List of Intaker Customers
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United States
Since 2010, our global team of researchers has been studying Intaker customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Intaker for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Intaker for Chatbots and Conversational AI include: Diamond And Diamond Lawyers, a Canada based Professional Services organisation with 400 employees and revenues of $60.0 million, Dm Injury Law, a United States based Professional Services organisation with 155 employees and revenues of $48.0 million, Carpenter & Zuckerman, a United States based Professional Services organisation with 40 employees and revenues of $30.0 million, The Wilhite Law Firm, a United States based Professional Services organisation with 116 employees and revenues of $20.0 million, Hupy And Abraham, a United States based Professional Services organisation with 200 employees and revenues of $17.0 million and many others.
Contact us if you need a completed and verified list of companies using Intaker, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Intaker customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Akl | Professional Services | 10 | $1M | Indonesia | Intaker | Intaker | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Akl implemented Intaker on its public website. The Intaker deployment uses Chatbots and Conversational AI to provide an embedded conversational intake channel that captures initial client information and triages inquiries for the professional services firm. Akl is a 10-employee professional services company operating in Indonesia, and the website-hosted bot is positioned as the primary external intake touchpoint.
Implementation focused on configuring conversational intake workflows, guided question trees, and structured form capture to collect case details, contact information, and consent, with automated notifications routed to the firm's front-office staff for manual follow-up. The configuration emphasizes lightweight front-end deployment on the website without disclosed backend integrations, preserving operational simplicity for a small firm. Governance and day-to-day operations are centered on intake process ownership by client-facing staff, who manage conversational transcripts and convert qualified contacts into scheduled follow-up.
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Aulsbrook Car & Truck Wreck Injury Lawyers. | Professional Services | 10 | $1M | United States | Intaker | Intaker | Chatbots and Conversational AI | 2025 | n/a |
In 2025, Aulsbrook Car & Truck Wreck Injury Lawyers implemented Intaker on their website. Intaker is deployed as a Chatbots and Conversational AI solution to capture website visitors and initiate client intake workflows for the firm.
The configuration focuses on conversational intake workflows, conditional question trees for injury triage and case type classification, structured contact capture fields, consent and data capture templates, and secure file upload capability. Intaker was configured to produce standardized intake records for follow up and to present clear next steps to prospects through the conversational UI.
Operational coverage is centered on client intake and front office functions, supporting intake personnel and attorneys who triage new matters and assign follow up. Given the firm size, the deployment emphasizes lightweight administration and direct notification channels for new leads, keeping operational complexity proportional to a 10 person professional services firm.
Rollout occurred on the public website with phased monitoring and tuning, staff training on conversational scripts and intake governance, and internal ownership for ongoing script refinement and configuration management. Governance focused on intake workflow rules and data handling procedures to ensure consistent lead capture and processing using Intaker.
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Benjamin Law Firm | Professional Services | 10 | $1M | United States | Intaker | Intaker | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Benjamin Law Firm deployed Intaker on its website. Intaker is used as a Chatbots and Conversational AI solution to capture prospective client information and manage initial contact on the firm website. The implementation is a lightweight SaaS chat widget embedded in the public site, configured to present guided intake flows that collect structured contact and case details and to surface responses for manual follow up by staff.
Configuration centered on conversational intake modules, conditional question logic, guided-question workflows, and session handoff to human operators. Operational scope is focused on front office intake and client-facing touchpoints, with captured intake routed to the firm’s internal inbox and available for downloadable export. Governance and ongoing configuration are managed by front-office staff who control question sets, routing rules, and administrative settings within Intaker, establishing Benjamin Law Firm Intaker Chatbots and Conversational AI client intake workflows.
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Professional Services | 37 | $6M | Canada | Intaker | Intaker | Chatbots and Conversational AI | 2025 | n/a |
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Professional Services | 40 | $30M | United States | Intaker | Intaker | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 25 | $5M | United States | Intaker | Intaker | Chatbots and Conversational AI | 2024 | n/a |
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Professional Services | 400 | $60M | Canada | Intaker | Intaker | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 155 | $48M | United States | Intaker | Intaker | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 48 | $10M | United States | Intaker | Intaker | Chatbots and Conversational AI | 2026 | n/a |
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Professional Services | 10 | $3M | United States | Intaker | Intaker | Chatbots and Conversational AI | 2022 | n/a |
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Buyer Intent: Companies Evaluating Intaker
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