List of IDrive RemotePC Customers
Calabasas, 91302, CA,
United States
Since 2010, our global team of researchers has been studying IDrive RemotePC customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IDrive RemotePC for Remote Monitoring and Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IDrive RemotePC for Remote Monitoring and Management include: Jinky'S Cafe, a United States based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million, Fifth Point Enterprises, a United States based Professional Services organisation with 10 employees and revenues of $1.0 million, Victory Computer Consultants Canada, a Canada based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using IDrive RemotePC, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IDrive RemotePC customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Fifth Point Enterprises | Professional Services | 10 | $1M | United States | IDrive | IDrive RemotePC | Remote Monitoring and Management | 2025 | n/a | In 2025, Fifth Point Enterprises implemented IDrive RemotePC as a cloud-hosted Remote Monitoring and Management service. The Kentucky-based bookkeeping and payroll consultancy, focused on QuickBooks client support and operating with about 10 employees, adopted the United States-hosted IDrive RemotePC following instability and high costs with a previous remote solution to secure reliable access to client computers. Deployment centered on IDrive RemotePC's cloud-hosted access model, provisioning secure remote sessions and centralized endpoint management for client and internal workstations. Configuration emphasized unattended access for routine bookkeeping and payroll tasks, session logging, and role-based access controls to align with client support workflows. The implementation leveraged standard Remote Monitoring and Management capabilities to streamline remote troubleshooting and QuickBooks support. Operational coverage targeted client support, bookkeeping, and payroll functions across the firm’s client base in Kentucky and included internal workstation access for staff. Integrations with specific third-party systems were not disclosed, the solution was positioned to simplify endpoint inventory and reduce the operational overhead of maintaining ad hoc remote tools. Governance changes included centralizing remote access controls and standardizing authentication and session procedures for client engagements. The firm implemented the cloud-hosted IDrive RemotePC deployment to reduce costs, simplify endpoint management, and improve uptime for client support, outcomes stated in the implementation brief. IDrive RemotePC was established as the primary Remote Monitoring and Management tool for day-to-day QuickBooks and payroll support workflows. | |
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Jinky'S Cafe | Leisure and Hospitality | 10 | $1M | United States | IDrive | IDrive RemotePC | Remote Monitoring and Management | 2025 | n/a | In 2025, Jinky'S Cafe implemented IDrive RemotePC as a Remote Monitoring and Management solution to provide centralized remote access and operational support across six Southern California locations. The deployment was executed as a straightforward SaaS rollout to multiple site computers within the United States, establishing a single remote access layer for store endpoints, administrative terminals, and back office workstations. IDrive RemotePC delivered core Remote Monitoring and Management capabilities including secure remote access, remote control, file transfer, session management, and live troubleshooting to support point of sale terminals, payroll information, inventory records, and remote training sessions. The configuration emphasized session-based support workflows and access controls consistent with small business endpoint management, enabling hands-on remote sessions for coaching and incident resolution. Operational coverage included store-level staff and central administrative users, with use cases spanning store operations, payroll administration, inventory oversight, and employee training across the cafe locations. The implementation provided remote access to POS systems and payroll and inventory applications without introducing named integrations, aligning the application with restaurant operations and finance functions. Governance and rollout were managed through the SaaS administration console, with role-based access, session logging, and centralized account provisioning to control who could initiate remote sessions. Outcomes reported from the deployment included improved operational efficiency, reduced travel time for support staff, and faster troubleshooting with measurable time and cost savings, driven by the ability to remotely resolve incidents and deliver training in real time. | |
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Victory Computer Consultants Canada | Professional Services | 10 | $1M | Canada | IDrive | IDrive RemotePC | Remote Monitoring and Management | 2020 | n/a | In 2020, Victory Computer Consultants Canada deployed IDrive RemotePC to scale remote support and helpdesk services during the COVID-19 pandemic. The implementation targeted IT and helpdesk operations across Canada, using IDrive RemotePC as a Remote Monitoring and Management solution to avoid costly VPN and firewall appliances and enable more direct endpoint access for technicians. The deployment centered on IDrive RemotePC's remote support and team management capabilities, leveraging RemotePC Helpdesk and Team features to initiate remote sessions, transfer files, and provide attended and unattended support. Configuration emphasized lightweight agent provisioning and centralized session orchestration to reduce configuration overhead and simplify technician workflows. Governance focused on operationalizing new remote support workflows for a small professional services firm, with standard operating procedures for session initiation, access controls, and incident escalation to helpdesk staff. The rollout enabled faster remote troubleshooting, improved responsiveness to client incidents, and lower infrastructure and configuration costs by avoiding VPN and firewall appliance investments. |
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