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List of Inmar Gratafy Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Bar Bistro Leisure and Hospitality 10 $1M United States Inmar Intelligence Inmar Gratafy Chatbots and Conversational AI 2019 n/a In 2019, Bar Bistro implemented Inmar Gratafy on its public website. Inmar Gratafy provides Chatbots and Conversational AI capabilities to handle guest messaging and customer engagement for the leisure and hospitality operator. The deployment is delivered as an embedded web widget on the company website, serving prospective guests through conversational flows and scripted FAQs. The implementation aligns Inmar Gratafy directly with on site digital customer touchpoints. Configuration and operational ownership were aligned to small business workflows, with staff updating conversational content such as menu information, hours, and reservation guidance through the Inmar Gratafy application console. Functional modules implemented include the chat widget, conversational flow editor, and content management for FAQ and promotional messaging consistent with the Chatbots and Conversational AI category. Integrations beyond the website were not specified in source notes. Governance emphasized operator level content updates and front of house handling of live chat escalations.
Eden Restaurants Leisure and Hospitality 13 $2M United States Inmar Intelligence Inmar Gratafy Chatbots and Conversational AI 2019 n/a In 2019, Eden Restaurants deployed Inmar Gratafy on its public website to introduce conversational customer interactions. The Inmar Gratafy implementation aligns with the Chatbots and Conversational AI category and targets guest-facing customer engagement for a small leisure and hospitality operator. Configuration emphasizes web-embedded conversational flows, using intent recognition, scripted dialog trees, and FAQ automation to surface menu information, hours, and reservation prompts. Inmar Gratafy is presented as a site widget that handles initial guest queries and triages routine requests to reduce manual front-of-house handling. This implementation reflects standard Chatbots and Conversational AI functional modules such as natural language input, response templates, and administrative content editing. Operational scope is the public website, with management and content updates likely handled by the restaurant management team through the Gratafy console, keeping conversational scripts and menu data current. Integrations beyond the website are not indicated, so governance centers on script versioning, content ownership, and response consistency for customer service and online ordering inquiries. The deployment positions Eden Restaurants Inmar Gratafy Chatbots and Conversational AI as a web-first customer engagement layer managed by internal operations.
Florio Bar & Cafe Leisure and Hospitality 10 $1M United States Inmar Intelligence Inmar Gratafy Chatbots and Conversational AI 2019 n/a In 2019, Florio Bar & Cafe deployed Inmar Gratafy on its public website. Inmar Gratafy is a Chatbots and Conversational AI application providing conversational customer engagement, basic inquiry handling, and promotional messaging for the cafe's online visitors. The deployment is a website‑facing implementation, configured as a lightweight conversational widget to present hours, menu highlights, and contact prompts to guests. Functional capabilities implemented align with Chatbots and Conversational AI patterns, including scripted FAQ flows, handling of common guest inquiries, and promotion or voucher delivery logic, with content and conversation paths managed by the owner or store manager. Operational scope is limited to customer-facing interactions on the Florio Bar & Cafe website and supports front of house and guest services workflows without disclosed backend system integrations.
Leisure and Hospitality 20 $2M United States Inmar Intelligence Inmar Gratafy Chatbots and Conversational AI 2019 n/a
Leisure and Hospitality 10 $2M United States Inmar Intelligence Inmar Gratafy Chatbots and Conversational AI 2019 n/a
Leisure and Hospitality 8 $1M United States Inmar Intelligence Inmar Gratafy Chatbots and Conversational AI 2018 n/a
Leisure and Hospitality 35 $3M United States Inmar Intelligence Inmar Gratafy Chatbots and Conversational AI 2015 n/a
Leisure and Hospitality 11 $2M United States Inmar Intelligence Inmar Gratafy Chatbots and Conversational AI 2020 n/a
Showing 1 to 8 of 8 entries

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