List of Fortra Automate Desktop Customers
Eden Prairie, 55344, MN,
United States
Since 2010, our global team of researchers has been studying Fortra Automate Desktop customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fortra Automate Desktop for Robotic Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fortra Automate Desktop for Robotic Process Automation include: Univ of Texas MD Anderson Cancer Center, a United States based Healthcare organisation with 23000 employees and revenues of $5.72 billion, TransAlta, a Canada based Utilities organisation with 1150 employees and revenues of $2.21 billion, Summit Credit Union, a United States based Banking and Financial Services organisation with 1100 employees and revenues of $350.0 million and many others.
Contact us if you need a completed and verified list of companies using Fortra Automate Desktop, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Fortra Automate Desktop customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Summit Credit Union | Banking and Financial Services | 1100 | $350M | United States | Fortra | Fortra Automate Desktop | Robotic Process Automation | 2021 | n/a |
In 2021, Summit Credit Union implemented Fortra Automate Desktop to streamline and automate its online mortgage and loan application workflow. The Robotic Process Automation deployment targeted mortgage and consumer lending operations at the credit union's Madison, WI market, concentrating on end-to-end application processing tasks.
Fortra Automate Desktop was configured to automate UI-driven tasks within the mortgage application lifecycle, including data capture, form population, and document handling, reducing manual handoffs and improving throughput. Summit Credit Union used Fortra Automate Desktop Robotic Process Automation to introduce scheduled bots, workflow orchestration, and attended automation for exception handling in frontline lending processes.
Operational scope expanded from the mortgage department to finance and payments teams when the credit union upgraded from Fortra Automate Desktop to the enterprise Fortra Automate Plus. The Automate Plus upgrade provided a centralized automation management layer to scale bots across multiple business functions and to support cross-team orchestration and governance.
Rollout followed a phased, department-first approach beginning in 2021, then scaled under enterprise governance as finance and payments were onboarded. The automation initiative improved throughput and raised Summit Credit Union's Net Promoter Score from 7.25 to 8.25.
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TransAlta | Utilities | 1150 | $2.2B | Canada | Fortra | Fortra Automate Desktop | Robotic Process Automation | 2009 | n/a |
In 2009, TransAlta implemented Fortra Automate Desktop to establish event-driven monitoring and automated archival for critical turbine and control-system logs at an Ontario power plant. The Fortra Automate Desktop deployment leveraged GUI automation actions and event-log monitoring capabilities to detect new or changed log files and invoke processing workflows. This implementation is categorized as Robotic Process Automation and targeted IT and operations data protection functions.
Configured workflows included event-driven triggers, GUI automation to interact with plant interfaces where APIs were not available, automated file archival and compression, and scheduled or triggered backups to secure storage. The implementation automated routine backup and file lifecycle tasks for operations and control logs, reducing manual intervention in logfile management. The documented configuration centers on orchestration of archival, compression and backup processes using Fortra Automate Desktop.
Operational coverage was concentrated at the Ontario plant, managed by TransAlta IT and operations teams, with plant wide monitoring of turbine and control-system outputs. Governance shifted toward automated, event driven workflows that enforced consistent backup procedures and reduced human dependency. The case reports a complete elimination of prior data loss for the documented critical log sets.
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Univ of Texas MD Anderson Cancer Center | Healthcare | 23000 | $5.7B | United States | Fortra | Fortra Automate Desktop | Robotic Process Automation | 2011 | n/a |
In 2011, Univ of Texas MD Anderson Cancer Center implemented Fortra Automate Desktop using Robotic Process Automation to automate staffing, time and attendance, and report generation. The deployment targeted nursing and administrative operations in Houston, Texas and centralized routine workforce and reporting workflows across those departments.
Implementation architecture consisted of a large server side deployment supporting many concurrent users and extensive scheduling, indicating centralized orchestration and enterprise server capability to manage scheduled jobs and job queues. The environment was configured to run unattended automation tasks at scale, with scheduling, logging, and centralized control for operational reliability and auditability.
Functional scope included over 80 automated tasks that managed staffing workflows, time and attendance handling, and scheduled report generation, with configuration for exception routing and operational scheduling. Fortra Automate Desktop implementations were configured to orchestrate end to end operational sequences and to handle routine data reconciliation and report assembly.
Integrations linked Fortra Automate Desktop to PeopleSoft, Kronos, and ANSOS One-Staff to exchange staffing and time records and to trigger cross system report generation. The case documented estimated hard savings of about $150,000 and an ROI of approximately 650 percent as a result of automating more than 80 tasks, demonstrating measurable cost avoidance from the Robotic Process Automation implementation.
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