List of Insuresoft Diamond Suite - Rating Engine Customers
Insuresoft
1701 N. McFarland Blvd.,
Tuscaloosa, 35406, AL,
United States
Tuscaloosa, 35406, AL,
United States
1 866-870-4387
Professional Services
150
$22M
Since 2010, our global team of researchers has been studying Insuresoft Diamond Suite - Rating Engine customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Insuresoft Diamond Suite - Rating Engine for Insurance Pricing and Rating Engine from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Insuresoft Diamond Suite - Rating Engine for Insurance Pricing and Rating Engine include: California Earthquake Authority (CEA), a United States based Insurance organisation with 120 employees and revenues of $90.0 million, Indiana Farmers Mutual Insurance Company, a United States based Insurance organisation with 300 employees and revenues of $70.0 million, Unique Insurance Company, a United States based Insurance organisation with 150 employees and revenues of $35.0 million, Wisconsin Mutual Insurance Company, a United States based Insurance organisation with 50 employees and revenues of $15.0 million, Falcon Insurance Company, a United States based Insurance organisation with 180 employees and revenues of $14.0 million and many others.
Contact us if you need a completed and verified list of companies using Insuresoft Diamond Suite - Rating Engine, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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California Earthquake Authority (CEA) | Insurance | 120 | $90M | United States | Insuresoft | Insuresoft Diamond Suite - Rating Engine | Insurance Pricing and Rating Engine | 2017 | n/a |
In 2017, the California Earthquake Authority (CEA) implemented Insuresoft Diamond Suite - Rating Engine as part of its Central Policy Processing CPP program, bringing Armed Forces Insurance (AFI) online as the second participating insurer. The CEA implemented Insuresoft Diamond Suite - Rating Engine, an Insurance Pricing and Rating Engine, to centralize policy administration for California residential earthquake coverage and to provide a single transactional platform for CEA and its participating insurers.
The implementation delivered centralized policy-administration functions and a configurable rating engine, leveraging Insuresoft’s fully integrated policy, billing, and claims-processing capabilities. Insuresoft Diamond Suite - Rating Engine was configured to support CEA-specific underwriting and rating workflows and to provide the transaction processing and configurability noted by CEA as required for a multi-PI model.
Integrations focused on standardized data exchange between CEA’s central system and participating insurers, simplifying connectivity for PIs across the CPP program. Red Hawk Insurance Services assisted with the implementation and conversion of AFI’s earthquake book of business, while Covenir was engaged to provide a full suite of back-office processing for AFI, maintaining operational coverage for California residential properties distributed through the CPP network of 24 participating insurers.
Governance and rollout emphasized repeatable processes and coordinated program management across Insuresoft, CEA, and partner companies, completing the AFI conversion in less than six months. The program structure was positioned to accelerate subsequent PI onboarding through documented procedures and a centralized transaction-processing model.
Reported benefits from the deployment included economies of scale for CEA and its PIs, simplified data exchange between the central system and insurers, and operational efficiencies that CEA and Insuresoft described as ultimately benefiting CEA policyholders and supporting future product innovation.
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Falcon Insurance Company | Insurance | 180 | $14M | United States | Insuresoft | Insuresoft Diamond Suite - Rating Engine | Insurance Pricing and Rating Engine | 2017 | n/a |
In 2017 Falcon Insurance Company implemented Insuresoft Diamond Suite - Rating Engine, an Insurance Pricing and Rating Engine, alongside its existing Insuresoft Diamond System to strengthen pricing and underwriting workflows while addressing claims correspondence scale issues. The deployment of Insuresoft Diamond Suite - Rating Engine complemented the insurer's policy, billing and claims footprint, and ran in parallel with a project to automate claims correspondence within the Diamond claims environment.
The implementation encompassed standard rating and pricing capabilities associated with an Insurance Pricing and Rating Engine, including rule-driven rating logic and centralized rate tables to support underwriting decisions. Concurrently, Insuresoft and Falcon developed a dynamic claims letter solution within the Diamond System that automated mapping of address and claims data, preserved template structure and allowed users to inject dynamic fields during generation, enabling consistent formatting and content control.
Operational scope focused on the claims organization, including adjusters and clerks across multiple states, while the policy and billing functions remained on the Insuresoft Diamond System. Governance and workflow changes moved correspondence creation from ad hoc Microsoft Word editing and shared folders into the Diamond environment, and Falcon transitioned to an outsourced mail processing facility for physical distribution. Outcomes reported in the engagement included an estimated 10 to 15 percent increase in adjuster productivity and improved employee satisfaction, and Falcon signaled plans to expand collaboration with Insuresoft to optimize additional claims operations.
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Indiana Farmers Mutual Insurance Company | Insurance | 300 | $70M | United States | Insuresoft | Insuresoft Diamond Suite - Rating Engine | Insurance Pricing and Rating Engine | 2015 | n/a |
In 2015, Indiana Farmers Mutual Insurance Company implemented Insuresoft Diamond Suite - Rating Engine. The Insuresoft Diamond Suite - Rating Engine is deployed as a cloud-based Insurance Pricing and Rating Engine to maintain rating and underwriting rules across the carrier's personal and commercial lines of business.
The implementation uses the Diamond Composer toolkit to compose underwriting and claims rules for all user types and to configure workflow driven action items triggered by the rules engine. The deployment includes a rate modeling tool and a comparison engine for evaluating rate changes, and it orchestrates automated form trigger rules from multiple criteria sets, providing centralized rule authoring and version control for test and production rule sets.
Operationally the system is used in production across Indiana Farmers Mutual Insurance Company for rating and underwriting administration, with the cloud architecture enabling the carrier to deploy rule changes to both test and production environments without direct involvement by Insuresoft. Governance shifted toward internal rule ownership and self-service change management, enabling underwriters and rating analysts to manage rule flows, tests, and production promotions through the Insuresoft Diamond Suite - Rating Engine as the primary Insurance Pricing and Rating Engine for the organization.
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Unique Insurance Company | Insurance | 150 | $35M | United States | Insuresoft | Insuresoft Diamond Suite - Rating Engine | Insurance Pricing and Rating Engine | 2021 | n/a |
In 2021 Unique Insurance Company implemented Insuresoft Diamond Suite - Rating Engine as its Insurance Pricing and Rating Engine to centralize rating and pricing calculations for underwriting and quoting workflows. The initial implementation emphasized configuration of rate artifacts and rule authoring while establishing a repeatable path to promote changes from test to production.
The Insuresoft Diamond Suite - Rating Engine deployment included standard rating engine components such as rate table management, a business rules authoring layer, the calculation engine, and automated test harnesses for validating rate and rule changes. Configuration work focused on rules configuration, versioned rate packs, and the publisher and integration service components used to bundle and distribute rating artifacts.
Integrations were implemented to connect the rating engine with policy administration, billing, and claims processes and with external services required for pricing inputs, reflecting the platform work described by development staff. Technical operations included installing builds and patches and deploying the integration service and publisher on dedicated test and production environments to support iterative delivery and production support.
Governance and delivery followed agile methodologies with active collaboration between business analysts, developers, QA, and operations, supported by code reviews and standards enforcement. Change management practices centered on configuration management of rates and rules, scripted deployments of publisher artifacts, and a troubleshooting workflow for production incidents handled by engineering and IT teams.
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Wisconsin Mutual Insurance Company | Insurance | 50 | $15M | United States | Insuresoft | Insuresoft Diamond Suite - Rating Engine | Insurance Pricing and Rating Engine | 2025 | n/a |
In 2025, Wisconsin Mutual Insurance Company implemented Insuresoft Diamond Suite - Rating Engine to centralize rating and pricing logic across its product lines. The deployment was executed as an on-site migration led by the Head of Claims, aligning the new rating engine with ongoing operational shifts in the claims organization.
The Insuresoft Diamond Suite - Rating Engine was configured to support core Insurance Pricing and Rating Engine capabilities, including configurable rate tables, rule authoring, version control for rating logic, and automated premium calculation workflows. Implementation work included mapping existing AS400 rating rules into the new rule engine, building policy and quote rating workflows, and organizing staff training and authoring guidelines for rate changes.
Operational integration focused on linking rating outputs into claims assessment and underwriting collaboration, reflecting explicit cross-functional work with underwriting, legal, and risk teams. The program also expanded vendor partnerships to support outsourced services, and the deployment incorporated process integration points with claims handling procedures and documentation standards.
Governance changes accompanied the technical rollout, led by claims leadership who established department-wide metrics, updated claims handling guidelines, rewrote letter and note templates, and delivered recorded statement training to improve documentation. The implementation supported strengthened SIU and subrogation processes, enhanced staff competency through targeted training, and centralized regulatory complaint response ownership, while retaining oversight for rate governance within underwriting and claims workflows.
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FAQ - APPS RUN THE WORLD Insuresoft Diamond Suite - Rating Engine Coverage
Insuresoft Diamond Suite - Rating Engine is a Insurance Pricing and Rating Engine solution from Insuresoft.
Companies worldwide use Insuresoft Diamond Suite - Rating Engine, from small firms to large enterprises across 21+ industries.
Organizations such as California Earthquake Authority (CEA), Indiana Farmers Mutual Insurance Company, Unique Insurance Company, Wisconsin Mutual Insurance Company and Falcon Insurance Company are recorded users of
Insuresoft Diamond Suite - Rating Engine for Insurance Pricing and Rating Engine.
Companies using Insuresoft Diamond Suite - Rating Engine are most concentrated in Insurance, with adoption spanning over 21 industries.
Companies using Insuresoft Diamond Suite - Rating Engine are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Insuresoft Diamond Suite - Rating Engine across Americas, EMEA, and APAC.
Companies using Insuresoft Diamond Suite - Rating Engine range from small businesses with 0-100 employees - 20%, to mid-sized firms with 101-1,000 employees - 80%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of Insuresoft Diamond Suite - Rating Engine include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Insuresoft Diamond Suite - Rating Engine customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance Pricing and Rating Engine.