List of Gensuite Incident Management Customers
Benchmark Gensuite
5181 Natorp Blvd, Suite 610,
Mason, 45040, OH,
United States
Mason, 45040, OH,
United States
1 513-774-1000
Professional Services
500
$100M
Since 2010, our global team of researchers has been studying Gensuite Incident Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Gensuite Incident Management for Incident Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Gensuite Incident Management for Incident Management include: Essilor, a France based Manufacturing organisation with 69000 employees and revenues of $16.94 billion, GE Hydro France, a France based Manufacturing organisation with 15000 employees and revenues of $12.77 billion, Amazon France, a France based Retail organisation with 22000 employees and revenues of $76.0 million and many others.
Contact us if you need a completed and verified list of companies using Gensuite Incident Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amazon France | Retail | 22000 | $76M | France | Gensuite | Gensuite Incident Management | Incident Management | 2016 | n/a |
In 2016, Amazon France implemented Gensuite Incident Management to support its European site safety program. The deployment focused on operationalizing Incident Management and safety auditing across Amazon France and other European Amazon sites, with named responsibilities for a local Gensuite software administrator and safety coordinators.
The Gensuite Incident Management implementation covered incident capture and analysis, audit management, monitoring of group safety indicators, and tools to support assessment, risk prevention, and ergonomic studies. Configuration emphasized audit workflows capable of supporting the stated cadence of approximately 300 site audits per week, dashboards for group safety indicators, and incident investigation and corrective action tracking consistent with Incident Management best practices.
Operational scope included EHS and site operations teams, safety coordinators, and local site administrators across European Amazon sites, with the platform used to manage safety audits of European Amazon facilities and to centralize management and analysis of incidents and accidents. The presence of a designated local Gensuite software administrator indicates on-site configuration ownership and day to day system administration for audit scheduling, indicator monitoring, and user access control.
Governance changes centered on standardizing audit and follow up processes, formalizing workflows for assessment and risk prevention, and embedding corrective action tracking into routine site operations. Ongoing responsibilities included maintenance and improvement of site safety standards, oversight of ergonomic study results, and continuous monitoring of group safety indicators through the Gensuite Incident Management application.
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Essilor | Manufacturing | 69000 | $16.9B | France | Gensuite | Gensuite Incident Management | Incident Management | 2010 | n/a |
In 2010, Essilor implemented Gensuite Incident Management to centralize environmental health and safety reporting and incident workflows across its manufacturing organization. The deployment targeted Incident Management use cases and established Gensuite Incident Management as the primary system for administration of Group EHS indicators and incident capture within the Incident Management category.
Gensuite Incident Management was configured to support standard incident reporting, corrective action tracking, and audit finding capture consistent with Incident Management functional patterns. Configuration work emphasized form standardization for site assessments, role based access for EHS coordinators, and dashboards for EHS indicators, while preserving the ability to record transport of dangerous goods checks and CE conformity verification activities.
The implementation operated in tandem with the Group EHS intranet portal hosted on Google Site, with the Gensuite reporting tool administered to feed indicator summaries and site assessment results into the intranet content. Operational scope included the Group EHS network of roughly 150 people, site auditors trained on the framework, and EHS teams across manufacturing locations, with explicit administrative ownership for the Gensuite Software instance.
Governance and rollout included animation and support of the EHS network through monthly webinars, creation of a Group EHS audit framework and auditor training, drafting and implementation of Group EHS Standards, and deployment of a Group Waste policy. Administration responsibilities covered ongoing reporting maintenance, intranet content coordination, and safety advisory tasks related to transport of dangerous goods and machine conformity checks.
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GE Hydro France | Manufacturing | 15000 | $12.8B | France | Gensuite | Gensuite Incident Management | Incident Management | 2015 | n/a |
In 2015, GE Hydro France implemented Gensuite Incident Management. The deployment established GE Hydro Europe as the reporting domain for EHS statistics, incident records, and training logs using Gensuite Incident Management, aligning regional EHS data collection across sites in Europe. The implementation targeted EHS operations and supported collaboration with the sourcing team on subcontractor assessments, consistent with GE requirements.
Configuration emphasized incident capture and case management, structured EHS statistics aggregation, and training record management to meet reporting obligations. The implementation included subcontractor EHS assessment workflows used by the sourcing team and configured to enforce GE requirements for contractor evaluation. Typical Incident Management functional workflows were applied to standardize incident reporting, corrective action tracking, and training assignment and completion tracking across the region.
Operational scope covered EHS and sourcing functions across GE Hydro Europe, with governance and process rules implemented to ensure assessments followed GE requirements. Rollout focused on consolidated regional reporting and standardized assessment criteria, with Gensuite Incident Management functioning as the authoritative record for incidents, EHS statistics, training, and subcontractor EHS assessments within the defined business functions.
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FAQ - APPS RUN THE WORLD Gensuite Incident Management Coverage
Gensuite Incident Management is a Incident Management solution from Gensuite.
Companies worldwide use Gensuite Incident Management, from small firms to large enterprises across 21+ industries.
Organizations such as Essilor, GE Hydro France and Amazon France are recorded users of
Gensuite Incident Management for Incident Management.
Companies using Gensuite Incident Management are most concentrated in Manufacturing and Retail, with adoption spanning over 21 industries.
Companies using Gensuite Incident Management are most concentrated in France, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Gensuite Incident Management across Americas, EMEA, and APAC.
Companies using Gensuite Incident Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 100%.
Customers of Gensuite Incident Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Gensuite Incident Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Incident Management.