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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of FutureStage Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Fujii Manufacturing Japan Construction and Real Estate 120 $27M Japan Hitachi FutureStage CRM 2018 Hitachi Systems In 2018, Fujii Manufacturing Japan implemented FutureStage as a CRM to standardize sales and order visibility across its Japan operations. The project was led by Hitachi Systems and deployed to address sales management and order processing needs within the company’s manufacturing context. FutureStage was configured to support CRM and sales-management workflows, with emphasis on 販売管理 and 得意先管理 to centralize customer master data and sales order tracking. The deployment also encompassed inventory and production touchpoints to align order status with shop floor and inventory records. The implementation enabled EDI capability to streamline electronic order exchange and to reduce manual data extraction and processing time, integrating transactional flows for orders and confirmations with downstream operational records. Operational coverage was limited to Fujii Manufacturing Japan sites and focused on sales, order management, inventory control, and production coordination. Governance and rollout were overseen by Hitachi Systems, which established centralized sales management processes and customer data governance to support the CRM usage. FutureStage enhanced order visibility and enabled EDI driven automation, delivering the cited reduction in data extraction and processing effort.
Mitsuuroko Group Holdings Co. Oil, Gas and Chemicals 1771 $190M Japan Hitachi FutureStage CRM 2014 n/a In 2014 Mitsuuroko Group Holdings Co. implemented FutureStage Sales Management System for Trading Companies and Wholesalers as the CRM foundation for a new group core system branded Mirai. Hitachi Solutions Co., Ltd. led the deployment of the FutureStage Sales Management System for Trading Companies and Wholesalers and delivered an integrated core platform that consolidated ordering, accounting, wholesale and retail workflows for the energy business. The implementation leveraged FutureStage sales management templates to standardize core trading and wholesaler functions, and included configuration to support industry specific capabilities such as LP gas meter reading and delivery operations. The project standardized the customer master, enabled complex unit price management required in fuel wholesale, and centralized sales and inventory data to support operational workflows across trading, wholesale and retail business functions. Architecturally the Mirai core system integrated specialized energy operations with standard ERP style modules for ordering and accounting, producing a single platform used by more than 30 companies inside the Mitsuuroko Group. Integrations focused on unifying customer information and inventory status at the customer level, enabling accurate and timely visibility of LP gas inventory across group sites while maintaining the separation of wholesale and retail transactional flows. Governance and process changes emphasized operational standardization through template driven configuration in the FutureStage Sales Management System for Trading Companies and Wholesalers, and meticulous handling of industry customs in pricing and contract management. Rollout was structured as a group level core platform, centralizing customer management to replace previously fragmented business-specific systems and to simplify ordering and customer information management. The deployment realized the stated objectives of centralized customer information management and accurate grasp of inventory status, delivering efficiency and standardization of operations across the Mitsuuroko Group. Going forward Mitsuuroko intended to use the Mirai platform to strengthen wholesale and retail sales capabilities and to visualize business conditions in a more timely manner.
TOSEI Japan Consumer Packaged Goods 250 $345M Japan Hitachi FutureStage CRM 2017 Hitachi Systems In 2017, TOSEI Japan implemented FutureStage, a CRM, to centralize wholesale sales, purchasing and inventory management across its Japan operations. Hitachi Systems served as the system integrator and led a rapid 100 day deployment, achieving production go live in April 2017. The deployment of FutureStage focused on 販売管理 and 受発注 processes and extended to purchasing and inventory modules, with configuration for order processing workflows and inventory master data. The implementation explicitly added lot and serial traceability labeled 機番, the functionality designed to support after sales quality control and traceability across sold equipment and parts. Operational coverage was limited to Japan and spanned wholesale sales teams, purchasing and inventory management functions, and after sales quality processes. Architecturally the project emphasized transactional order management, lot level inventory tracking and customer master integration typical of CRM systems, while maintaining configured workflows for 得意先プロセス and order to cash related activities. Governance and rollout were executed as a rapid program under Hitachi Systems, with process standardization across sales and purchasing required for 機番 traceability and a production go live in April 2017. FutureStage was the named application used to realize these capabilities within TOSEI Japan, and the configuration decisions centered on enabling serial traceability to support after sales quality assurance and service traceability.
Manufacturing 50 $5M Japan Hitachi FutureStage CRM 2017 Hitachi Systems
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FAQ - APPS RUN THE WORLD FutureStage Coverage

FutureStage is a CRM solution from Hitachi.

Companies worldwide use FutureStage, from small firms to large enterprises across 21+ industries.

Organizations such as TOSEI Japan, Mitsuuroko Group Holdings Co., Fujii Manufacturing Japan and Yamato Japan are recorded users of FutureStage for CRM.

Companies using FutureStage are most concentrated in Consumer Packaged Goods, Oil, Gas and Chemicals and Construction and Real Estate, with adoption spanning over 21 industries.

Companies using FutureStage are most concentrated in Japan, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of FutureStage across Americas, EMEA, and APAC.

Companies using FutureStage range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.

Customers of FutureStage include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified FutureStage customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.