned documentation and embedding CRM-driven workflows into daily project operations. Functional capabilities implemented include document management and capture, time and expense recording tied to projects, and HR workflow automation to support staff activity tracking and remote work patterns. Integrations were explicitly implemented with Exact Globe for finance integration and with Scansys for document scanning and ingestion, creating a connected CRM, HR and finance data flow that supports centralized reporting across the firm. Governance emphasis focused on embedding standardized project time tracking and workflow approvals to improve staff efficiency and strengthen project profitability control, outcomes that are cited in the deployment description.
Koninklijke Marechaussee Netherlands Government 6800 $792M Netherlands Exact Software Exact CRM CRM 2018 Axians
In 2018, Koninklijke Marechaussee Netherlands implemented Exact CRM in the CRM category. The deployment went live in January 2018 with Axians as the implementation partner, and the program also included Exact Globe and Exact Synergy deployments to link operational, logistical and financial processes. Exact CRM was implemented to provide core CRM capabilities aligned with public sector case and contact management, while Exact Globe and Exact Synergy were used to centralize transactional finance, logistics and operational records. Configuration work emphasized workflow standardization and record integrity, reducing manual administrative steps and clarifying end to end handling of cash and evidence flows. Operational coverage for the suite targeted financial control, logistics coordination and field operations within the Koninklijke Marechaussee in the Netherlands. Governance and rollout were executed as a coordinated program with Axians, establishing clearer workflows and audit trails across administrative and operational functions. The combined Exact software deployment delivered stated outcomes of time savings, clearer workflows and improved auditability, and it strengthened integrity and control over cash and evidence flows as reported by the organization.
Professional Services 3855 $451M Vietnam Exact Software Exact CRM CRM 2006 n/a
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FAQ - APPS RUN THE WORLD Exact CRM Coverage

Exact CRM is a CRM solution from Exact Software.

Companies worldwide use Exact CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Koninklijke Marechaussee Netherlands, Vedan Vietnam, Forvis Mazars Poland and Brandsma Koffie are recorded users of Exact CRM for CRM.

Companies using Exact CRM are most concentrated in Government, Professional Services and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using Exact CRM are most concentrated in Netherlands, Vietnam and Poland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Exact CRM across Americas, EMEA, and APAC.

Companies using Exact CRM range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 0%.

Customers of Exact CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Exact CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.