List of Go Rewards Loyalty Program Customers
Pasig, 1605,
Philippines
Since 2010, our global team of researchers has been studying Go Rewards Loyalty Program customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Go Rewards Loyalty Program for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Go Rewards Loyalty Program for Customer Loyalty include: JG Summit Holdings, a Philippines based Banking and Financial Services organisation with 25979 employees and revenues of $6.01 billion, Robinsons Supermarket, a Philippines based Retail organisation with 20550 employees and revenues of $170.0 million and many others.
Contact us if you need a completed and verified list of companies using Go Rewards Loyalty Program, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Go Rewards Loyalty Program customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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JG Summit Holdings | Banking and Financial Services | 25979 | $6.0B | Philippines | Go Rewards | Go Rewards Loyalty Program | Customer Loyalty | 2019 | n/a |
In 2019, JG Summit Holdings implemented Go Rewards Loyalty Program as its Customer Loyalty platform to centralize membership acquisition and engagement across its retail brands. The deployment focused on a multi-channel digital architecture linking mobile app, web, and social channels to a unified loyalty experience, supporting coexistence with the GetGo loyalty program under the same corporate loyalty portfolio.
The Go Rewards Loyalty Program was configured to support standard Customer Loyalty capabilities, including member enrollment and profile management, campaign orchestration for acquisition and retention, app-driven engagement features, and ecommerce linkage for online brand stores. The implementation emphasized in-app engagement mechanics and campaign automation to drive recurring member activity and transactional interactions.
Operational execution integrated social media, web, mobile app channels, online communities, public relations, and key opinion leader amplification as part of the customer journey, with the digital marketing organization and agency partners executing acquisition and engagement programs. The program was managed across digital marketing and e-commerce functions in the Philippines, with cross-functional coordination between marketing, app product teams, and analytics resources.
Governance and rollout included a phased rebrand and channel rollout, culminating in the rebrand from Robinsons Rewards to Go Rewards in Apr May 2021, led by the digital marketing function. Between 2019 and 2022 the program yielded explicit volume outcomes documented by the marketing team, including growth of 200K new members per month, approximately 1M monthly active users, and P1M monthly ecommerce sales across two online brand stores, with analytics and campaign strategy maintained by the digital marketing officer throughout the period.
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Robinsons Supermarket | Retail | 20550 | $170M | Philippines | Go Rewards | Go Rewards Loyalty Program | Customer Loyalty | 2022 | n/a |
In 2022, Robinsons Supermarket implemented the Go Rewards Loyalty Program as its Customer Loyalty solution across the Philippines. The Go Rewards Loyalty Program consolidates Robinsons Rewards with an expanded partner network, enabling members to earn and use points in more than 2,000 physical stores and through partner online stores via the Go Rewards app.
The implementation centers on standard Customer Loyalty functional modules, including member enrollment and profile management, a points accrual and ledger system, a partner deals and catalog capability, and a redemption engine that allows points to be applied at checkout. The Go Rewards Loyalty Program also provides a digital wallet experience in the mobile app, with rules-based point earning and redemption controls to manage eligibility and partner-specific offers.
Operational integrations focus on in-store point-of-sale acceptance and online checkout participation with merchant partners, supported by a centralized customer profile and points ledger accessible from store terminals and the Go Rewards app. The program operationally impacts retail operations, e-commerce, marketing, and customer service teams, providing a unified member view across physical and digital channels.
Program governance emphasizes partner onboarding, points policy and nonconvertibility rules, and merchant-level redemption eligibility, noting that Go Rewards points have no monetary value and are not convertible to cash, but may be used to pay for transactions with participating partners and merchants. Ongoing program management is organized around maintaining partner catalogs, enforcing earning and redemption rules, and operating the mobile app and merchant acceptance channels.
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