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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Experts IN Customer Loyalty Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Cake Point India Retail 150 $2M India Experts IN Solutions Experts IN Customer Loyalty Customer Loyalty 2014 n/a In 2014, Cake Point India implemented Experts IN Customer Loyalty from Experts IN Solutions. The deployment centralized POS, production and multi-branch retail CRM operations across 15+ Chennai outlets and was delivered alongside Experts IN Solutions Xperts Retail Bakery capabilities per the vendor testimonial. Experts IN Customer Loyalty is a Customer Loyalty application used to manage loyalty program workflows and consolidate customer profiles across retail touchpoints. The implementation leveraged centralized retail and POS modules to unify transaction capture and membership enforcement, while inferred bakery production controls were aligned to branch order and production processes. The rollout integrated point of sale endpoints with retail CRM to synchronize sales, customer data and loyalty status across all branches, supporting retail operations, production and customer relationship teams across Chennai locations. Centralized data flows enabled unified customer records and consistent loyalty status propagation between outlets and the central operations layer. Governance centered on master customer record stewardship and centralized loyalty program rules, with branch level POS reconciliation and operational procedures established for multi outlet consistency. According to the vendor testimonial the implementation improved branch integration and operations, tightening coordination between retail, production and CRM functions.
Techno Bright Industries India Manufacturing 40 $2M India Experts IN Solutions Experts IN Customer Loyalty Customer Loyalty 2014 n/a In 2014, Techno Bright Industries India implemented Experts IN Customer Loyalty, deploying Experts IN Customer Loyalty in a Customer Loyalty context for its Chennai operations. The vendor testimonial from Experts IN Solutions lists Techno Bright Industries on its client roster and explicitly credits improved inventory tracking and operational support in the operations and inventory process area. Implementation scope centered on Customer Loyalty functionality aligned to small manufacturing and retail operations, with configuration focused on customer enrollment, points accrual and redemption, and basic campaign management within the Experts IN Customer Loyalty application. The narrative from the vendor and the product catalog suggest the deployment emphasized integration of loyalty events with inventory-aware fulfillment and sales workflows to maintain accurate stock adjustments during redemptions. Integration signals in the testimonial indicate coupling between Experts IN Customer Loyalty and the vendor's inventory and retail modules, tying loyalty transactions into inventory visibility and point of sale workflows used by operations teams. Governance appears to have been coordinated between Experts IN Solutions and Techno Bright’s operations staff, with operational ownership concentrated in inventory and sales process areas, and the vendor testimony serving as the primary public record of the rollout and outcomes.
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