List of Idera Uptime Customers
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Since 2010, our global team of researchers has been studying Idera Uptime customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Idera Uptime for IT Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Idera Uptime for IT Service Management include: Bangkok Bank, a Thailand based Banking and Financial Services organisation with 22642 employees and revenues of $5.12 billion, Advania Norway, a Norway based Professional Services organisation with 713 employees and revenues of $231.0 million, Manitoba Hydro, a Canada based Utilities organisation with 4900 employees and revenues of $119.0 million, Blevins, a United States based Distribution organisation with 500 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Idera Uptime, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Idera Uptime customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Advania Norway | Professional Services | 713 | $231M | Norway | Idera | Idera Uptime | IT Service Management | 2013 | n/a |
In 2013 Advania Norway implemented Idera Uptime Infrastructure Monitor to centralize and standardize monitoring across its managed-service operations, aligning the deployment with IT Service Management objectives. The deployment was scoped to deliver unified monitoring of servers, virtual machines, network devices and applications, providing a single pane of glass for operations teams.
Configuration focused on customizable dashboards and SLA reporting, with Idera Uptime configured to surface alerts, build role specific views and produce scheduled reports. Functional capabilities implemented included infrastructure polling, event correlation, dashboarding and SLA scorecards, supporting continuous observability across the estate.
Operational coverage extended across Nordic managed-service operations and customer estates, instrumenting thousands of monitored elements and generating an operational report set used by service delivery and customer success teams. Integrations were oriented around data collection from hosts, hypervisors and network devices to feed dashboards and SLA reports.
Governance and rollout were executed within the same year the solution was selected, with the instance going live in 2013 and a rollout approach that emphasized rapid time to value for customers. As implemented, Idera Uptime Infrastructure Monitor delivered long term visibility across monitored elements and a consolidated reporting framework for service level management.
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Bangkok Bank | Banking and Financial Services | 22642 | $5.1B | Thailand | Idera | Idera Uptime | IT Service Management | 2021 | n/a |
In 2021, Bangkok Bank implemented Idera Uptime in its computer center to provide 24/7 monitoring and service assurance. The deployment falls under IT Service Management and was scoped to ensure SLA compliance and alignment with data center best practices and international standards such as Uptime Institute, TIA942 and BICSI.
Idera Uptime was configured to instrument and monitor data center facilities and IT infrastructure including UPS, generators, CRAC units, fire suppression systems, physical access controls and CCTV systems, and to record authentication and access logs. Functional configurations emphasized continuous monitoring, alerting and event management, an asset inventory registry with data center layout and rack mapping, capacity dashboards for space and power, PUE reporting, and scheduled maintenance tracking.
Operationally the implementation supported coordination between IT operations, facilities management, security teams, project delivery groups and vendors to track installation plans and deploy infrastructure within the computer center. Coverage included on-call escalation for non-business hours emergencies, audit support for internal and external auditors, and ongoing supervision of preventive and corrective maintenance activities.
Governance work focused on aligning incident, event and problem management to ITIL principles, revising computer center incident response and emergency plans, maintaining accurate floor plans and asset records, and producing regular reports such as space capacity, power capacity and utilization, PUE and maintenance reports. Risk control, vendor oversight and formalized operating procedures were carried out to meet the bank's policy and data center standards.
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Blevins | Distribution | 500 | $100M | United States | Idera | Idera Uptime | IT Service Management | 2013 | n/a |
In 2013 Blevins implemented Idera Uptime, known as Uptime Infrastructure Monitor, to diagnose recurring daily performance slowdowns and to monitor server utilization, ERP performance, bandwidth and services across its U.S. distribution IT environment. The deployment targeted infrastructure that supports distribution centers and corporate IT, instrumenting servers, application tiers and network paths to surface utilization and service availability.
Idera Uptime was configured for continuous monitoring, baseline performance collection and alerting, enabling faster root cause analysis and establishment of performance baselines. Functional capabilities implemented included server and application performance monitoring, bandwidth and service health checks, and historical performance trend capture, aligned with IT Service Management operational workflows.
The implementation integrated monitoring telemetry with the Palo Alto firewall to provide deeper visibility into network flows and security influenced performance events, improving correlation between firewall activity and application slowdowns. Governance focused on operationalizing alerts and baseline thresholds across IT operations and application support teams, and the vendor case study reports faster root cause analysis, established performance baselines and more reliable internal systems and customer service following deployment.
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Utilities | 4900 | $119M | Canada | Idera | Idera Uptime | IT Service Management | 2008 | n/a |
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