List of IIRIS Core GI ERP Customers
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Since 2010, our global team of researchers has been studying IIRIS Core GI ERP customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IIRIS Core GI ERP for Insurance ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IIRIS Core GI ERP for Insurance ERP include: Orient Takaful PJSC, a United Arab Emirates based Insurance organisation with 100 employees and revenues of $290.0 million, National General Insurance Co. PJSC, a United Arab Emirates based Insurance organisation with 500 employees and revenues of $188.0 million, Al Sagr National Insurance, a United Arab Emirates based Insurance organisation with 315 employees and revenues of $160.0 million, Fidelity United, a United Arab Emirates based Insurance organisation with 170 employees and revenues of $150.0 million and many others.
Contact us if you need a completed and verified list of companies using IIRIS Core GI ERP, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Al Sagr National Insurance | Insurance | 315 | $160M | United Arab Emirates | Assuretech Business Solutions | IIRIS Core GI ERP | Insurance ERP | 2020 | n/a |
In 2020, Al Sagr National Insurance implemented IIRIS Core GI ERP in the Insurance ERP category. The deployment was executed by Assuretech Business Solutions and targeted core insurance operations across the United Arab Emirates, aligning the application to underwriting, policy administration, claims handling, billing, and finance business functions.
IIRIS Core GI ERP was configured to address general insurance requirements, with emphasis on policy lifecycle management, claims processing workflows, premium billing and receivables, and statutory accounting capabilities. Configuration work included role based access controls, product schema setup for insurance lines, and workflow orchestration to standardize adjudication and settlement processes.
Operational coverage focused on underwriting, claims, finance and operations teams at Al Sagr National Insurance, with the vendor listing Al Sagr as a customer on its public website. The implementation positions IIRIS Core GI ERP as the insurer's centralized Insurance ERP for core GI processing and enterprise insurance operations.
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Fidelity United | Insurance | 170 | $150M | United Arab Emirates | Assuretech Business Solutions | IIRIS Core GI ERP | Insurance ERP | 2019 | n/a |
In 2019, Fidelity United implemented IIRIS Core GI ERP as its Insurance ERP platform. The deployment targeted the insurer's core finance and general insurance operations for its UAE footprint, aligning system workflows with regulatory reporting and statutory financial statement preparation requirements.
IIRIS Core GI ERP was configured to support core modules typical of Insurance ERP implementations, including policy administration, claims processing, premium billing, general ledger and subledger structures, reinsurance accounting, and regulatory reporting workflows such as Eforms and IFRS-aligned financial statements. Configuration emphasized accounting controls and reconciliations between reinsurance partners, reflecting the company expectation to manage reconciliations with Reinsurance Companies.
The rollout centralized operational processes across Finance, Reporting and Actuarial teams and built structured handoffs for internal and external audit support. The program included process documentation and a continuous improvement focus for financial close, regulatory return preparation, and actuarial data feeds, ensuring the IIRIS Core GI ERP supported compliance workflows and financial reporting responsibilities.
Operationally the implementation positioned IIRIS Core GI ERP to interact with accounting and BI tooling through standard interfaces, enabling finance and reporting teams to use advanced MS Excel, BI and Power Query skills for downstream analysis. Fidelity United IIRIS Core GI ERP, as an Insurance ERP system, became the primary system of record for finance, reinsurance accounting, and statutory reporting processes.
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National General Insurance Co. PJSC | Insurance | 500 | $188M | United Arab Emirates | Assuretech Business Solutions | IIRIS Core GI ERP | Insurance ERP | 2021 | n/a |
In 2021 National General Insurance Co. PJSC implemented IIRIS Core GI ERP, deploying an Insurance ERP provided by Assuretech Business Solutions to consolidate core processing for its UAE operations. The engagement focused on delivering core general insurance, medical, and portal systems as primary capabilities for policy and service interaction.
IIRIS Core GI ERP was configured to support core general insurance processing, medical module capabilities, and an external portal, reflecting standard Insurance ERP functional domains such as policy administration, claims workflow orchestration, billing, and customer self service. The implementation emphasized modular configuration by product line and role based access controls to govern underwriting, claims, and billing workflows.
Operational coverage centered on National General Insurance Co. PJSC in the United Arab Emirates, with IT governance led by the Head of IT Sanjay Banerjee who provided a testimonial praising Assuretech for deploying the core general, medical, and portal systems. Governance activities aligned configuration and process rules with underwriting and claims procedures to institutionalize the new platform across relevant business functions.
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Orient Takaful PJSC | Insurance | 100 | $290M | United Arab Emirates | Assuretech Business Solutions | IIRIS Core GI ERP | Insurance ERP | 2021 | n/a |
In 2021, Orient Takaful PJSC executed a structured claims review using IIRIS Core GI ERP, classified under Insurance ERP. The engagement began with a full data dump of medical claims for 2021 exported from the Insurance System IIRIS Core GI ERP, and a targeted sample was selected to cover Third Party Administrators NextCare and NAS, comprising 40 network direct billing claims and 40 reimbursement claims for each TPA.
The review interrogated claims processing and adjudication capabilities typical of an Insurance ERP, including the field-level identification of reimbursement versus network claims, eligibility validation, approval communication mechanisms through TPA portals, policy coverage checks such as spectacles and dental treatments, provider network membership validation, policy limit enforcement, and invoice based justification. These functional areas map to claims adjudication, eligibility rules, provider network mapping, and document proofing within the IIRIS Core GI ERP claims module.
Operational integration work involved provisioning specific user credentials to access NextCare and NAS TPA systems and tracing the end to end process from an insured approaching a network provider through TPA validation to portal approval. The review documented how TPAs validate eligibility, how approvals are communicated through portals, how claim authority for approving treatments is controlled within TPA systems, and whether claims met specified timeliness requirements.
Governance and process controls examined included privileged access management for TPA portals, sample based record review protocols, checklist driven verification of policy coverage and claim justification, and scrutiny of authority hierarchies for treatment approvals. The implemented review approach anchored Orient Takaful PJSC claims operations, the IIRIS Core GI ERP claims module, and TPA interactions under a consistent set of evidentiary and workflow controls.
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