List of Fortra Automate Ultimate Customers
Eden Prairie, 55344, MN,
United States
Since 2010, our global team of researchers has been studying Fortra Automate Ultimate customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fortra Automate Ultimate for Robotic Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fortra Automate Ultimate for Robotic Process Automation include: Univ of Texas MD Anderson Cancer Center, a United States based Healthcare organisation with 23000 employees and revenues of $5.72 billion, Summit Credit Union, a United States based Banking and Financial Services organisation with 1100 employees and revenues of $350.0 million, Carter Bankshares, a United States based Banking and Financial Services organisation with 1200 employees and revenues of $200.0 million and many others.
Contact us if you need a completed and verified list of companies using Fortra Automate Ultimate, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Carter Bankshares | Banking and Financial Services | 1200 | $200M | United States | Fortra | Fortra Automate Ultimate | Robotic Process Automation | 2018 | n/a |
In 2018, Carter Bank implemented Fortra Automate Ultimate to automate HR onboarding, payroll tasks, large-scale account migrations and a range of IT processes. Fortra Automate Ultimate was deployed as a Robotic Process Automation solution across HR, operations and IT within the United States, targeting repeatable transaction workflows and scheduling-intensive tasks. The implementation concentrated on functional automation for employee onboarding, payroll processing and account migration orchestration, using configurable process flows to reduce manual handoffs and standardize execution across departments.
Deployment scaled to more than 75 bots, and the case study hosted by Fortra reports a 3,800% ROI within five months. Operational governance emphasized centralized bot orchestration, scheduling and monitoring to manage automations across HR, operations and IT, with standardized runbooks and exception handling to support operational resilience. The implementation leveraged modular automation components and a mix of attended and unattended workflows to coordinate cross-functional processes between HR, operations and IT.
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Summit Credit Union | Banking and Financial Services | 1100 | $350M | United States | Fortra | Fortra Automate Ultimate | Robotic Process Automation | 2021 | n/a |
In 2021, Summit Credit Union deployed Fortra Automate Ultimate to streamline its online mortgage and loan application process in the mortgage department. The Robotic Process Automation implementation went live in November 2021 and was operational within two months from project start.
The deployment used Fortra Automate Ultimate to automate repetitive application tasks, including data entry, workflow orchestration, and exception routing, while centralizing process steps to reduce manual touches and increase throughput. Configuration emphasized scalable bot-run automation across the end-to-end online mortgage application workflow and standard RPA controls for auditability and error handling. The Fortra Automate Ultimate implementation served as the primary automation layer for mortgage operations.
Operational scope was focused on the mortgage department within Summit Credit Union's US retail lending context, impacting mortgage processing, loan operations, and customer service touchpoints. Governance and rollout followed a compressed timeline, with the platform brought into production in November 2021 and process owners adjusting handoffs to reduce manual interventions. Reported outcomes included reduced manual touches, increased throughput, improved turnaround times, and a higher Net Promoter Score.
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Univ of Texas MD Anderson Cancer Center | Healthcare | 23000 | $5.7B | United States | Fortra | Fortra Automate Ultimate | Robotic Process Automation | 2016 | n/a |
In 2016, Univ of Texas MD Anderson Cancer Center deployed Fortra Automate Ultimate to orchestrate staffing and HR workflows across core systems. Fortra Automate Ultimate is a Robotic Process Automation platform that acted as a traffic cop between PeopleSoft, Kronos and ANSOS One-Staff to automate staffing, time and attendance, and HR-related file and data transfers used by thousands of staff.
The implementation focused on building hundreds of automated tasks and workflows that scheduled exchanges, transformed file formats, and executed scripted transactions, with centralized job scheduling, monitoring and exception handling configured for continuous operations. Configuration emphasized process orchestration, automated file transfer, data mapping and operational logging consistent with Robotic Process Automation capabilities.
Integrations were explicitly with PeopleSoft, Kronos and ANSOS One-Staff, enabling automated pushes and pulls of employee status, shift and time records, and roster updates. Operational coverage targeted HR and staffing operations within MD Anderson in the United States, replacing manual file handoffs with orchestrated machine-driven workflows to support thousands of users.
Governance centered on workflow orchestration rules, centralized logging and exception routing to support ongoing operations and error resolution. The Fortra case study reports large efficiency gains and strong ROI from the automation effort, and highlights the volume of automated tasks and broad user impact as key implementation signals. The listed year is 2016 as provided, though the Fortra case page does not specify exact start dates.
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