List of IBM Atlas eDiscovery Process Management Customers
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Since 2010, our global team of researchers has been studying IBM Atlas eDiscovery Process Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Atlas eDiscovery Process Management for Legal Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Atlas eDiscovery Process Management for Legal Practice Management include: TransPerfect, a United States based Professional Services organisation with 9500 employees and revenues of $1.20 billion, Covestro USA, a United States based Oil, Gas and Chemicals organisation with 2680 employees and revenues of $680.0 million and many others.
Contact us if you need a completed and verified list of companies using IBM Atlas eDiscovery Process Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Covestro USA | Oil, Gas and Chemicals | 2680 | $680M | United States | IBM | IBM Atlas eDiscovery Process Management | Legal Practice Management | 2020 | n/a |
In 2020, Covestro USA deployed IBM Atlas eDiscovery Process Management to centralize eDiscovery workflows and case operations within its Legal Practice Management environment. The deployment established a formalized eDiscovery capability to coordinate collection, processing, review, production, and secure transfer of electronically stored information ESI across in-house and outside counsel teams. IBM Atlas eDiscovery Process Management was positioned as the workflow orchestration layer for litigation discovery tasks, with configuration to manage collection workflows, processing jobs, loading to a review tool for production, and case-level document preservation and hold issuance. The implementation also supported coordination of attorney training and review assignments as part of the overall litigation discovery lifecycle. The new application worked alongside Covestro’s existing case management and e-billing administration, specifically maintaining operational ties to the TyMetrix 360 system for financial and reporting needs. Operational coverage included support for LIPC and other Covestro departments, and coordination with Covestro global legal teams, reflecting a centralized legal operations scope based in the United States and interfacing with multinational stakeholders. Governance actions tied to the deployment included issuing legal holds for document preservation, advising counsel on eDiscovery collections and processing, and administering reports from case management and e-billing systems to meet internal legal and departmental requests. The Legal Operations Specialist role provided information security guidance on data handling and protection, aligning IBM Atlas eDiscovery Process Management workflows with corporate and IT security initiatives and established eDiscovery protocols such as EDRM, while coordinating activities that leveraged Covestro experience with Lotus Notes, Relativity, Exterro, Kroll and Autonomy for collection and processing workstreams.
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TransPerfect | Professional Services | 9500 | $1.2B | United States | IBM | IBM Atlas eDiscovery Process Management | Legal Practice Management | 2019 | n/a |
In 2019, TransPerfect implemented IBM Atlas eDiscovery Process Management as its Legal Practice Management application at its New York operations to centralize e-discovery review coordination and matter tracking. The IBM Atlas eDiscovery Process Management deployment served as a platform to standardize case intake, review assignment, and cross-team communication across legal, billing, and project management functions.
The implementation emphasized review workflow orchestration, matter and document tracking, role based access controls, and reporting configuration for billing and summary analytics. Configuration work included templates for review assignments, validation workflows for invoice formatting, and automated status tracking to support review coordinators and contract attorney pools.
Integrations were configured with existing platforms explicitly referenced by TransPerfect, including E-Billing Hub, Workday, Relativity, Telescope, and eDiscovery tooling, and the billing flow connected into external billing vendors such as Datacert, Tymetrix, Serengeti, and Allegient System. Operational processes captured invoice transmission via E-Billing Hub, validation report review for client and attorney formats, and active and unpaid invoice tracking to support finance and client delivery teams.
Governance and operational changes centered on centralized review coordination, direct management of contract attorneys for financial oversight, and standardized project lifecycle controls. Processes instituted included daily billing workflow balancing, synthesis of project timeline data to capture scope, cross communication between client facing accounts, and monitoring to ensure adherence to deadlines, protocols, and deliverable quality.
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