List of goDeskless TrackHelp Customers
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United States
Since 2010, our global team of researchers has been studying goDeskless TrackHelp customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased goDeskless TrackHelp for Employee Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using goDeskless TrackHelp for Employee Engagement include: Bechtel Corporation, a United States based Construction and Real Estate organisation with 55000 employees and revenues of $22.00 billion, Maricopa County, a United States based Government organisation with 13000 employees and revenues of $3.05 billion, Noch Power, a United States based Professional Services organisation with 40 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using goDeskless TrackHelp, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The goDeskless TrackHelp customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Bechtel Corporation | Construction and Real Estate | 55000 | $22.0B | United States | goDeskless | goDeskless TrackHelp | Employee Engagement | 2023 | n/a | In 2023 Bechtel Corporation deployed goDeskless TrackHelp as an Employee Engagement application to support construction field operations in the United States, targeting remote inspection and field service coordination for project teams. The implementation positioned goDeskless TrackHelp to enable real-time interaction between site personnel and remote experts, aligning the Employee Engagement platform with frontline inspection workflows. The rollout emphasized use of GoDeskless Video Assist alongside field service capabilities, with Video Assist used for live video inspections, remote compliance observation, and asynchronous video documentation. The field service functionality was configured to support work assignment and coordination among inspectors and site crews, and standard front-line engagement features such as notifications, task confirmations, and media capture were applied to streamline inspection workflows. Operational coverage was concentrated on construction field operations in the United States, with adoption focused on inspectors and project site teams, and processes reoriented toward remote-first inspection procedures and documented audit trails for compliance checks. Vendor reporting credits Video Assist with reducing travel costs by over 50 percent and enabling remote compliance inspections, outcomes that shaped ongoing governance for inspection approvals and escalation pathways. | |
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Maricopa County | Government | 13000 | $3.0B | United States | goDeskless | goDeskless TrackHelp | Employee Engagement | 2024 | n/a | In 2024, Maricopa County implemented goDeskless TrackHelp to coordinate more than 180 field agents during election-day operations for the Recorder's Office in the United States. The deployment positioned goDeskless TrackHelp as an Employee Engagement solution to centralize field workforce communication and provide consolidated command-center visibility across election sites. Configuration emphasized TrackHelp Pro capabilities and the platform's live map as noted in vendor commentary, enabling real-time location tracking, status updates, and centralized dispatching workflows. The implementation incorporated mobile-first agent workflows, role-based access for command-center staff and field agents, and operational telemetry to support rapid incident routing and task orchestration consistent with field service and operations practices. Rollout targeted the Maricopa County Recorder's Office and the election-day operational window, where the system reportedly became the centerpiece of their election operations. Reported outcomes included improved field workforce coordination and enhanced command-center visibility, and the deployment was used to improve dispatching under high-pressure election conditions. | |
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Noch Power | Professional Services | 40 | $6M | United States | goDeskless | goDeskless TrackHelp | Employee Engagement | 2024 | n/a | In 2024, Noch Power implemented goDeskless TrackHelp as an Employee Engagement application to scale nationwide EV charging station maintenance across the United States. The deployment, which included real-time tracking and digital checklists, was completed within a month and moved directly into field operations. goDeskless TrackHelp was configured to provide real-time technician tracking and digital checklist workflows to standardize inspections and compliance reporting for charging station maintenance. The implementation emphasized mobile-first job assignment and job closeout processes for field technicians, enabling consistent operational procedures and audit trails for regulatory and maintenance compliance. Operational scope covered nationwide EV charging station maintenance, with direct impact on field service operations and compliance functions. According to the vendor case study, the rollout delivered 50% faster time to resolution and a 27% increase in first-time fix rate, outcomes that were captured during the one month deployment period. |
Buyer Intent: Companies Evaluating goDeskless TrackHelp
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