List of Interact SA Survey Manager Customers
Lajeado, 95900-000,
Brazil
Since 2010, our global team of researchers has been studying Interact SA Survey Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Interact SA Survey Manager for Survey and Questionnaire from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Interact SA Survey Manager for Survey and Questionnaire include: Unimed, a Brazil based Healthcare organisation with 150000 employees and revenues of $3.00 billion, Portal Hospital de Clínicas de Porto Alegre, a Brazil based Healthcare organisation with 5000 employees and revenues of $1.20 billion, Hospital Bruno Born Brazil, a Brazil based Healthcare organisation with 1265 employees and revenues of $28.0 million and many others.
Contact us if you need a completed and verified list of companies using Interact SA Survey Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Hospital Bruno Born Brazil | Healthcare | 1265 | $28M | Brazil | Interact Solutions | Interact SA Survey Manager | Survey and Questionnaire | 2020 | n/a |
In 2020, Hospital Bruno Born Brazil adopted Interact Suite SA during the COVID-19 pandemic to support quality management and to drive its successful ONA Level 3 accreditation. The deployment emphasized solutions for quality and accreditation, positioning Interact SA Survey Manager as the Survey and Questionnaire application supporting survey capture and compliance reporting.
Implementation focused on configuring survey templates, automating distribution for patient and staff satisfaction workflows, and consolidating analytic outputs to ease audits. Functional capabilities deployed with Interact SA Survey Manager included survey design, response capture, role based reporting, audit trails, and consolidated analytics that feed quality management processes. These capabilities align with standard Survey and Questionnaire functionality used to evidence accreditation readiness.
Operational coverage centered on the hospital's quality, compliance, patient experience, and human resources teams, who used Interact SA Survey Manager to centralize evidence and drive accreditation documentation. Governance changes included standardizing survey taxonomies, centralizing reporting cadence to support audits, and embedding survey outputs into existing quality review workflows. The case highlights consolidation of analyses and eased audits as primary outcomes of the Interact Suite SA deployment.
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Portal Hospital de Clínicas de Porto Alegre | Healthcare | 5000 | $1.2B | Brazil | Interact Solutions | Interact SA Survey Manager | Survey and Questionnaire | 2011 | n/a |
In 2011, Portal Hospital de Clínicas de Porto Alegre began implementing Interact SA Survey Manager to digitalize risk, quality and governance workflows across its Porto Alegre, Brazil campus, with deployment activity starting in late 2011 as part of the broader Interact Suite SA rollout. The implementation targeted supporting JCI and oversight readiness, and generating richer audit evidence for internal and external reviews.
Interact SA Survey Manager was applied within the hospital’s quality and audit processes, with case documentation linking Suite SA to quality and governance use cases and the Survey and Questionnaire capabilities inferred to support patient satisfaction and feedback collection. The deployment leveraged typical Survey and Questionnaire functionality such as configurable form design, structured response capture, and audit trail generation to standardize evidence collection and questionnaire workflows.
Operational coverage centered on clinical quality, risk management and governance departments at the hospital site in Porto Alegre, Brazil, where the solution was used to centralize incident reporting, compliance checklists and feedback intake. Integrations were oriented toward operational workflows and audit processes rather than named external systems, aligning the application to overseeing committees and quality teams responsible for JCI oversight.
Governance changes included formalizing questionnaire-driven audit evidence and standardizing submission and review workflows for oversight readiness, with the rollout sequenced to support continuous auditability. Explicit outcomes reported in source materials focused on improved readiness for JCI and oversight and on producing richer, structured audit evidence for compliance and quality assurance.
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Unimed | Healthcare | 150000 | $3.0B | Brazil | Interact Solutions | Interact SA Survey Manager | Survey and Questionnaire | 2024 | n/a |
In 2024, Unimed implemented Interact SA Survey Manager to centralize survey operations across its cooperative network. Interact SA Survey Manager, categorized under Survey and Questionnaire, was deployed within Interact Suite SA to run annual cooperado and satisfaction surveys across Unimed's operations in Brazil and to aggregate governance, quality and strategic planning data.
Configuration emphasized survey orchestration, questionnaire template management, scheduled distribution and consolidated response collection, with analytics and indicator reporting to support governance and quality functions. The Interact SA Survey Manager deployment standardized templates and indicator dashboards to enable consistent measurement and centralized reporting across units.
Operational scope extended organization wide across Brazil, with primary business functions impacted including governance, quality assurance, strategic planning and member relations. The implementation centers survey and indicator data inside Interact Suite SA to simplify cross unit reporting and internal decision workflows.
Governance and process changes focused on centralizing survey administration and unifying indicator management to support annual survey cadence and reporting cycles. The case description reports improved reporting and participation rates as a result of using Interact SA Survey Manager for cooperado and satisfaction surveys.
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