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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of In-House LOS Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Northlake Financial Banking and Financial Services 80 $10M Canada In-House Applications In-House LOS Loan Management 2021 n/a In 2021, Northlake Financial implemented an In-House LOS for Loan Management. The In-House LOS was developed and operated by Northlake's internal engineering and operations teams and was provisioned to the firm's credit operations and dealer partner workflows across Canada, targeting credit verification analysts and dealer partners rather than a third party vendor implementation. The implementation centered on an in-house AI credit adjudication system embedded in the In-House LOS to automate underwriting decisioning and to codify credit policy. Key functional modules included credit verification workflow orchestration, AI-assisted adjudication and rules enforcement, a credit policy management layer to formalize approval thresholds, and escalation routing to capture manual reviews and exceptions. The system also provided dealer partner interfaces for application intake and application status reporting. Operational coverage focused on the credit operations team, remote credit verification analysts, and the dealer network, with Northlake staff managing ongoing training and support. Governance and process changes accompanied the rollout, including the development and implementation of formal credit policy, adjudication governance for the AI component, and negotiated escalation procedures led by the credit manager to align human review with automated decisions.
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