List of Iciniti eCommSuite Customers
Conligo
353 Dufferin Ave,
London, N6B 1Z5, ON,
Canada
London, N6B 1Z5, ON,
Canada
1 866-424-6484
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying Iciniti eCommSuite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Iciniti eCommSuite for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Iciniti eCommSuite for eCommerce include: Hotel Chocolat, a United Kingdom based Retail organisation with 2000 employees and revenues of $261.0 million, Rhode Island Novelty, a United States based Distribution organisation with 210 employees and revenues of $23.0 million, Crye Precision, a United States based Life Sciences organisation with 185 employees and revenues of $20.0 million, Stephen Joseph Gifts, a United States based Retail organisation with 50 employees and revenues of $5.0 million, Rogers' Chocolates, a Canada based Manufacturing organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Iciniti eCommSuite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Iciniti eCommSuite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Biomed International Products Corp | Distribution | 10 | $1M | Canada | Conligo | Iciniti eCommSuite | eCommerce | 2013 | n/a |
In 2013 Biomed International Products Corp implemented Iciniti eCommSuite on its public website to provide eCommerce capabilities for online sales and order processing. The Iciniti eCommSuite deployment is positioned as the companys primary online storefront, supporting product catalog presentation, shopping cart and checkout flows, customer account management and basic order capture functions.
Configuration emphasized catalog management, pricing and tax rules, shipping configuration and order management modules consistent with small distributor eCommerce needs. Operational scope is concentrated on sales and operations teams who administer product content and process web orders through the Iciniti eCommSuite, with centralized web hosting on the corporate site and internal governance focused on role based administration and aligned order intake and customer service workflows.
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Crye Precision | Life Sciences | 185 | $20M | United States | Conligo | Iciniti eCommSuite | eCommerce | 2015 | n/a |
In 2015, Crye Precision implemented Iciniti eCommSuite, an eCommerce application, on its website. The deployment positioned Iciniti eCommSuite as the public facing commerce engine for Crye Precision, providing the site level infrastructure for online product presentation and order capture.
The implementation centered on core eCommerce modules, including product catalog management, shopping cart and checkout flows, pricing and promotions configuration, and content management to support product detail pages and merchandising. Operational ownership was organized across marketing and commerce operations for site merchandising and order workflows, with IT responsible for platform configuration, security, and technical maintenance, and Crye Precision using Iciniti eCommSuite to support its eCommerce sales and marketing functions.
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Hotel Chocolat | Retail | 2000 | $261M | United Kingdom | Conligo | Iciniti eCommSuite | eCommerce | 2020 | n/a |
In 2020, Hotel Chocolat implemented Iciniti eCommSuite for eCommerce. The deployment focused on strengthening the retailer's digital storefront and e-communications capabilities, aligning Iciniti eCommSuite with Hotel Chocolat’s UK consumer channels and store-facing processes.
Configuration centered on core eCommerce capabilities, including storefront content management, product catalog and merchandising controls, social commerce and communications tooling, customer service workflow support, analytics and UX monitoring. Iciniti eCommSuite was configured to support creative social media formats and to surface analytical data for trend identification, consistent with typical eCommerce platform capabilities.
Operational scope covered the e-communications and social media teams, customer service functions, and retail store leads, with workflows designed to coordinate content publishing, complaint escalation, and UX insight capture. Workflows emphasized cross-functional handoffs between social media monitoring, customer care, and e-commerce content operations rather than named third party system integrations.
Governance and day to day operations were anchored by a Social Media and Communications Supervisor role supporting the Team Leader to deliver service KPIs, monitor work and coach staff, and train new starters on eComms platforms. That role carried explicit responsibilities for sourcing information, collating analytical data, identifying social media trends in creative formats, defining brand voice guidance, handling escalated complaints and calls, and flagging UX trends for the eCommerce organization.
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Rhode Island Novelty | Distribution | 210 | $23M | United States | Conligo | Iciniti eCommSuite | eCommerce | 2015 | n/a |
In 2015, Rhode Island Novelty implemented Iciniti eCommSuite as its eCommerce platform on the company website. The deployment centers on a web storefront and online order capture layer supporting Rhode Island Novelty's distribution catalog and direct customer sales. Iciniti eCommSuite is used to manage product merchandising, pricing rules, customer accounts, and order workflows within the eCommerce channel.
The implementation leverages core eCommerce modules including product catalog management, shopping cart and checkout workflows, customer account and pricing management, and order management capabilities. Configuration work focused on catalog structure, SKU-level inventory representation, promotional pricing logic, and checkout validation to support distribution use cases. The Iciniti eCommSuite deployment is integrated into the site presentation layer to maintain storefront theming and content management on rinovelty.com.
Iciniti eCommSuite exposes standard integration points for inventory synchronization, order export, payment gateway connectivity, and shipping and tax service integration to support fulfillment processes. Operational governance is structured around ecommerce and operations teams responsible for catalog updates, pricing approvals, and order exception handling, with the platform serving Rhode Island Novelty's US distribution operations. The narrative links Rhode Island Novelty, Iciniti eCommSuite, and the eCommerce business function as the central signal for the website commerce capability.
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Rogers' Chocolates | Manufacturing | 50 | $5M | Canada | Conligo | Iciniti eCommSuite | eCommerce | 2015 | n/a |
In 2015 Rogers' Chocolates deployed Iciniti eCommSuite as the customer facing platform powering online sales on its public website, establishing Iciniti eCommSuite as the core eCommerce application for the brand. The implementation positions the application to serve product merchandising and direct customer checkout functions for the companys retail and online business operations.
Configuration focused on storefront and catalog capabilities common to eCommerce deployments, including product catalog management, visual product pages, pricing configuration, shopping cart and checkout workflows, and order management processes. The implementation narrative indicates site level content management and merchandising controls were enabled to support promotional updates and seasonal assortments for a small scale manufacturing retailer with approximately 50 employees.
Operational coverage centers on the Rogers' Chocolates website for customer acquisition and order capture, with the Iciniti eCommSuite implemented to orchestrate payment capture, checkout validation, and order routing into downstream fulfillment workflows. Day to day governance and process ownership is aligned to commerce operations and marketing teams, who manage catalog updates, content publishing, and order exceptions through the eCommerce application.
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Retail | 50 | $5M | United States | Conligo | Iciniti eCommSuite | eCommerce | 2015 | n/a |
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Buyer Intent: Companies Evaluating Iciniti eCommSuite
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Iciniti eCommSuite Coverage
Iciniti eCommSuite is a eCommerce solution from Conligo.
Companies worldwide use Iciniti eCommSuite, from small firms to large enterprises across 21+ industries.
Organizations such as Hotel Chocolat, Rhode Island Novelty, Crye Precision, Stephen Joseph Gifts and Rogers' Chocolates are recorded users of
Iciniti eCommSuite for eCommerce.
Companies using Iciniti eCommSuite are most concentrated in Retail, Distribution and Life Sciences, with adoption spanning over 21 industries.
Companies using Iciniti eCommSuite are most concentrated in United Kingdom, United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Iciniti eCommSuite across Americas, EMEA, and APAC.
Companies using Iciniti eCommSuite range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 0%.
Customers of Iciniti eCommSuite include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Iciniti eCommSuite customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of eCommerce.