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Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

List of Hookdeck Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Penny Lane Day Care West Healthcare 10 $1M United States Hookdeck Hookdeck Event Management 2024 n/a In 2024, Penny Lane Day Care West implemented Hookdeck in the Event Management category to reliably ingest Shopify and other e-commerce webhooks. The deployment centralized webhook ingestion for six integrations feeding the company financial operating system in France, ensuring orders consistently became invoices and addressing intermittent ingestion failures across its commerce connectors. Hookdeck was configured to use webhook ingestion, filtering, retry and replay capabilities to stabilize connector behavior and reduce manual debugging. Integrations were scoped to order and invoice workflows, impacting finance and order to cash operations at the regional site, and governance was adjusted to standardize retry and replay policies and streamline the six integration touch points. The implementation eliminated replay errors across the financial operating system and produced more consistent connector behavior, lowering the need for manual intervention.
Supercycle United Kingdom Retail 10 $1M United Kingdom Hookdeck Hookdeck Event Management 2025 n/a In 2025, Supercycle United Kingdom implemented Hookdeck as an Event Management solution to route and control Shopify webhook traffic for its ecommerce operations. Hookdeck was positioned as a protective ingestion buffer to absorb bursts of product and inventory events while providing observable, managed processing for webhook flows. The implementation used Hookdeck's queueing, deduplication, filtering and replay features to control spiky Shopify traffic and reduce operational risk. Configuration focused on durable queuing to smooth event bursts, deduplication to prevent duplicate downstream processing, filtering to drop noisy or irrelevant events, and replay capabilities to reproduce specific event streams during incident analysis. Architecturally, Shopify webhooks were routed through Hookdeck into Supercycle United Kingdom's ecommerce processing pipelines, creating an isolation layer between external event sources and internal services. The deployment localized operational handling to the UK ecommerce context, aligning webhook governance with engineering and operations teams responsible for product and inventory workflows. Governance and workflow changes centralized webhook ingestion and debugging, with replay used as the primary incident investigation tool, removing the need for manual trace and debug tasks. As a result of the Hookdeck deployment, Supercycle achieved zero webhook related downtime and eliminated manual debugging time, stabilizing deployments in its UK ecommerce environment.
Wineshipping, LLC Distribution 600 $88M United States Hookdeck Hookdeck Event Management 2024 n/a In 2024, Wineshipping, LLC implemented Hookdeck as its event gateway, deploying Hookdeck in the Event Management category to orchestrate inbound and outbound shipment events across carriers, warehouses and partners. The deployment is designed to handle millions of events monthly across distribution and logistics workflows. The implementation uses Hookdeck's Event Gateway for webhook ingestion, queuing, filtering, replay and service-to-service asynchronous communication, consolidating event handling and resilient delivery. Configuration emphasized queued processing and replayability to support high-throughput ingestion and deterministic retry behavior. Operational coverage includes carrier integrations, warehouse event streams and partner notifications, affecting shipping operations and customer service workflows. The solution routes shipment status and exception events to downstream systems, enabling asynchronous service-to-service communication across logistics functions. Customer case materials report approximately a 90% reduction in unnecessary API calls and a reported 3,000% improvement in customer service metrics following the Hookdeck deployment. Governance focused on centralized event filtering and replay controls to reduce noise and improve reliability of shipment event processing.
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