List of INLIAS Claims Management Customers
Mumbai, 400703,
India
Since 2010, our global team of researchers has been studying INLIAS Claims Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased INLIAS Claims Management for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using INLIAS Claims Management for Insurance Claims Management include: Oriental Insurance Company, a India based Insurance organisation with 5900 employees and revenues of $2.40 billion and many others.
Contact us if you need a completed and verified list of companies using INLIAS Claims Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The INLIAS Claims Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Oriental Insurance Company | Insurance | 5900 | $2.4B | India | 3i Infotech | INLIAS Claims Management | Insurance Claims Management | 2021 | n/a |
In 2021 Oriental Insurance Company deployed INLIAS Claims Management as its Insurance Claims Management solution to support a centralized operations model spanning approximately 1800 offices. The implementation addressed very high daily volumes, with around 40,000 documents entered each day and daily generation of about 50,000 transaction reports and 25,000 non-transaction reports tied to policy issuance, endorsements, claims processing and claim payments.
The INLIAS Claims Management configuration emphasized document-centric workflow orchestration and claims intake controls common to Insurance Claims Management platforms, with capabilities aligned to capture, route, validate and adjudicate claim-related artifacts. The RFP and implementation scope explicitly required integration with an enterprise content management solution, enabling document-driven checks and approvals at discrete process steps to support underwriting and claims adjudication workflows.
Architecturally the deployment uses a centralized core integrated with an ECM portal that exposes an interface for portal users such as customers, agents and surveyors to capture and upload documents. The ECM integration with INLIAS is designed to ensure documents required at each process step are available seamlessly to the claims and underwriting applications, enabling document viewing and upload provenance for stakeholder interaction.
Governance and rollout were scoped in the RFP to improve business quality and response timing, with stated objectives to provide convenience to customers and to have a profitable impact on the petitioner business both in India and internationally. Operationally the implementation touches claims, underwriting and customer service functions and formalizes check and approval workflows through the ECM and INLIAS Claims Management integration.
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