List of Flexperto Communication Cloud Customers
Berlin, 10178,
Germany
Since 2010, our global team of researchers has been studying Flexperto Communication Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Flexperto Communication Cloud for Collaboration, Online Meeting Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Flexperto Communication Cloud for Collaboration, Online Meeting Scheduling include: EWE, a Germany based Utilities organisation with 9500 employees and revenues of $9.50 billion, Mlp Germany, a Germany based Banking and Financial Services organisation with 2470 employees and revenues of $1.12 billion, Alte Leipziger, a Germany based Insurance organisation with 1746 employees and revenues of $700.0 million and many others.
Contact us if you need a completed and verified list of companies using Flexperto Communication Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Flexperto Communication Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Alte Leipziger | Insurance | 1746 | $700M | Germany | Flexperto | Flexperto Communication Cloud | Collaboration,Online Meeting Scheduling | 2019 | n/a | In 2019 Alte Leipziger implemented Flexperto Communication Cloud for Collaboration,Online Meeting Scheduling to enable online consulting across its distribution partners and support insurance sales and CRM operations in Germany. The deployment focused on customer-facing digital consulting workflows to increase appointment density and reduce the marginal cost of individual consultations. The Flexperto Communication Cloud implementation centered on online appointment scheduling and live video consultation capabilities, configured to support advisor-led session management and client engagement touchpoints. Configuration work included scheduling orchestration, meeting lifecycle controls, and secure document exchange workflows typical of Collaboration,Online Meeting Scheduling platforms. Operational coverage targeted distribution partners and sales teams across Germany, integrating the cloud application into existing insurance sales and CRM workflows without naming a specific CRM product. The solution was positioned as a centralized consulting channel for agents and partners, enabling standardized online advisory processes and consistent customer interaction patterns. Rollout was executed beginning in 2019 across the partner network, with company-led adoption and operational enablement for sales and distribution channels. Since implementation Alte Leipziger reported a 42% increase in online consultations and noted higher appointment density alongside a reported reduction in per-consultation costs by up to €100, together with high customer satisfaction scores following the Flexperto Communication Cloud deployment. | |
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EWE | Utilities | 9500 | $9.5B | Germany | Flexperto | Flexperto Communication Cloud | Collaboration,Online Meeting Scheduling | 2020 | n/a | In 2020, EWE implemented the Flexperto Communication Cloud to launch an online branch addressing commercial customer communication, partner cooperation and technical support. The deployment targeted customer service and CRM operations in Germany, and emphasized video-based client engagement and automated appointment workflows aligned with the Collaboration,Online Meeting Scheduling category. The Flexperto Communication Cloud rollout concentrated on functional modules for video-based support, synchronous and asynchronous communication channels, and online meeting scheduling workflows. EWE signed the contract in mid-February 2020 and deployed the first application within weeks, indicating a rapid provisioning cadence and lightweight configuration approach for initial customer-facing use cases. Operational coverage focused on commercial customer communication, partner cooperation and technical support teams within Germany, with implementation scoped to customer service and CRM processes. The implementation expanded scheduling use cases and video support as primary interaction modes, embedding the application into service workflows and agent-assisted remote support. Governance and rollout followed an accelerated pilot to production path, with the online branch model centralizing digital contact paths for commercial customers and cooperative partners. The implementation delivered a reported approximately 30% increase in NPS while expanding video-based support and scheduling use cases, reflecting a measurable change in customer experience after launch of the Flexperto Communication Cloud. | |
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Mlp Germany | Banking and Financial Services | 2470 | $1.1B | Germany | Flexperto | Flexperto Communication Cloud | Collaboration,Online Meeting Scheduling | 2019 | n/a | In 2019, Mlp Germany ran a pilot of Flexperto Communication Cloud, a Collaboration,Online Meeting Scheduling application, executing a proof of concept from October to December 2019 and initiating a company wide rollout in early 2020. The program targeted the sales and financial advisory CRM channel in Germany, with the explicit objective of digitizing advisor client interactions and scaling remote consultations across the advisory network. Flexperto Communication Cloud was provisioned as a cloud hosted collaboration layer delivering online consultations, appointment scheduling, and meeting booking workflows, and it was configured to support advisor facing scheduling interfaces and client facing meeting invitations and links. The implementation aligned scheduling and video enabled consultation capabilities with existing sales and advisory CRM workflows to centralize booking and session orchestration within advisory operations. The rollout covered Mlp Germany’s financial advisory organization in Germany and produced thousands of weekly online consultations, achieving approximately 90% advisor adoption and large increases in booked digital meetings. Governance for the program followed a phased pilot then scale approach, with advisor onboarding, usage monitoring, and centralized scheduling policies applied to maintain consistent meeting workflows and accelerate advisor adoption. |
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