AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of explorerBi CXM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Property Wealth Link South Africa Construction and Real Estate 10 $1M South Africa explorerBi explorerBi CXM Customer Experience 2024 n/a In 2024, Property Wealth Link South Africa implemented explorerBi CXM. The deployment targeted the boutique real estate operations of the firm in the Western Cape and aligns with the Customer Experience category. The implementation consolidated lead capture, CRM and listing management capabilities within explorerBi CXM, creating a centralized property catalog and unified contact records. Configuration concentrated on contact lifecycle management, standardized lead routing and editable listing records to reduce manual updates and support consistent customer engagement workflows. Property Wealth Link integrated explorerBi-REALTOR to capture and manage leads and to centralize listings, with explorerBi-REALTOR acting as the intake channel feeding data into explorerBi CXM. Operational coverage was focused on Western Cape activities and the deployment impacted sales, listing administration and customer service functions within the small, boutique team. Governance changes established standardized listing update processes and consolidated lead handling workflows to enable faster lead response and easier listing updates. The rollout was executed as a centralized explorerBi CXM instance managed by internal operations, with staged adoption and operational handoffs appropriate for a ten person firm.
The Green Housing Company South Africa Construction and Real Estate 15 $1M South Africa explorerBi explorerBi CXM Customer Experience 2023 n/a In 2023, The Green Housing Company South Africa implemented explorerBi CXM. The deployment targeted Customer Experience capabilities to support property sales workflows and accelerate sales insight generation for a small developer based in Gauteng. ExplorerBi CXM was used to centralize CRM and customer experience functions, including lead and contact consolidation, sales pipeline visibility, and localized support workflows that align with property listing and buyer engagement processes. The implementation supported sales and customer-facing operations, enabling faster sales insights and local support for property sales processes as described in the vendor testimonial. Deployment scope and operational governance were oriented around the sales organization and on-the-ground support in South Africa.
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