List of FirstApex FirstGen Customers
Since 2010, our global team of researchers has been studying FirstApex FirstGen customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FirstApex FirstGen for Insurance ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FirstApex FirstGen for Insurance ERP include: Royal Sundaram General Insurance, a India based Insurance organisation with 2000 employees and revenues of $382.0 million and many others.
Contact us if you need a completed and verified list of companies using FirstApex FirstGen, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FirstApex FirstGen customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Royal Sundaram General Insurance | Insurance | 2000 | $382M | India | FirstApex | FirstApex FirstGen | Insurance ERP | 2025 | n/a |
In 2025 Royal Sundaram General Insurance implemented FirstApex FirstGen as its Insurance ERP, deploying FirstGen v7 together with the NextGen Integration Platform NIP v3. The production launch was completed within 11 months from project commencement, delivered through close collaboration between Royal Sundaram and FirstApex teams.
The implementation centered on policy administration and claims management capabilities, with explicit low-code no-code configurability introduced for Underwriting and Claims. The upgrade included automated deployment pipelines and a core system of record upgrade that migrated 48 Million records, along with targeted configuration to support commercial lines transaction processing.
Deployment used a cloud optimized architecture hosted on private cloud infrastructure, providing on demand scalability and secure integrations. The NextGen Integration Platform NIP v3 was instrumented to orchestrate multi channel integrations across partners, regulators and vendor endpoints, enabling seamless connectivity between front office channels and the FirstApex FirstGen Insurance ERP.
Operational coverage spans over 40 Million policies, 8 Million transactions and 6 Million claims across 140 branches with approximately 1800 active users, positioning the platform to scale for new business growth. Governance and rollout were managed jointly by Royal Sundaram and FirstApex, delivered with minimal business disruption and resulting in a resilient, scalable, modular platform aimed at quicker processing, faster product launches and enhanced customer experiences.
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